WorkWave Route Manager

WorkWave Route Manager

Description de WorkWave Route Manager

La livraison de nourriture à domicile est contraignante ; une planification exhaustive et un service haut de gamme requièrent d'y passer du temps. WorkWave Route Manager permet de planifier les demandes des clients tout en restant efficace et rentable. Offrez et respectez des créneaux horaires réduits, recevez les mises à jour en temps réel de la part des conducteurs et acceptez les commandes de dernière minute. Optimisez les itinéraires du jour ou planifiez pour le mois entier. Essayez la démo WorkWave Route Manager aujourd'hui et laissez la majeure partie du travail se faire pour vous !

Qui utilise WorkWave Route Manager ?

Professionnels de la logistique impliqués dans la planification, la mise en place et l'optimisation des itinéraires et de l'efficacité des flottes de plus de 1 500 véhicules.

WorkWave Route Manager Logiciel - 1 WorkWave Route Manager Logiciel - 2 WorkWave Route Manager Logiciel - 3 WorkWave Route Manager Logiciel - 4 WorkWave Route Manager Logiciel - 5

WorkWave Route Manager ne vous convainc pas tout à fait ?
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Avis sur WorkWave Route Manager

Note moyenne

Note globale
4,3
Facilité d'utilisation
4,1
Service client
4,3
Fonctionnalités
4,0
Rapport qualité-prix
3,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
63%
4
19%
3
5%
2
5%
1
8%
Carmen
Treasurer (É.-U.)
Utilisateur LinkedIn vérifié
Transport routier/ferroviaire, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great routing tool

5,0 il y a 4 ans

Commentaires : Overall, very pleased with WorkWave

Avantages :

GPS tracking and the ability for our customers to acknowledge delivery using the app.

Inconvénients :

We had to play around with the features to find out what works best for us. Also, we have to input a lot of information but that is to be expected I suppose

William
Logistics Dispatcher (É.-U.)
Produits alimentaires, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Love routing with Workwave!

4,0 il y a 2 ans

Commentaires : Ever since utilizing WorkWave route manager as our routing software it has increased our efficiency dramatically. We were able to densify our routes with the comfort of knowing we will meet customer needs as well as stay compliant with shift duration restrictions we put on each vehicle. We were able to successfully launch up to 100+ new stores with minor complications logistically.

Avantages :

- Being able to put in customer receiving windows is absolutely stunning. This helps us ensure we meet every customer before they close and can provide accurate ETA's when running behind since the software calculates ETA's based on real time location via the GPS. - Building simulations- this is where I work out routing logistics to figure out what days can accommodate new customer launches to the sales team - The driver application is easy to use for our drivers and having the ability to get photos or BOL's/ issues/ setback and signatures is super helpful. We give user access to sales team to monitor the BOL's so we can bill accordingly. - Importing and exporting are effortless. We can build spreadsheet with all the data of our routes which we enjoy very much. - Ability to put shift duration restrictions on how much time a unit can be utilized for

Inconvénients :

- The reports are tricky to get the hang of and look bleak. We end up having to do a bit of extra work on our side to ensure the report data is correct and that we're retrieving what we need correctly. - We don't have the ability to track temperature from the dashboard. WorkWave offers a 3rd party service for temperature tracking but it wasn't a fit for us - That the breadcrumb limit is 3 hours. Extending this to upwards of 12 hours can be extremely useful to have full insight into the duration of a route.

Réponse de l'équipe de WorkWave

il y a 2 ans

Hi William, Thank you for your great review! We are so happy that Route Manager has been able to elevate your customers' and employees' experience. It is amazing that you were able to successfully launch up to 100+ new stores with minor complications logistically. We look forward to continuing our relationship with Bowery Farming!

Michael
Michael
COO (É.-U.)
Utilisateur LinkedIn vérifié
Services aux consommateurs, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Disappointing software

1,0 l’année dernière

Commentaires : Frustrating and disappointing with no improvements in sight.

Avantages :

The only thing I think works well is the notification. It will send a notification whenever a setting is violated.

Inconvénients :

Everything. There is no dashboard so there's no way to get an overall view of the driving behavior. The vehicle trackers don't let you save identification information like vehicle VIN number, license plate, drivers name. There is only one description field so if a driver switches vehicles and someone forgets to update the name on it it's nearly impossible to tie the device back to the vehicle. The default breadcrumb color is white and the map it's imposed against is mostly white so you can't see the breadcrumb on the map. You can't setup scheduled emails to push driver behavior reports to you on a regular basis and since there's also no dashboard you're constantly having to pull reports and make sense of the Excel data it exports. Reports are limited to a certain number of days data you can pull. The features and user experience is NOT intuitive. The only reason I've continued to use this product is because we have the device wired directly into our vehicles and cost to uninstall them and install a different brand just isn't worth it. This feels like a piece of software designed in the 90's and forgotten about by Workwave.

Steven
Senior Program Manager (É.-U.)
Équipements publics, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

This product is best in class!

5,0 l’année dernière

Avantages :

Workwave is a very flexible product and easy to use. The integration with our work order management system was very easy and we were able to improve our field technician productivity by 25%.

Inconvénients :

The inability to color code the order pins that are displayed on the map has been brought up by several different internal user groups.

Réponse de l'équipe de WorkWave

l’année dernière

Thank you for the 5 star review! We are so glad you are finding success with our solutions.

Eliezer
Dispatch Supervisor (É.-U.)
Construction, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Best yet

5,0 il y a 2 ans

Avantages :

I love how you are able to integrate both the tracking and the orders and POD all in one software.

Inconvénients :

I am still trying to figure out how to put together the maintenance plans.

Réponse de l'équipe de WorkWave

il y a 2 ans

Hi Eliezer! Thank you for your review. We are so happy that Route Manager had everything you were looking for, and that you are finding your tasks seamless with our integrations. We look forward to continuing to drive Decor Builders Hardware forward with our routing solutions!