Description de Detrack

Detrack est un système de preuve de livraison et de suivi de véhicules révolutionnaire qui vous permet de réaliser ces opérations via une simple application Android/iOS afin de simplifier l'ensemble du processus de livraison.

Qui utilise Detrack ?

Les transporteurs 3PL (Third-party Logistics), les services logistiques de la chaîne du froid et les éditeurs de logiciels logistiques. Commerces de détail, opérateurs d'e-commerce Livraisons de nourriture, de boissons et de produits pharmaceutiques

Où peut-on déployer Detrack ?

Basé sur le cloud
Sur site

À propos de l'éditeur

  • Detrack Systems
  • Fondé en 2013

Assistance Detrack

  • Support téléphonique
  • Chat

Pays disponibles

Afrique du Sud, Arabie saoudite, Argentine, Australie, Bangladesh et 43 autres

Langues

allemand, anglais, chinois, chinois traditionnel, espagnol et 12 autres

Detrack - Prix

À partir de :

26,00 $US/mois
  • Oui, essai gratuit disponible
  • Oui, version gratuite disponible

Detrack est disponible en version gratuite et propose un essai gratuit. La version payante de Detrack est disponible à partir de 26,00 $US/mois.

Plans de tarification obtenez un essai gratuit

À propos de l'éditeur

  • Detrack Systems
  • Fondé en 2013

Assistance Detrack

  • Support téléphonique
  • Chat

Pays disponibles

Afrique du Sud, Arabie saoudite, Argentine, Australie, Bangladesh et 43 autres

Langues

allemand, anglais, chinois, chinois traditionnel, espagnol et 12 autres

Detrack en vidéos et en images

Detrack Logiciel - 1
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En voir 6 de plus
Vidéo de Detrack
Detrack Logiciel - 1
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Fonctionnalités - Detrack

  • Accès mobile
  • Alertes/Notifications
  • Base de données de clients
  • Cartes géographiques
  • Fonction de glisser-déposer
  • Fonctions pour services de messagerie
  • GPS
  • Gestion des commandes
  • Gestion des conducteurs
  • Gestion des expéditions
  • Gestion des véhicules
  • Gestion du carburant
  • Géolocalisation
  • Géorepérage
  • Impression d'étiquettes
  • Intégrations de tiers
  • Mesure des performances
  • Mises à jour en temps réel
  • Optimisation des itinéraires
  • Planification
  • Portail client
  • Pour les opérations de fret
  • Preuve de livraison
  • Rapports et analyses
  • Routage
  • Saisie de signature mobile
  • Suivi des commandes
  • Suivi des expéditions
  • Suivi des livraisons
  • Suivi des statuts
  • Suivi du conducteur en direct
  • Surveillance en temps réel
  • Tableau de bord d'activités
  • Étiquettes d'expédition

Alternatives à Detrack

Route4Me, une solution logicielle de planification d'itinéraire. Elle permet aux entreprises gérant des flottes de véhicules de manager efficacement des itinéraires optimisés.
Planificateur d'itinéraires à arrêts multiples pour les conducteurs qui désirent optimiser l'ordre de priorité des livraisons en fonction du lieu.
CartonCloud est un système WMS et TMS facile à utiliser et conçu pour simplifier une logistique complexe.
ShippingEasy fournit aux professionnels de l'e-commerce de détail les solutions de transport, de gestion des stocks et de marketing client les plus faciles à utiliser dans le cloud.
Kiffgo is an all-in-one route optimization, scheduling and communication software for delightful service ou product delivery.
EXTRA propose un logiciel cloud de distribution avancé qui peut optimiser les itinéraires pour les livraisons, les ramassages et les services en temps réel, jusqu'au dernier kilomètre.
eLogii est une suite cloud de logiciels de planification, de routage et de distribution parmi les plus performantes du marché.
Dispatch Science est un système de gestion des livraisons moderne conçu pour les expéditeurs, les transporteurs et les services de messagerie.
Transport management solution for deliveries, collections, people and in-field transport operations and services

Avis sur Detrack

Note moyenne

Note globale
4,9
Facilité d'utilisation
4,9
Service client
4,8
Fonctionnalités
4,6
Rapport qualité-prix
4,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
90%
4
10%
Roland
CEO (Singapour)
Utilisateur LinkedIn vérifié
Vins et spiritueux, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent software built by smart team who knows their customers well

5,0 il y a 3 ans

Commentaires : I have been a user of Detrack since 2012 and recently, we've intensified the use of it as we ramp up our business to add more drivers and delivery routes. Detrack make it possible for us to scale up 50X. We couldn't have managed to do it without some sort of smart software. Best of all, the customer support is top-notch! Every time I have issues, they reply extremely fast AND more importantly, with a solution! Keep up the good work team!

Avantages :

Easy to set up and use for both the route planner and the delivery drivers. All the functions work perfectly and seamlessly. They are customisable too. Dashboard and all the tools are user-friendly.

Inconvénients :

Direct and seamless integration with e-commerce platform such as Shopify would be amazing to implement. It can currently be done using Zapier, but not the easiest to set up and it doesn't work seamlessly, so we're still reverting to manual Excel uploads for now.

