Description de Commusoft
Commusoft est un logiciel cloud B2B tout-en-un conçu pour les entreprises de maintenance sur site comptant plus de 3 techniciens. Plus de 15 000 utilisateurs font confiance à Commusoft chaque jour. Celui-ci vous aide à gérer votre CRM (Customer Relationship Management), vos devis, vos ordres de mission, les agendas de vos techniciens, la gestion des ressources, l'inventaire, la PPM (Project Portfolio Management), les SLA (Service Level Agreement), les listes de contrôle et la facturation. Le logiciel s'intègre à des outils populaires tels que Mailchimp, Salesforce, naturalForms, Stripe, QuickBooks et Google Agenda. Accessible sur votre PC, Mac, iPhone, iPad, votre téléphone Android ou votre tablette Android.
Qui utilise Commusoft ?
Commusoft est un logiciel de service en ligne tout-en-un qui vous permet de gérer votre activité de maintenance sur site : base de données client, devis, ordres de mission, répartition, ressources, inventaire, facturation, paiements, etc.
Où peut-on déployer Commusoft ?
Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
À propos de l'éditeur
- Commusoft
- Situé à Chicago, É.-U.
- Fondé en 2005
- Support téléphonique
Langues
anglais
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À propos de l'éditeur
- Commusoft
- Situé à Chicago, É.-U.
- Fondé en 2005
- Support téléphonique
Langues
anglais
Commusoft en vidéos et en images
Comparez le prix du logiciel Commusoft avec ses alternatives
Fonctionnalités - Commusoft
Alternatives à Commusoft
Avis sur Commusoft
Phil
Reliable, advanced, bespoke software that I genuinely couldn't run my business without.
Avantages :
Apart for the ability to seamlessly control every aspect of my business, from the initial customer inquiry all the through to invoicing, it's the customer support and wide range of industry-specific knowledge which the Commusoft team delivers that sets them apart from the competition. I really don't know how I managed before using Commusoft. Commusoft is constantly evolving and updating. Whenever I think of a function I would like to see available it's usually already been thought of and in the process of happening.
Harry
Review from a plumbing company
Commentaires : Excellent, Once it’s all set up which does take a little time it makes us so efficient.
Avantages :
Love this software, we upgraded to commusoft from cheaper alternatives and will stick with commusoft. All engineers love the app, Far easier for everyone to use. Can store photos/videos/certificates on each job. Estimating/invoicing great too. Also great integration with accounting software
Inconvénients :
Only thing I would love is a refresh button on the app, as there can be a slight lag sometimes.
Amy
G Jassal Review
Commentaires :
We love working with Commusoft! The staff are amazing and provide great support for anything big or small that you need help with.
The system is incredibly easy to use and there is a great knowledge database for anything you need.
Avantages :
As a small team Commusoft makes it easier for us to communicate between users and engineers. We love the ease of the system and how there is a knowledge database to answer any questions. The staff are always lovely and provide excellent service with any questions we have.
Inconvénients :
We provide quotations for our clients and would love to have the feature of a dropdown for additional options with our estimate templates, as at the moment we are copying and pasting the information.
Martin
Experience with commusoft
Commentaires :
When you first start you should be given more one to one help, then mistakes wouldn't happen.
Bit disappointed with the diary and other features, cant understand why I've not been set up on the new system yet which looks a lot better.
Seem to be having lots of problems with the two systems together quick books and commusoft.
Avantages :
Customer data base, quick to find out what you have done at a property,
Inconvénients :
need more training on how to use the software, now ive been using it a while, I'm sure there is plenty of bits I'm not using that I could be using
Réponse de l'équipe de Commusoft
il y a 6 ans
Hi Martin, we appreciate users have different roles/skills within a business, so we provide users access to our knowledge base which contains videos/guides about how to use the system. We have training programmes for 1-2-1 training, walking clients through the system and provide consultation on how to adhere to best practises when using the system. Let me know if you want more details. I've checked with the technical team regarding QB and cannot see open tickets with you on this, please email support@commusoft.co.uk who will be happy to help. As much as we would love to have all our clients on the new version, the process is not a simple software upgrade and much more like moving from one software to another. This means the process is longer and more complex. We¿ve already started migrating clients as part of the beta program so we can make sure we are ticking all the boxes as your data is important to us, as it is to you.
Adam
Commusoft is great
Commentaires : In my opinion, this specific product is good user friendly. you do have to take time and invest in trying to understand the methods and process is that already exists within the software and have a clear understanding with regards to how you would like the software to operate with those two things in mind you can approach their customer support team that can talk you through implementations.
Avantages :
What I liked was the ability to be able to repurpose already set up systems that can be utilised in my specific way for my business.
Inconvénients :
As with all software, there are some limitations that exist within the software I have also used to competitors software over the years and I have found commusoft to be the best value for money and the better product
