Dark Web ID

Dark Web ID

Avantages :

The Dark Web monitoring coupled with the Bull-Phishing simulator to train users make a great combination. We can take care of compromised passwords and prove the importance of our password policies to our users. The phishing simulator helps us identify which users may be prone to attacks and help us determine what help they may need.

Inconvénients :

It was a little difficult to get our spam blockers to let the phishing simulation emails through.

Dark Web ID: Dark Web Monitoring and Proactive/Strategic Defense

Commentaires : Dark Web ID monitoring and Live Data Searches (ad hoc searches of the dark web for a prospective customer's domain credentials) is an extremely effective tool to raise the consciousness and awareness of customers regarding the long term threats exposed by stolen credentials on the dark web which are in turn being sold or published to hackers and then used to attack companies of all sizes and business arenas.

Avantages :

The key benefit to me as an MSP and as a business owner is that DWID allows me to monitor how my employees (or the employees of my customers (or supply chain) are using their business credentials (email address - which is typically their Network Login UserID + the business domain name, as well as some password that is uncomfortably akin to an actual Network Login Password -- to login to third party websites or accounts. That employee misuse of the company's sensitive security data exposes the company to extreme vulnerability from a variety of attacks. DWID permits the company to monitor and put an end to this improper use of business (and even personal) credentials by employees and the supply chain as well.

Inconvénients :

I've always been concerned about misuse of this technology by MSPs (IDAgent Partners) to scare customers into purchasing not only DWID, but also other MSP security solutions without first fully educating the customer on how best to protect themselves from dark web threats.

Kaseya - Where acquired products go to wither and die

Commentaires : I hate being forced into a bullshit 3 year contract for this product - especially when, until recently, the terms to prevent autorenewal were borderline unethical. How about making the terms month-to-month and earning my business every month.

Avantages :

It works. I mean it's functional and does what it's told.

Inconvénients :

- The UI for creating campaigns is horrific. Seriously, they give a very tiny window to set your courses/modules onto and there's no way to effectively set the order in which the training modules are delivered.- The client-facing reports are poorly laid out and hard to read properly.- There's been virtually no improvement, enhancement, or innovation in the product in the 2+ years I've been using it.

Used the product for a few years now

Commentaires : Great pre-sales tool as well as monitoring for potential breaches.

Avantages :

Automated Dark web scanning good, allows additional IP addresses and personal email accounts to also be included. The inclusion of the training / phishing component is also good.

Inconvénients :

The training and awareness module is a little "clunky" when managing lists of users to be included in a campaign. The additition of dark web scanning of company data (rather than searching by the company domain name) would be an added benefit when it comes to proposing to clients. Also, automated training / awareness for accounts that have been identified as exposed on the dark web to save some admin.

Review of Dark Web ID

Commentaires : Good service, straightforward setup

Avantages :

Easy to use --- circa 2 years ago was a big difference maker to demo to clients and prospects --- now a bit of a commodity as folks are like "oh ya my banking app/password manager shows me that"

Inconvénients :

a system to directly message end users about what to do if they have a breach detected --- right now labor is spent on communicating the breach to the end user and what to do.