Description de SRFAX

SRFAX is a software solution that provides a way to receive fax directly to your email on the go through your mobile device.

Informations sur SRFAX

SRFAX

https://www.srfax.com/

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Avis sur SRFAX

Lire les 8 avis

Note moyenne

Note globale
4,5
Facilité d'utilisation
4,9
Service client
3,5
Fonctionnalités
4,9
Rapport qualité-prix
4,3

Avis classés par note

5
6
4
1
2
1

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001
Michael C.
Michael C.
IT Analyst
Hôpitaux et soins de santé, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 28/07/2019

"Wow what a great relief!"

Commentaires: The experience was very smooth when we transitioned and while it did take a while (not srfax fault) we finally got where we needed to be. All accounts and numbers were created, imported and functional on day one. I would highly recommend this service to anyone.

Avantages: - The ease of use is unbelievable and since we have launched there have been little to no issues
- Practically no downtime for faxing!
- Printer driver is a simple click,click installation
- Individual address books even for shared accounts
- Complete logs of all transmissions
- Porting any and all of our numbers needed!
- Pricing is on point and they are HIPAA compliant

Inconvénients: - The only con that I can give SRFAX is that Customer Support could be a bit better, that is my only feedback. We have had a few calls in to support and we had a few good people and others just sounded eager to end the call.

  • Source de l'avis 
  • Publié le 28/07/2019
Utilisateur vérifié
Owner
Informatique et sécurité réseau, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 04/03/2020

"does everything you need with faxing"

Commentaires: before going with SRFAX, we evaluated several competitors. SRFAX was the most cost effective solution at the most reasonable price. we don't do a lot of faxing, but we did need to have something.

Avantages: it has all the features you need. of course, in reality, the only features one usually needs with faxing is to be able to send and receive. i do like having an archive of faxes stored online, so i can refer to them if necessary.

Inconvénients: the user interface could use some fine tuning, but other than that, it pretty much does whatever i need it to do.

  • Source de l'avis 
  • Publié le 04/03/2020
Raymond L.
MD
Cabinets médicaux, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 26/09/2021

"They are good"

Commentaires: Smooth n intuitive.

Avantages: Ease of use n full of features. Use of SrFax is intuitive. Pricing is same as IFax

Inconvénients: None yet, so far, so good. They suit my need .

  • Source de l'avis 
  • Publié le 26/09/2021
Rebekah M.
Owner
Hôpitaux et soins de santé, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Publié le 31/08/2021

"Worst reliability"

Commentaires: Horrible

Avantages: Ease of use and format. Hippa compliance

Inconvénients: Partial faxes... if you’re lucky.
Getting multiple calls daily for faxes that were sent and never received. Started having clients send test faxes and only 40/50% were received. Avoid this company.

  • Source de l'avis 
  • Publié le 31/08/2021
Krystal J.
Psychologist
Psychologie, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 19/08/2021

"Great Product"

Commentaires: They offered a really helpful trial period. I have found the service very easy to use. I really appreciate not having to buy and maintain an actual fax machine. Because I keep electronic records, faxes can be put directly into client files on my computer without dealing with paper. SRFax offers a BAA, which is an important feature for mental health professionals.

Avantages: Easy to use. Professional design. Great value for money.

Inconvénients: I have no complaints at this time for this service.

  • Source de l'avis 
  • Publié le 19/08/2021