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Description de Gist

Une seule source de vérité pour vos contacts avec le chat en direct, le service d'assistance, la base de connaissances, le marketing automation par e-mail, etc.

Qui utilise Gist ?

SaaS, agences de marketing, services aux entreprises, services à domicile, blogueurs et éditeurs, e-commerce

Gist ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Gist

Gist

4,7 (148)
29,00 $US
mois
Version gratuite
Version d'essai gratuite
14
Intégrations introuvables
4,5 (148)
4,7 (148)
4,7 (148)
VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
Facilité d'utilisation
Rapport qualité-prix
Service client
0,00 $US
Version gratuite
Version d'essai gratuite
83
205
4,4 (4 102)
4,3 (4 102)
4,4 (4 102)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

Alternatives à Gist

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Fonctionnalités les mieux notées
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Freshchat
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Messagerie client en temps réel
Relevé et historique des chats
Zendesk Suite
Fonctionnalités les mieux notées
Gestion des billets
Gestion des tickets de support
Messagerie client en temps réel
HubSpot Service Hub
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Gestion des billets
Gestion des tickets de support
Messagerie client en temps réel
Freshdesk
Fonctionnalités les mieux notées
Gestion des billets
Gestion des tickets de support
Messagerie client en temps réel
Leadpages
Fonctionnalités les mieux notées
Générateur de formulaires
Modèles personnalisables
Options de publication pour site web
Help Scout
Fonctionnalités les mieux notées
Gestion de la base de connaissances
Gestion des billets
Gestion des tickets de support
ConvertKit
Fonctionnalités les mieux notées
Automatisation du marketing
Gestion des campagnes e-mail
Gestion des listes
Groove
Fonctionnalités les mieux notées
CRM
Gestion des e-mails
e-mail marketing

Avis sur Gist

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,5
Service client
4,7
Fonctionnalités
4,6
Rapport qualité-prix
4,7

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
78%
4
19%
3
1%
2
1%
1
1%
Christopher
Christopher
Author, Digital Marketer (É.-U.)
Utilisateur LinkedIn vérifié
Édition, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

SLICK Messenger Bot + Full Email Automation

5,0 il y a 3 ans

Commentaires : Been using Gist for years now--replaced Active Campaign for me--and I'm able to do all the same things with a messenger bot, too!

Avantages :

Gist's messenger bot is very powerful and you're able to put it on your website as well as all your subdomains. It's become the #1 way my visitors prefer to interact with me. I had no idea how much interaction I was missing until I installed it. Then add full email marketing and you're really flying!

Inconvénients :

Gist is working to improve their speed through the browser. I wish the free plan allowed for use of webhooks like the paid plans do. But $29/mo isn't bad!

Andrew
Andrew
Andrew Beach (É.-U.)
Utilisateur LinkedIn vérifié
Conseil en gestion, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Course Creator's Dream: marketing, customer service, booking, knowledge base - It's all here

4,0 il y a 5 ans

Avantages :

Love that everything is integrated and works together. Chat is cross platform with twitter, facebook and your website (javascript can be placed on any website that allows it including many 3rd party apps). Email product is maturing really well compared to others in the market in just 2 short years.

Inconvénients :

Having an all-in-one product is really ambitious. Doing that in 2 years is spectacular. Although some features aren't yet fully developed, the product is definitely a player against others in the space. Also needs updates to customer service/communications especially in the area of product updates.

William
owner (Islande)
Médias de diffusion, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

+6 months I asked to have my billing information removed...

1,0 il y a 4 ans

Commentaires : After I had this experience with the emails I told them to delete my billing information as I didn't want to be charged another $200 in December when the addons I purchased were due to renew. Its been 6 months and I just took matters into my own hands. I had to add a prepaid gift card to the billing info, switch the default card to this junk gift card. After this I could finally delete my actual credit card. I was not going to fight them on a chargeback this december. This companies support has really become crap like the rest of their services.

Avantages :

The idea of using this software to run a ton of other things was very appealing, but it fell way short of this goal, left me very disapointed.

Inconvénients :

I received emails telling me that my ability to send emails was suspended for sending spam. I was not sending spam, and somehow the double optin email form I had on the site was the only thing sending out emails. So on 2-3 different occasions I had my account suspended for spam I wasn't sending out. They always verified that I wasn't sending out anything and quickly restored my access. Then the time when I actually did have something to send, I had a page that was only viewable if you had a password that was given out on a business card. If you entered your email there, it would send you out something very specific for a hiring event I was trying to do. This flagged my email again as spam. Again a password protected page with a double optin, and my legit emails were flagged as spam. It was too much.

Oliver
Oliver
SEO Strategist (Australie)
Utilisateur LinkedIn vérifié
Services financiers, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Gist is a powerhouse in the making

5,0 il y a 5 ans

Avantages :

The fact that EDMs, transactional emails, support chat, bots and knowledgebase features are all in the one place, connected by automation triggers and workflows is very useful. The scope of personalisation you can achieve by combining all these elements on top of a single user database which includes user behaviour is powerful.

Inconvénients :

Some features a still underdeveloped such as the pop-ups, but I do see the Gist team making steady progress and am sure these items will be developed.

Dan
Dan
Founder (É.-U.)
Utilisateur LinkedIn vérifié
Production audiovisuelle, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Great set of features, replaces a handful of other services

5,0 il y a 5 ans

Commentaires : I'm using Gist in a SaaS product to welcome and on-board new users and to send new feature emails. Also using automations to trigger messages based on certain user actions.. Users of Intercom will likely see a cost reduction by switching to Gist, and also get a handful of other integrated features included too.

Avantages :

The integration of all the features is killer. Contacts, leads, marketing emails, automation emails, knowledge base, all tie together really well. The UI is nicely laid out and easy to use. As is the APPI, if you need to dive that deep. Well thought and full featured.

Inconvénients :

I had a couple of issues importing contacts from my app but the support team sorted me out in a few minutes. I'd also like to see some more backend integrations, like a Ruby gem for Rails applications.