SoGoSurvey Enterprise

SoGoSurvey Enterprise

par SoGoSurvey Enterprise

Qui utilise SoGoSurvey Enterprise ?

Les solutions SoGoSurvey pour entreprises favorisent la croissance des entreprises en fournissant des renseignements exploitables en temps réel utilisés par un large éventail d'organisations de tous les secteurs d'activité, y compris de nombreuses entreprises du Fortune 500.

Description de SoGoSurvey Enterprise

La plateforme de gestion des commentaires SoGoSurvey permet aux organisations d'automatiser la collecte et l'analyse des données de manière transparente. De la création et de la distribution d'un questionnaire à l'analyse des résultats et aux recommandations, la plateforme fait tout avec facilité et en faisant preuve d'un niveau de sophistication peu commun dans le secteur.

SoGoSurvey se distingue de ses concurrents grâce aux notes élevées que lui donnent constamment les utilisateurs, à son moteur de reporting inégalé, à ses capacités de protection des données leader du secteur et à son support client 24h/24, 7j/7.

Informations sur SoGoSurvey Enterprise

SoGoSurvey Enterprise

https://www.sogosurvey.com/

Fondé en 2013

Prix de SoGoSurvey Enterprise

SoGoSurvey Enterprise n'est pas disponible en version gratuite mais propose un essai gratuit.

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

SoGoSurvey Enterprise - Fonctionnalités

Logiciels d'engagement des collaborateurs
Benchmarking
Gestion des commentaires négatifs
Gestion des objectifs
Gestion des performances
Reconnaissance des employés
Sondages d'opinion
Analyse de texte
Analyse des sentiments
Analyse prédictive
Analytique
Collecte de données multicanal
Gestion des commentaires négatifs
Gestion des connaissances
Gestion des enquêtes et sondages
Segmentation de la clientèle
Tableau de bord
Analytique
Collecte de commentaires
Contenu vidéo
Gamification
Gestion communautaire
Gestion de la communication
Gestion des désabonnements
Messagerie instantanée
Syndication de contenu
Analytique
Collecte de commentaires
Feedback à 360 degrés
Gestion des enquêtes
Rapports sur les appels
Suivi des plaintes

Avis sur SoGoSurvey Enterprise

Afficher 5 avis sur 625

Note globale
4,7/5
Facilité d'utilisation
4,6/5
Service client
4,7/5
Fonctionnalités
4,6/5
Rapport qualité-prix
4,5/5
Kathryn H.
Registered Nurse
Hôpitaux et soins de santé, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 07/12/2018

"I use SoGoSurvey to create online forms and it gets the job done beautifully!"

Commentaires: I work for a non-profit and I use SoGoSurvey to create online forms for volunteers to fill out and give me more information about them. I researched so many forms companies and didn't like how tedious the forms were to fill out online, or the price they were charging. (Most charge a monthly rate, and the volume of forms I will use each month didn't justify the cost.) With SoGoSurvey, filling the forms is simple and someone on a mobile device can do it as easily as someone sitting at a computer. The forms generated are clean, easy to read and allow some flexibility if you want to change up the design. I created a form using SoGoSurvey for my volunteers to give me basic info; then I created another form that volunteers can provide me with more background info and leave answers to open-ended questions. Finally, I have a reference form that I can email references. SoGoSurvey has made my job easier without sacrificing the quality/look of my forms. Best of all, it is free! If you are looking for a good forms software, give SoGoSurvey a try!

Avantages: This software doesn't have to be limited to creating feedback surveys. I actually use it to create online forms for my non-profit. I have a lot of volunteers who want to come and I needed a way to create easy-to-use forms for them to fill out and give me the info I need from them.
I started out using the "free" package and even under a pre-designed form, the software will allow you to go in and make changes to better reflect your needs. Just make sure you don't exceed the number of questions on the form or it will ask you to upgrade to a paid package.
Because I work for a non-profit, once I was able to prove that I am indeed non-profit and advertised for SoGoSurvey on my website, they actually allow me to use the next level paid plan for free!
I am very happy with SoGoSurvey and plan to continue using the software.
Another awesome feature is that our volunteers can be English/Spanish speaking and SoGoSurvey has the option of choosing the language for the survey at the click of a button. This is such a key feature and I love it. (you will have to be able to speak the language you create the forms in, SoGoSurvey doesn't actually translate the content for you.)

Inconvénients: I think navigating the actual site takes some getting used to. Once you are in a form, keep in mind that you will only see the form "on top" of the pile. What this means is there is a number counter, and you must click the drop-down arrow to see the other numbers of other surveys in order to review your responses. I think this could be improved, I would especially like to see the name of the person who filled out the survey used as an indicator in the "pile" of responses, rather than just a number. Also, when I print survey results it can take up to 6 pages with a narrow column of data, rather than 3 pages where the data takes up the entire page. It would be nice if this could be adjusted.

