Description de Gymcatch

Gymcatch aide les propriétaires d'entreprises de fitness à gagner du temps, à augmenter leurs revenus et à fournir un excellent service client.

Avec Gymcatch, vous avez tout ce dont vous avez besoin pour gérer votre business : planification, gestion des membres, reporting, paiements, listes d'attente, codes de réduction, intégrations de sites web, applications mobiles et plus encore.

Gagnez du temps, augmentez vos revenus et offrez un excellent service client avec Gymcatch.

Qui utilise Gymcatch ?

Gymcatch est conçu pour les entreprises de fitness indépendantes qui proposent des cours et des rendez-vous. C'est le logiciel parfait pour les instructeurs de groupe, les boutiques-ateliers et les salles de sport.

Gymcatch Logiciel - 1 Gymcatch Logiciel - 2 Gymcatch Logiciel - 3

Gymcatch ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Gymcatch

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4,9 (190)
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Version gratuite
Version d'essai gratuite
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4,9
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VS.
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141
23
4,3
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4,5
(1 073)
4,5
(1 073)

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Avis sur Gymcatch

Note moyenne

Note globale
4,9
Facilité d'utilisation
4,7
Service client
4,9
Fonctionnalités
4,7
Rapport qualité-prix
4,9

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
89%
4
10%
3
1%
2
1%
Desmond
Desmond
Owner (Irlande)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées :

Gymcatch is Great

5,0 il y a 11 mois

Commentaires : I have found using Gym-catch to be easy and great support with video tutorials It is now allowing me to grow my business in different avenues I am delighted I found Gym-catch

Avantages :

Gym-catch is helping me find new revenue streams clients are booking in advance and I am now able to sell my online videos through the app which has given me a bigger market

Inconvénients :

Clients don,t get Text reminders of sessions or if they are on a wait list I think this would be a good feature to add on

Réponse de l'équipe de Gymcatch

il y a 11 mois

Thank you very much for taking the time to write a review Desmond, it's very much appreciated! Delighted to hear the software is allowing you to increase your market and that our support videos have been a such a great help! Many thanks again, Ollie Director & Founder

Hayley
Fitness instructor (R.-U.)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Fantastic app

5,0 l’année dernière

Commentaires : Fantastic. I would recommend 100%. Easy to use with outstanding customer service.

Avantages :

Simple to use for both businesses and clients. Lots of extra features to suit your brand/company. You only pay for what you need and you can swap and change it monthly. Everything you need in one place.

Inconvénients :

My only complaint would be that the client messaging system can sometimes be slow. So there can sometimes be a delay receiving messages.

Réponse de l'équipe de Gymcatch

l’année dernière

Thank you very much for taking the time to write a review Hayley. We really appreciate it and so pleased the software meets your needs at the right price. Thank you too for the messaging feedback - whilst not something we're seeing more widely, some updates coming to update that soon which I think may help. Please do get in contact with support if need us to look at anything in relation with you. Many thanks again, Ollie Director & Founder

Hazel
Pilates instructor (R.-U.)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Tried this software for a couple of years

2,0 il y a 2 mois Nouveau

Commentaires : This software did not suit my business. Customers sighed a sigh of relief when I ditched it.

Avantages :

It was cheap. The support initially was useful. It allowed class swaps which at the time my existing software didn’t.

Inconvénients :

I swapped to different software after a few years as I got complaints on a weekly basis about gymcatch. I spent time with the team at gymcatch going through my account to see if there was a way to simplify, or if I’d made a mistake setting things up, but Gymcatch said I had everything set up the way it should be. It caused me constant weekly problems and was a time suck, and I realised I was losing new trade; new customers gave up trying to book with Gymcatch. In general, my customers disliked Gymcatch and moving software has been a great decision for the business. Within 3 months of leaving Gymcatch and moving to TeamUp, all the spaces in my classes are now filled, so taking the risk of a more expensive software has paid for itself several times over already. Unless you have a very small and simple business, I would suggest steering clear of Gymcatch. I think trying to save money with cheap software cost me money in the long term.

Réponse de l'équipe de Gymcatch

il y a 2 mois

Thank you for taking the time to write a review Hazel, it is appreciated even though I'm sorry to read your experience wasn't what we'd expect. I'm disappointed we weren't able to resolve this for you. Having reviewed what correspondence was raised (especially given timings), it looks as if the use of the Private Access facility (gating who can see sessions to book), was likely the issue and one that either through configuration or communication to you we could / should have resolved. I will further review the tickets with the team to ensure learnings are taken. Please do feel free to email me directly should you wish to discuss further. We greatly value all feedback and would obviously love to see if we could be of any help in the future should your needs change. Many thanks again, Ollie Director & Founder

sallyann
Fitness Instructor (R.-U.)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Review

5,0 il y a 4 mois

Commentaires : It's been a success

Avantages :

It's easy to use for myself and my customers

Inconvénients :

I'd rather speak to a human if i have a query!

Réponse de l'équipe de Gymcatch

il y a 3 mois

Thank you very much for taking the time to write a review, Sallyann, it's very much appreciated. Great to hear that the Gymcatch system was easy for you and your customers to use and has been such a success for you. Our support team are online Monday-Friday 9am-5pm UK time and always happy to help with any questions. Many thanks again, Ollie Director & Founder

Lindsey
Director (R.-U.)
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

I can't tell you the relief!

5,0 l’année dernière

Commentaires : Flipping brilliant so far. So helpful. Patient. Kind. Customer focussed. Clear. The fact they are UK based and we're in the same timezone really has helped too. I used a different soft ware for the last year and it's been awful.

Avantages :

I'm so excited I've found something that is so easy to use. I'm not techy and have been able to work out in one day how to upload classes, pictures, get customers onto the system and start making money - even in my trial period. I love the info I can see about my customers bookings and the scheduling of classes. And it links easily with zoom too! I know how to cancel things and edit a customer package... and it's fairly intuitive. Just dig around and look. You soon find the thing you need.

Inconvénients :

Working out whether I need a class pass, a bundle or a membership is still a bit foggy for me. There are videos explaining which does what - but thinking it through in terms of what MY actual business needed was harder. Luckily the help / chat team were patient when I asked lots of questions. It's linking your strategic structure to the pass / bundle / membership that feels a bit complicated. So I started simple with a 5 class bundle then I'm going to expand from there. There are videos - but it's not as good as chatting to someone about what you want your business to achieve and which is the best model. A half hour help chat / webinar on this would be useful sometime!

Réponse de l'équipe de Gymcatch

l’année dernière

Thank you very much for taking the time to write a review Lindsey. It is very much appreciated and we're very proud that we're able to help your business. Many thanks again, Ollie Director & Founder