Proliant

Logiciel de gestion et d'intégration

Avantages :

L'avantage de ce logiciel est qu'il permet d'intégrer les données de façon rapide et efficace et aussi le système d'alerte est juste incroyable

Inconvénients :

C'est un logiciel est très facile à utiliser et efficace. Il peut vraiment vous être utile

Very Satisfied Proliant User

Commentaires : I have been extremely satisfied with Proliant since day one. If there is ever an issue [SENSITIVE CONTENT] gets us righted and if she can't she facilitates communicate with parties that can.

Avantages :

Proliant is easy very to use, especially if you have used any type of record management (QuickBooks, Salesforce, etc). The website is user friendly, reliable and fast.

Inconvénients :

My only concern is the services that the software provides that I DON'T know about. I learn something new weekly. [SENSITIVE CONTENT], our Service Representative, teaches us something new all the time.

Proliant Review

Avantages :

How timekeeping is integrated with the payroll side. Employees are able to make demographic, W-4 and various other changes themselves.

Inconvénients :

Getting state and local taxes set up in the system is A LOT of work. The way the system looks at a new salaried employee. For example: Our pay period runs the 1st - 15th. We have an employee start on the 16th (beginning of a new pay period). The system requires a pay rate to be in the system for the pay period prior to when they started in order to get the 1st - 15th payroll processed. The system should be able to see the pay rate and DOH is effective 5/16 and know this employee would not get a check for the 1st - 15th pay period.

Need more support

Commentaires : I like Proliant and I appreciate all of Daron's efforts to help us. We are a needy customer, and I acknowledge that.

Avantages :

The reporting tools in RPO are very powerful and work pretty well.

Inconvénients :

Attendance on Demand is completely over engineered for our needs. It's very frustrating trying to learn the system, is not intuitive, and is inflexible for what I want it to do. I really like having a dedicated account manager, but I often feel they are stretched too thin. Training on the system has been difficult. The training documents are not helpful at all because these are not configured for our particular setup, especially as it relates to Attendance on Demand. In the reporting tool, I've asked about a DOZEN different people in different departments to help me configure one specific report: A snapshot of the active employees on a given day in history; I want to be able to pull a simple report saying who was actively employed on October 22, 2019, for example... NOT who are the active employees TODAY with data from that time period. I've requested this from my account managers (4 different people), client relationships managers (2 different people), and trainers (3 different people). No one has been able to support me on this simple request.

Proliant Review

Commentaires : I love the customer service and that I have one person to go to for payroll, one fore Benefits, and one for GL. They are all so quick to get back to me if I call or e-mail. I love their friendliness, knowledge, availability, and willingness to help.

Avantages :

The ACA and Benefits have been great! The payroll system/employee information part has got some getting used to. It's different and has a lot of tabs compared to other software programs I have used.

Inconvénients :

Reporting- I already commented on this in the previous page and have talked to Proliant employees about it. I have to admit I have not had any follow up on the improvements you are making.