Réponse de l'équipe de Detrack Systems

il y a 3 ans

Hey, Roland! Thank you much for your kind, encouraging words. We are extremely pleased to hear that Detrack has made it possible for you to scale up to 50 times! From Day 1, Detrack was designed to be seamlessly scalable. Making it easy for users to onboard and get started is a main goal for us as well, so we're glad you find our solution user-friendly and easy to navigate. Our support team is always at hand to solve any issue our users are facing, and as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into. Thank you once again for the review, Roland, and we hope Detrack will continue to serve all your last mile delivery needs for many more years to come.

Nevra
Administrator (É.-U.)
Agriculture, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Supports advanced requirements & support is awesome

5,0 il y a 3 ans

Commentaires : Excellent

Avantages :

I needed to integrate it with an existing process and needed a few unusual features, like the ability to import a list of notification emails per delivery site. I learned the hard way that other delivery tracking/notification systems can't handle this. Before I started paying, I started with the free version and I got stuck with the file import. I emailed support thinking that, as a free user, I wouldn't get support, but I got an answer within a couple of hours AND it solved my problem! They attached the correct import spreadsheet and that fixed it.

Inconvénients :

There's a few little quirks in using the software - eg the page in which I tried to put in my billing info was unresponsive. I used the chat feature and immediately got a response with a workaround solution. Also, it took me a while to figure out how to customize the different notification emails. You sort of have to go to multiple places but I now realize that the tremendous flexibility in how these emails are set up and what info they include make it tailor fit my needs and it's easy now.

Alternatives envisagées : Route4Me et RoadWarrior

Pourquoi passer à Detrack : Flexibility, value for money, great support, transparent pricing

Réponse de l'équipe de Detrack Systems

il y a 3 ans

Hey, Nevra! Thank you much for your kind, encouraging words. As always, our support team will do their best to solve any issue you're facing (regardless of the plan you're on), as our goal is for ALL Detrack users to have the best, seamless experience possible using our solution. As we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into. Thank you once again for the positive review, Nevra!

Jasmine
Sales Director (Singapour)
Logistique et chaîne d'approvisionnement, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

So far so good.

4,0 il y a 2 ans

Commentaires : So far so good.

Avantages :

Effective software with simple functions available that allows all users to understand and use easily.

Inconvénients :

Integration - Integration steps is complex and difficult to understand, and requires a lot of assistance from Detrack Support.

Réponse de l'équipe de Detrack Systems

l’année dernière

Hey Jasmine, Thank you so much for your review. As Detrack is designed to be user-friendly, we are glad to hear you find our effective software with the simple functions available easy to understand and use for all users. And as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into. Thank you once again for the review, Jasmine.

Utilisateur vérifié
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Transport routier/ferroviaire, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent Software

5,0 il y a 3 ans

Commentaires : wer easily. It has allowed us an easy way to organize (and in turn invoice) our work. It allows us to give the customer the access we want them to have easily to see the data relevant to them and gives our dispatch the ability to quickly make changes on the fly! The ability to upload routes and data from spreadsheet is excellent and (while we haven't used it), using an API to build in with other systems is very helpful also!

Avantages :

The versatility as well as the functionality. This could be used for any number of businesses that wanted to track vehicles and service work on the road while it's mainly focused on couriers. It's also easy to use...we taught 20 new drivers for a large product shipping how to use the software in about 3-5 mins each. Everyone operated it easily.

Inconvénients :

It appears overwhelming at first, though there are lots of tutorials and support is readily available to help. They reply to emails quickly and are always helpful

Réponse de l'équipe de Detrack Systems

il y a 3 ans

Thank you so much for your encouraging words. As Detrack is designed to be user-friendly, we are extremely pleased to hear you've been able to teach 20 new drivers how to use Detrack with ease. Our mission is also to provide businesses around the world access to both innovative and affordable technology to power their last mile deliveries, so we take extreme pride being able to present you a cost-effective solution that's reliable, scalable, and seamless to implement. And as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into. Thank you once again for the positive review, and we hope Detrack will continue to serve all your last mile delivery needs for many more years to come.

David
General Manager (Australie)
Énergies renouvelables et environnement, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very handy tool for our battery collection service

5,0 il y a 2 ans

Commentaires : Very satisfied with the software and level of support. Allows me to schedule customer pickup requests and for my contractor to then schedule these with their drivers. The customer & I are then notified when the pickup is scheduled for and then receive a POD when it has been performed. Also sue to bar coded serial numbers on our battery containers being scanned I can track where any of our battery containers have come from in the event of a problem.

Avantages :

Our application of detrack is probably a little left field but we find it invaluable for running our battery collection service. Very easy to setup and use. Provides a great customer experience with notifications as to when we are going to perform their collection and deliver a replacement battery container and send them a POD once the job has been done. Based on the bar coded serial numbers on our containers I can track which customer site a containers has come from if there are any issues.

Inconvénients :

Completed jobs are marked on the Calendar as green however jobs that have been scheduled (assigned a driver & date) and those that haven't are both shown as blue, so I cannot distinguish between them.

Réponse de l'équipe de Detrack Systems

l’année dernière

Hey David, Thank you so much for your encouraging words. As Detrack is designed to be user-friendly, we are glad to hear you find our solution easy to set up and use. We're also pleased to hear that Detrack is invaluable for running your battery collection service. And as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into. Thank you once again for the kind review, David.