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Description de Gymcatch

Gymcatch aide les propriétaires d'entreprises de fitness à gagner du temps, à augmenter leurs revenus et à fournir un excellent service client.

Avec Gymcatch, vous avez tout ce dont vous avez besoin pour gérer votre business : planification, gestion des membres, reporting, paiements, listes d'attente, codes de réduction, intégrations de sites web, applications mobiles et plus encore.

Gagnez du temps, augmentez vos revenus et offrez un excellent service client avec Gymcatch.

Qui utilise Gymcatch ?

Gymcatch est conçu pour les entreprises de fitness indépendantes qui proposent des cours et des rendez-vous. C'est le logiciel parfait pour les instructeurs de groupe, les boutiques-ateliers et les salles de sport.

Gymcatch Logiciel - 1
Gymcatch Logiciel - 2
Gymcatch Logiciel - 3

Gymcatch ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Gymcatch

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Gymcatch

Note moyenne

Note globale
4,9
Facilité d'utilisation
4,7
Service client
4,9
Fonctionnalités
4,7
Rapport qualité-prix
4,9

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
89%
4
10%
3
1%
2
0%
Desmond
Desmond
Owner (Irlande)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées précédemment :

Gymcatch is Great

5,0 il y a 2 ans

Commentaires : I have found using Gym-catch to be easy and great support with video tutorials It is now allowing me to grow my business in different avenues I am delighted I found Gym-catch

Avantages :

Gym-catch is helping me find new revenue streams clients are booking in advance and I am now able to sell my online videos through the app which has given me a bigger market

Inconvénients :

Clients don,t get Text reminders of sessions or if they are on a wait list I think this would be a good feature to add on

Réponse de l'équipe de Gymcatch

il y a 2 ans

Thank you very much for taking the time to write a review Desmond, it's very much appreciated! Delighted to hear the software is allowing you to increase your market and that our support videos have been a such a great help! Many thanks again, Ollie Director & Founder

jasmine
Owner (R.-U.)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Gymcatch is great for class management.

5,0 il y a 2 mois

Commentaires : The customer care team are fast and really helpful. The system is reliable and easy to use.

Avantages :

It was easy to set up and allowed me to be paperless, in terms of attendance sheets and PAR-Q information. I also didn't have to handle cash or credit card details.

Inconvénients :

The analytics of customer behaviours. it was hard to analyse class performance, look for trends, segment marketing strategies with the data provided.

Réponse de l'équipe de Gymcatch

il y a 2 mois

Thank you very much for taking the time to write a review Jasmine.  Delighted to read overall found the system meets your needs and great ease of use.  Thank you too for the feedback on adding more analytics - certainly something that is on our roadmap. Many thanks again, Ollie CEO & Founder

Hazel
Pilates instructor (R.-U.)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Tried this software for a couple of years

2,0 l’année dernière

Commentaires : This software did not suit my business. Customers sighed a sigh of relief when I ditched it.

Avantages :

It was cheap. The support initially was useful. It allowed class swaps which at the time my existing software didn’t.

Inconvénients :

I swapped to different software after a few years as I got complaints on a weekly basis about gymcatch. I spent time with the team at gymcatch going through my account to see if there was a way to simplify, or if I’d made a mistake setting things up, but Gymcatch said I had everything set up the way it should be. It caused me constant weekly problems and was a time suck, and I realised I was losing new trade; new customers gave up trying to book with Gymcatch. In general, my customers disliked Gymcatch and moving software has been a great decision for the business. Within 3 months of leaving Gymcatch and moving to TeamUp, all the spaces in my classes are now filled, so taking the risk of a more expensive software has paid for itself several times over already. Unless you have a very small and simple business, I would suggest steering clear of Gymcatch. I think trying to save money with cheap software cost me money in the long term.

Réponse de l'équipe de Gymcatch

l’année dernière

Thank you for taking the time to write a review Hazel, it is appreciated even though I'm sorry to read your experience wasn't what we'd expect. I'm disappointed we weren't able to resolve this for you. Having reviewed what correspondence was raised (especially given timings), it looks as if the use of the Private Access facility (gating who can see sessions to book), was likely the issue and one that either through configuration or communication to you we could / should have resolved. I will further review the tickets with the team to ensure learnings are taken. Please do feel free to email me directly should you wish to discuss further. We greatly value all feedback and would obviously love to see if we could be of any help in the future should your needs change. Many thanks again, Ollie Director & Founder

Andy
manager (R.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Malton community sports center

5,0 il y a 4 mois

Commentaires : Great value for money, fantastic support system when needed, best decision I`ve made moving on here.

Avantages :

Everything, from both customer side and mine as an administrator. Customer feedback has been amazing, particular around how easy the site is to navigate and make bookings. We have seen a massive uptake in bookings since moving over to Gymcatch

Inconvénients :

Nothing. Everything works perfectly, cant fault anything.

Réponse de l'équipe de Gymcatch

il y a 4 mois

Many thinks for leaving a review Andy, really appreciated.  Delighted to read proving easy to use and does everything you need! Many thanks again, Ollie Director and Founder

Jo
Midlife Fitness Coach (R.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Fantastic Scheduling and Membership Booking Site

5,0 il y a 6 mois

Commentaires : Smooth set up, intuitive processes, well supported with onboarding and great on-going support.

Avantages :

The ability to buy the add ons you need so not paying for functionality you don't use.

Inconvénients :

Getting your head around the initial set up as the Membership Functionality was all new - great support.

Réponse de l'équipe de Gymcatch

il y a 5 mois

Thank you very much for taking the time to write a review, Jo, it is very much appreciated! I'm glad you found our flexibly bolt-on setup so appealing and that your onboarding and setup ran so smoothly. Our support team are always happy to help with any questions. Many thanks again, Ollie Director & Founder