WebinarNinja
Description de WebinarNinja
WebinarNinja est une plateforme de webinaire tout-en-un à votre service. Axé sur la facilité d'utilisation, ce logiciel centré sur la conversion vous aide à enseigner, commercialiser et la vendre.
Optimisé au niveau des résultats, mais simplifié pour les utilisateurs, WebinarNinja permet à l'hôte de se concentrer sur la présentation et non sur le logiciel. Il comprend des pages de renvoi intégrées, des séquences d'e-mails et des modèles de diapositives.
Qui utilise WebinarNinja ?
Des webinaires performants pour la formation et le coaching.
WebinarNinja ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
WebinarNinja
Alternatives à WebinarNinja
Avis sur WebinarNinja
Rick
Alternatives envisagées :
Best Value For Our Webinar Needs
Commentaires : Overall I'm extremely pleased with WebinarNinja. They offer all of the services and features my business needs at an affordable price.
Avantages :
My business has used WebinarNinja for a little over two years now. I've tried just about all options for doing webinars and WebinarNinja is the only one that supports all or our needs. One of the biggest things we needed was the ability to play video over a webinar and WebinarNinja handles that like a champ.
Inconvénients :
Sometimes navigation inside the backend is a little confusing but they have an extensive knowledge base that has lots of step by step on how to do most all things.
Leigh
Alternatives envisagées :
There are so many things I like about WN, but ultimately, I don't think I can use it.
Commentaires : Overall, I had a good experience with the interface and those who work at WN. Good customer service goes a long long way, so I won't just walk away. I got my WN account through an AppSumo deal and it's for life, so I will most definitely try it again and see what happens as they continue to develop and update it. But for now, I'm going to try other options.
Avantages :
The support is excellent. Really responsive and they go out of their way to answer questions, help with updates and anything you need. Even when I've asked about features they don't yet have, they listen and take it seriously for potentially adding to the functionality. I also love that all pre and post webinar e-mails are set and ready to go. No extra work on my part. And the integrations work well and seamlessly.
Inconvénients :
It's a bit clunky to use and the audio and video pop in and out. It seems to be a glitch that appears differently for different users and admin. The signup page templates aren't as robust as I need them to be. I want to add a checkbox for my GDPR sign up, but right now I can't. There is GDPR option requiring users to check a few boxes. I think this probably turns users away. Which is fine if they're in the EU. But most of my clients are in the US and don't need that level of approval. I contacted WN about adding GDPR optional by webinar and they said they'd discuss it with the development team. I appreciated their response, but all these issues mean I won't be able to use WN for all my webinars and so I'm lookinig for another option..
Duncan
Alternatives envisagées :
If you're thinking about using WebinarNinja - DON'T!
Commentaires : This is without a doubt the worst webinar software around and I have used a large range of them. This is the first negative review I have ever written - it's that bad. If you're thinking about using WebinarNinja - DON'T! It will cost you and likely embarass you in front of your webinar registrations. We signed up in December and created a webinar series with just under 1,000 registrations (their absolute limit). Long story short - without notice or email (they say they sent one email but we never received it) WebinarNinja put itself into PLANNED maintenance mode minutes before our second webinar was about to kick off. So they essentially let us schedule a webinar (which we did months in advance) during a maintenance period and then did absolutely nothing to move it, alert us, change things etc. What is worse is that they still sent out all emails - webinar is in 24 hours, webinar is in an hour, webinar is now to our 1,000 registrations. They clicked through and got error messages, some got into the platform full of error messages and we began to get lots of emails from confused customers trying to join. WebinarNinja's Phillipines based teams response? "Oh dont worry you can reschedule it - you'll just need everyone on the series to opt in again".... So we had to cancel that webinar, the next one was up a week later and we were very worried the same thing would occur to our customers - we went back and forth with their team and they promised it would be fine. But come the
Avantages :
We chose WebinarNinja as it offered the ability (or we thought it did) to run Webinar Series. We got to webinar #2 before having major issues with the software.
Inconvénients :
They took the software into planned maintenance mode during our scheduled webinar time without telling us (or without removing the webinars scheduled during that period) and continued emailing registrations that it was on including that "it was on now" even though the platform was riddled with error messages, unable to have a webinar launched on it and caused hundreds of confused customers. One week later, still major issues so we had to cancel the series.
Réponse de l'équipe de WebinarNinja
il y a 2 ans
Hi Duncan, As the co-founder I want to apologize if you did not have a great experience. Our mission is to have our members and their attendees have a wonderful experience with WebinarNinja. Respectfully, I must correct you. We did notify all users via multiple channels about the scheduled maintenance. The accusation that we did not is false. We sent emails, we had in-app messages, banners alerting members of the maintenance well in advance. This did happen. With that said, the fact that you had a bad experience and were affected is still a concern for us and is taken very seriously. We understand how important this is to you. Your feedback is heard, and we will continue to improve our service. That is our commitment. - Nicole Baldinu
Michelle
Alternatives envisagées :
Great price for an easy to use webinar software with customizable emails
Commentaires : Always a great experience. My students like the platform for learning - both live webinars and recorded. Accessing the replays is easy. Customer service is very helpful and responds quickly. I never feel like a "number." Plus the [SENSITIVE CONTENT HIDDEN] of Webinar Ninja teaches regular classes on how to succeed with webinars. So you feel a bit like you know him because he's teaching you, live, how to use his software. Fun experience!
Avantages :
I like that I can customize all the follow-up emails (directly within Webinar Ninja) after someone signs up for a webinar. I find it an easy software to use and it had features that compare to more expensive software, for a reasonable price.
Inconvénients :
The only thing I'd change is to allow an image in the "Offer" section below the webinar video. Right now they offer a button and plenty of space for texts and links. But when I'm selling my online course at the end of a webinar, I think an image of the course would go a long way towards sales. I've heard this is coming, though!
Réponse de l'équipe de WebinarNinja
il y a 2 ans
Hi Michelle! So thrilled to read your review. I'm delighted to let you know that the feature you're after has been released! - along with 40+ others to make your webinars even more engaging and exciting for your attendees. Enjoy. :) Thanks again!
Paul
Tech that has stood the test of time
Commentaires : I've been with WebinarNinja for more than six years (May 2015) and have tried many platforms before and since. This product has stood the test of time and keeps getting better. The company engagement with their client base is exceptional and has always been that way. Coupled with a tech solution that works and it is a wining formula
Avantages :
The many different formats of automated, live and hybrid webinars provides a perfect toolbox for hosting and delivering content to people at different stages of your flywheel.
Inconvénients :
There is already a lot of integration, nonetheless (and I'm being pedantic) I'd like to see more integration options... yes I know that's why there are things like Zapier but then I would like to see the functionality provided through that connector expanded.
Réponse de l'équipe de WebinarNinja
il y a 2 ans
Hi Paul, Thank you so much for this wonderful review! This inspires us and keeps us motivated to continue improving the app. We're not stopping anytime soon. :) Wish you all the best! - CJ Maratas Head of Customer Support
