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Description de Gymcatch

Gymcatch aide les propriétaires d'entreprises de fitness à gagner du temps, à augmenter leurs revenus et à fournir un excellent service client.

Avec Gymcatch, vous avez tout ce dont vous avez besoin pour gérer votre business : planification, gestion des membres, reporting, paiements, listes d'attente, codes de réduction, intégrations de sites web, applications mobiles et plus encore.

Gagnez du temps, augmentez vos revenus et offrez un excellent service client avec Gymcatch.

Qui utilise Gymcatch ?

Gymcatch est conçu pour les entreprises de fitness indépendantes qui proposent des cours et des rendez-vous. C'est le logiciel parfait pour les instructeurs de groupe, les boutiques-ateliers et les salles de sport.

Gymcatch Logiciel - 1
Gymcatch Logiciel - 2
Gymcatch Logiciel - 3

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Avis sur Gymcatch

Note moyenne

Note globale
4,9
Facilité d'utilisation
4,7
Service client
4,9
Fonctionnalités
4,7
Rapport qualité-prix
4,9

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
89%
4
10%
3
0%
2
0%
Desmond
Desmond
Owner (Irlande)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées précédemment :

Gymcatch is Great

5,0 il y a 2 ans

Commentaires : I have found using Gym-catch to be easy and great support with video tutorials It is now allowing me to grow my business in different avenues I am delighted I found Gym-catch

Avantages :

Gym-catch is helping me find new revenue streams clients are booking in advance and I am now able to sell my online videos through the app which has given me a bigger market

Inconvénients :

Clients don,t get Text reminders of sessions or if they are on a wait list I think this would be a good feature to add on

Réponse de l'équipe de Gymcatch

il y a 2 ans

Thank you very much for taking the time to write a review Desmond, it's very much appreciated! Delighted to hear the software is allowing you to increase your market and that our support videos have been a such a great help! Many thanks again, Ollie Director & Founder

Hayley
Fitness instructor (R.-U.)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Fantastic app

5,0 il y a 2 ans

Commentaires : Fantastic. I would recommend 100%. Easy to use with outstanding customer service.

Avantages :

Simple to use for both businesses and clients. Lots of extra features to suit your brand/company. You only pay for what you need and you can swap and change it monthly. Everything you need in one place.

Inconvénients :

My only complaint would be that the client messaging system can sometimes be slow. So there can sometimes be a delay receiving messages.

Réponse de l'équipe de Gymcatch

il y a 2 ans

Thank you very much for taking the time to write a review Hayley. We really appreciate it and so pleased the software meets your needs at the right price. Thank you too for the messaging feedback - whilst not something we're seeing more widely, some updates coming to update that soon which I think may help. Please do get in contact with support if need us to look at anything in relation with you. Many thanks again, Ollie Director & Founder

Louise
Personal Trainer & Group Fitness Instructor (R.-U.)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

GYM CATCH is a MUST for Group Fitness Instructors!

5,0 il y a 2 semaines Nouveau

Commentaires : Amazing so far!

Avantages :

The ease of which myself and my clients are able to use the management portal and APP. Makes my job a great deal easier and I think it will be a great investment for my business.

Inconvénients :

I have nothing negative to say about the APP so far. I have been using it for approx 8 weeks.

Réponse de l'équipe de Gymcatch

il y a 2 semaines

Thank you very much for taking the time to write a review Louise, we really appreciate it! Delighted to hear experience to date has all been positive! Please do reach out to us if there's anything further we can help with in the future. Many thanks again, Ollie Director & Founder

Hazel
Pilates instructor (R.-U.)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Tried this software for a couple of years

2,0 il y a 10 mois

Commentaires : This software did not suit my business. Customers sighed a sigh of relief when I ditched it.

Avantages :

It was cheap. The support initially was useful. It allowed class swaps which at the time my existing software didn’t.

Inconvénients :

I swapped to different software after a few years as I got complaints on a weekly basis about gymcatch. I spent time with the team at gymcatch going through my account to see if there was a way to simplify, or if I’d made a mistake setting things up, but Gymcatch said I had everything set up the way it should be. It caused me constant weekly problems and was a time suck, and I realised I was losing new trade; new customers gave up trying to book with Gymcatch. In general, my customers disliked Gymcatch and moving software has been a great decision for the business. Within 3 months of leaving Gymcatch and moving to TeamUp, all the spaces in my classes are now filled, so taking the risk of a more expensive software has paid for itself several times over already. Unless you have a very small and simple business, I would suggest steering clear of Gymcatch. I think trying to save money with cheap software cost me money in the long term.

Réponse de l'équipe de Gymcatch

il y a 10 mois

Thank you for taking the time to write a review Hazel, it is appreciated even though I'm sorry to read your experience wasn't what we'd expect. I'm disappointed we weren't able to resolve this for you. Having reviewed what correspondence was raised (especially given timings), it looks as if the use of the Private Access facility (gating who can see sessions to book), was likely the issue and one that either through configuration or communication to you we could / should have resolved. I will further review the tickets with the team to ensure learnings are taken. Please do feel free to email me directly should you wish to discuss further. We greatly value all feedback and would obviously love to see if we could be of any help in the future should your needs change. Many thanks again, Ollie Director & Founder

heather
owner (R.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Studio Spftware

5,0 il y a 3 mois

Commentaires : customer service is excellent

Avantages :

Great Value for Money , easy to use, has an app too

Inconvénients :

Would like to see a dashboard for financials but can be accessed by stripe

Réponse de l'équipe de Gymcatch

il y a 2 mois

Hi Heather, Thank you for taking the time to write a review - we really appreciate it. Delighted to read the system is working well for you and providing great value for money. Thanks too for the request for more financial reporting, certainly on the enhancements roadmap. As you note, much can be taken from Stripe+meta data we send, along with our reports in the dash - if there's anything more like to talk to us about that please do get in touch directly either via the live chat or via support@gymcatch.com. Many thanks again, Ollie Director & Founder