Helix ALM

Difficult to set up, but quite powerful

Avantages :

Helix ALM is super flexible, and can be configured in just about any way you need. It can be set up to automate some steps, and when you complain, they have excellent customer support.

Inconvénients :

It is somewhat difficult to set up, and if it set up incorrectly, it is extremely frustrating to use.

Helix ALM all in one package

Commentaires : Great, used on numerous projects. I prefer it vs a number of other tools I've used: Doors, Confluence, Jira, Jama, Matrix, Trello, Rational, and in house custom.

Avantages :

There are numerous packages out there but few that are all in one - one support center packages like Perforce Helix. People often forget that the biggest investment is the user's learning time and having s flexible tool with strong support and ownership is essential. Many other tool packages depend on email or user group/forum support that is unpredictable for each of the "linked" parts of the tool set. I've spend many hours to days trying to find help for problems on some of these. That said, I like that Helix in "insanely configurable", flexible and strongly supported with phone center, tutorials, examples and templates.

Inconvénients :

Round tripping items with MS tools as Word & Excel somewhat cumbersome. Editing in Helix vs familiar MS Word limited.

the product is an example of an old desk top application

Avantages :

nothing about this product can be said to be good , it is old , cumbersome and clunky . the product needs to be refactored and replaced

Inconvénients :

poor reports - difficult to create can not have different type of issues does not really support scrum approach

Reliable assesments

Avantages :

I work closely with coders at my company when developing software to make everyone's lives easier in the workspace. We have been using Helix ALM to ensure these are always state-of-the-art developments and it has proved to be reliable so far.

Inconvénients :

I don't have any complaints about this service.

Powerful tool for product development, learning curve is difficult for new users (using 2015.1.2)

Commentaires : centralized requirement, bug and test tracking with a complete audit trail of edits, as well as "easy" automatically updating trace matrices.

Avantages :

Captures requirements, bugs and testing all in one place, instant update so people are all using the most up to date version, easy to add new users and licenses, can update fields and text easily to better suit project needs,

Inconvénients :

Word export challenges mean that the team won't use the export feature any more and instead has to make the update twice - once in the ALM and once in our "official" word version Test case and Test Run setup isn't WYSIWIG when embedding images into test steps, greatly annoying my developers Test Run system is not adaptable to mechanical testing, where there is one test setup and then many samples to run on a simple test (like a pull test) - so we have testing in multiple places. Validation overhead for medical device software tool requirements means we can't easily update (which means we can't update without spending on re-validation) The tool is not particularly user-friendly - I've used it for years and know where almost everything is, but new users, particularly less tech-savvy ones, have an extremely difficult time moving items through the workflow and executing tests in the system.