Centra Hub CRM

Centra Hub CRM

par Centra Hub CRM

Qui utilise Centra Hub CRM ?

Any company which wants to automate sales, marketing, and service. Real Estate, automobile management, facilities management, asset, retail, education, professional services, & project management.

Description de Centra Hub CRM

Centra Hub CRM is fully customizable, which is integrated with sales, marketing, and service. It has excellent experience in offering highly customizable CRM solutions. Automates lead generation, nurturing, and support for all growing businesses. Centra Hub is a cloud-based CRM software that provides a centralized platform to execute business operations aligning in various verticals of an organization. It offers a highly customizable CRM platform for small, medium, and large enterprises.

Informations sur Centra Hub CRM

Centra Hub CRM

https://www.centrahubcrm.com

Fondé en 2016

Prix de Centra Hub CRM

Centra Hub CRM n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Centra Hub CRM est disponible à partir de 8,99 $US/mois.

À partir de

8,99 $US/mois

Prix

https://www.centrahubcrm.com/pricing

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Centra Hub CRM - Fonctionnalités

Logiciels CRM en ligne
Analyse du service client
Catalogage et catégorisation
Contrôle des réponses par e-mail
Gestion des connaissances
Messagerie instantanée
Mesure des performances
Portail libre-service
Recherche
Suivi du support client
Alertes sur les biens
Gestion des campagnes
Gestion des contacts
Gestion des leads
Mise en correspondance des clients et des biens
Segmentation
Suivi des interactions
Suivi des références
e-mail marketing
Collaboration
Gestion de contenu
Gestion de la formation
Gestion des contacts
Gestion des documents
Gestion des leads
Gestion des objectifs et des quotas
Gestion des offres
Gestion des performances
Gestion des présentations
Gestion des réunions
Gestion du territoire
Accès mobile
Devis et offres
Gestion des tâches
Gestion du territoire
Génération de leads
Intégration des médias sociaux
Intégration du chat interne
Intégration du marketing automation
Lead scoring
Segmentation
Stockage de documents
Système de calendrier et de rappel
e-mail marketing
Devis et offres
Gestion de projets
Gestion des contrats
Gestion du pipeline de ventes
Planification
Prévision
Suivi des clients
Affectations d'équipe
Alertes de compte
Gestion des leads
Gestion des ressources
Gestion du marketing
Gestion du territoire
Suivi de l'influence
Suivi des frais
Suivi des ménages
Suivi des relations
Analyse prédictive
Automatisation du marketing
Ciblage du public
Communications avec les patients
Dossiers d'antécédents médicaux
Gestion des campagnes
Gestion des médecins
Gestion des patients
Base de données de clients
Gestion des appels
Gestion des campagnes
Gestion des canaux
Gestion des commissions
Gestion des contacts
Gestion des contrats
Gestion des leads
Gestion des opportunités
Gestion des ventes sur le terrain
Gestion du territoire
Génération d'offres
Mesure des performances
Prévision des ventes
Suivi des références
e-mail marketing
Base de données de contacts
Contacts partagés
Gestion des leads
Gestion du pipeline de ventes
Importation et exportation de contacts
Outils de prospection
Recherche/Filtre
Segmentation
Suivi des interactions
Distribution de leads
Gestion des campagnes
Gestion des pipelines
Lead nurturing
Lead scoring
Outils de prospection
Saisie de leads
Segmentation de leads
Suivi des interactions
Suivi des sources

Avis sur Centra Hub CRM

Afficher 5 avis sur 11

Note globale
4,2/5
Facilité d'utilisation
3,9/5
Service client
4,4/5
Fonctionnalités
3,9/5
Rapport qualité-prix
3,8/5
Utilisateur vérifié
Tech Program Manager
Logiciels, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 23/09/2019

"Best Value for your CRM"

Commentaires: Campaign Management and Analytics are key to our business. We have many high volume and low margin deals and it is hard to keep track of them at the cost point feasible to us.

Avantages: Ease of use
Price / Value
Custom support
Personalization

Inconvénients: Integration with backend systems that we have e.g. Coda

Réponse de l'éditeur

envoyé par Centra Hub CRM le 26/11/2019

We are glad that you liked the product and its really helping your business. We are working on the integrations and will soon have one for Coda. Please keep reading our blog and follow our product updates on the centrahubcrm.com website.