  • Provenance de l'utilisateur 
  • Publié le 07/12/2018
Cindy H.
Volunteer Coordinator
Arts de la scène, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 26/12/2019

"User Friendly Software and Responsive Company"

Commentaires: SoGoSurvey has exceptional customer service!!! This is the biggest reason I would choose to use SoGoSurvey. I LOVE the ease of building surveys, saving questions to use later, copying surveys to use again with minor edits, testing surveys, and looking at survey results. With the free non-profit upgrade we are able to get all the survey results we need to help our organization improve and meet the needs of our community. Downloading survey results is easy and the format of the results makes it easy to evaluate our results. Having used this survey company for a little more than a year, currently I have no reason to look for another survey company to use.

Avantages: Being able to save questions in a question bank, copy surveys to re-use after editing, and reviewing the survey before sending are wonderful features. I can send test surveys to others for review as well. Free upgrade for non-profit does increases our survey limit so we don't worry about losing survey results because we reached our limit. Customer service is the best with responses almost the minute you ask for help!!! This is huge for me! I hate waiting day(s) to get answers to solve problems I may encounter. I haven't had very many problems with SoGoSurvey, so I don't contact them often, but the few times I have, they have always responded promptly. We can download all the results we need, no need to print it all up in order to share with members of our organization.

Inconvénients: Getting a QR code was not as intuitive as SurveyMonkey, but their customer service easily bypassed this problem. The benefits of SoGoSurvey heavily outweigh the few things I liked slightly better about SurveyMonkey. The first year we applied for the free upgrade we needed to provide a review of their product. Because we had not used them before this was a problem, but the company was willing to work with us on this so that we could provide an honest review.

Réponse de l'éditeur

envoyé par SoGoSurvey Enterprise le 02/01/2020

Cindy, thank you for such a thorough review! We are so happy to support non-profits like yours.

I have passed along your accolades to our support team. I know they will be very appreciative! :)

  • Provenance de l'utilisateur 
  • Publié le 26/12/2019
Amanda H.
Masters Organization Development - Student
Formation professionnelle et coaching, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 25/05/2020

"Easy to use Survey Tool"

Commentaires: Overall, the software is very easy to use. I would highly recommend this software to others. As a master's student I also appreciate the opportunity to use the program for free for one year. This will be very helpful in completing research projects.

Avantages: SoGoSurvey offers a good library for templates for use or for ideas for creating your own survey. The variety of question formats is also very helpful. The software is very easy to navigate and use.

Inconvénients: There are some question types that are only available in a higher plan. It would be nice if had the option to have a la carte options to add one or two question types.

Réponse de l'éditeur

envoyé par SoGoSurvey Enterprise le 07/06/2020

Good luck with your masters, Amanda! Thank you for the nice review. :)

  • Provenance de l'utilisateur 
  • Publié le 25/05/2020
Utilisateur vérifié
IT Professor
Services d'information, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    4/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 30/01/2019

"Online survey tool that relies on most other competitors for it's product features"

Commentaires: Good for use, heavy on pockets!

Avantages: Customer support is the main thing that I can talk about this survey software.
There are a bunch of people who constantly reply to our queries and issues, and get them fixed at high priorities when required.
The overall user interface is decent, although, it cannot be compared to the other brands.
It provides a wide variety of functionalities and tools and thus seems really great as and overall application. (All under one roof).
However, this sometimes looks densely populated when you are looking for one specific function and you have a lot of ways to do the same thing.
Creating and distributing surveys is the most basic part, but the reporting features makes the application really stand out!

Inconvénients: It copies a lot of other survey tools and tries to replicate their premium functionalities.
The product management team seems to be pretty ordinary with their thinking and cannot go out of the box to widen the scopes of this application.
The tools are way too expensive and no comments on how their overall performance or scalability measures are!

  • Provenance de l'utilisateur 
  • Publié le 30/01/2019
Claire G.
Student
Sports, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 04/04/2020

"Survey for Disseration"

Commentaires: It is really user friendly, gives you unlimited surveys/questions.
The online support team are really helpful.

Avantages: It is really simple to use and gives you lots of function on a free basic account. I was able to design my own survey and use pre designed question formats.

Inconvénients: That it capped my responses to 100 for my survey.

Réponse de l'éditeur

envoyé par SoGoSurvey Enterprise le 08/04/2020

We are so glad you switched to SoGoSurvey for your dissertation work, Claire! :)

  • Provenance de l'utilisateur 
  • Publié le 04/04/2020