Exclaimer

Allowed us to create a cohesive but unique for each of our brands.

Commentaires : Overall, I really love the product - our Marketing Team also loves because they can make banner announcements without sending a lot of instructions and requirements to the team.

Avantages :

The most impactful feature has been the ability to standardize signatures. We were definitely all over the place with signatures. No matter how hard we tried to get everyone on the same page internally, there were always rogue signatures, logos, etc.

Inconvénients :

The only think I wish was different is the way we purchased - we didn't get enough licenses so we have to turn on signatures individually. We are in the process of getting all of our records completed so we can get everyone on board when we renew.

Ease of use and great value for money

Commentaires : Very positive.

Avantages :

Ability for non technical users to easily design, assign a d manage all aspects of corporate email branding.

Inconvénients :

Not much. Everything more than exceeds our requirements.

Review

Avantages :

It was our first time using a centralised signature so we were happy with the result in that regard but overall didn't find the software user friendly and the interface was hard to navigate.

Inconvénients :

I found it very difficult to edit the signatures and customise for different teams/departments. Overall found the portal difficult to navigate.

Essential for managing your company signatures

Commentaires : The way you can segment the signatures across different departments/companies within the group is fantastic. Once you understand how it allocates each signature its so simple. You need to ensure your 365 data on your employees is all filled in correctly, but once this is done the whole segmentation is great. We have 3 companies within our group each with different departments & I can have a different signature with everyone if I wish.

Avantages :

The fact it allocates the signatures to your mobile devices too. Even if you are using Apple Mail rather than the outlook app the results are still fantastic. I also love the fact that the "Client Side" set-up allows you to see the signature on your computer when creating the outgoing email. This was a must for my MD and exclaimer delivered.

Inconvénients :

The sync of any changes to your signature on desktop email can take a while to happen (upto 30mins or so) which can be a little frustrating, however its almost immediate on mobile devices.

Not perfect but it solves a lot of problems for us

Commentaires : The problems we are solving is brand recognition and consistency in emails. Also comprehensive information consistency for each associate. It's convenient and helpful.

Avantages :

Integration and set-up took the longest just getting all our employee info into the fields. But once set-up, it was fairly easy to use and manage. We love the ability to have different signatures for each of our divisions.

Inconvénients :

Not being able to turn off signatures on replies - you can, but it turns it off on all replies, including replying for the FIRST time to a customer or vendor. If a customer reaches out to you first and you've turned off signatures for replies, the reply you make to that customer and essentially emailing them for the first time, won't include your signature. We just wanted to be able to turn it off after you've replied or emailed someone for the first time within the same thread so there wouldn't be so many graphics in one thread. But right now, if you turn off the signatures on replies, it turns it off for every reply regardless if it's the 1st, 2nd, etc. There are also some problems with iOS where the images in the signature each turn into attachments to the email upon replies on mobile email. There is a work around but we are still having a few problems.