  • Provenance de l'utilisateur 
  • Publié le 23/09/2019
Ratheesh C.
Facility Manager
Eau/gaz/électricité, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 10/11/2019

"Centra Facilities Management Software Review"

Avantages: We have field staff servicing real estate assets of our clients including maintenance contracts of PPM, ad-hoc maintenance and cleaning requests, and contracting jobs for one-off projects.
We have a fleet of vehicles, tools, assets, and spares that we stock and mobilize for various jobs.
Implementing CAFM enhanced our efficiencies and assured our customers of on-time service.
The CAFM system ensured that our PPM commitment SLAs are always completed within recommended asset specifications.
Customer retention went up owing to enhanced customer experiences.
Our cash flow health improved owing to systemic tracking of dues and receivables with automated follow ups of payment receivables.
We adopted the Centra CAFM system and have completely digitally transformed our operations.
Our contracts, renewals, invoicing and follow ups are all driven by the pre-sales process of the Centra CAFM system.
Once a sale is completed, the CAFM system automatically generates PPM service work orders and allocates them to technicians or sub contractors whoever is responsible for that location and
bearing necessary skill sets.
The call center receives breakdown or maintenance calls from customers and can generate reactive maintenance work orders which too can be allocated like the PPM work orders.
Invoicing is automatically generated within the system and follow ups for payments are automated too.

Inconvénients: Software has no cons as of now. It meets all our requirements.

Réponse de l'éditeur

envoyé par Centra Hub CRM le 26/11/2019

We are really happy that Centra Hub Facilities management software is helping you manage all your maintenance contracts and staff. Looking forward to innovating new features to make your business run faster than your competition.

  • Provenance de l'utilisateur 
  • Publié le 10/11/2019
Syeda A.
ÈRP Co-ordinator
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 16/10/2019

"Good product with business coverage"

Avantages: Includes many business aspects,
Graphs,dashboards is really nice.

Inconvénients: If properly maintained ,can meet all the requirements of customers.
reports area should improvise and more automation .

Réponse de l'éditeur

envoyé par Centra Hub CRM le 26/11/2019

Hi Syeda,

Happy to see that you liked our customer support. We will try to work on other areas and see you are totally happy and run your business like any other successful enterprise. Please reach out to our support team to help you better with any improvements you would need.

  • Provenance de l'utilisateur 
  • Publié le 16/10/2019
Hani B.
Chairman
Eau/gaz/électricité, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 09/10/2019

"Highly customizable solution"

Avantages: The solution is more of a platform that you can build your processes and workflows upon. There are obvious best-practice templates to start off from, but if you really get invested in the implementation process of the solution you will discover endless possibilities to really make the software work for you and not the other way around. We were able to digitize almost all of our processes (even ones that are administrative in nature), streamlining all our work. Most software has limited quick-customizable options, whereby deeper customizations require significant time/money to achieve. With Centra products, the platform is built with customization at the core, allowing you to customize way beyond any other software product at very efficient time/cost levels.

Inconvénients: Although functionality customization is quite extensive, interface customization is a bit limited. Considering that the solutions are mainly internal facing, this is not a big deal. In all fairness there has been some recent improvements on that front.

  • Provenance de l'utilisateur 
  • Publié le 09/10/2019
Vidyadhar P.
GM
Meubles, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 18/10/2019

"Its good , But implantation takes longer time"

Commentaires: We are handling our franchise business and estmation processes through this CRM , its basically for presales activities .So its good

Avantages: flexible as per process requirements ,easy to use .

Inconvénients: We have quotation and sales order creation process in this , the calculation part of it is not as per our expectations . The calculations takes place only when we pass through the cell else it will not . So suggest as soon the product is selected in quotation the rest calculations should be done simultaneously. or at least at the document ''Save '

Réponse de l'éditeur

envoyé par Centra Hub CRM le 28/11/2019

Hi Vidyadhar,

Thanks for your review and suggestion on the sales order creation and calculation process. We will definitely work on it and let you know with the update once it is live.

  • Provenance de l'utilisateur 
  • Publié le 18/10/2019