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Arbox
Description de Arbox
Arbox est un système de gestion d'entreprise facile à utiliser pour les centres de fitness de toutes tailles. Cette suite complète d'outils pour les gymnases, les studios de Crossfit, de yoga et de pilates comprend : Gestion des prospects et des clients | Planification des cours | Centre de communication (SMS, notifications push, appels vocaux) | Traitement des paiements | Reporting en direct | Formulaires intelligents et création de décharge de responsabilité | Application mobile pour les membres (inscription aux cours, renouvellement des adhésions, etc.)
Qui utilise Arbox ?
Studios de fitness, salles de sport, entraîneurs personnels
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Arbox
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Avis sur Arbox
Arbox review
Commentaires : Arbox has allowed us to centralize all aspects of business management: accounting, HR, Facilities, Sales, Marketing and even customer service in one reliable system. I enjoy the admin platform in as many devices as I want for no added charges. On the other hand, We also get the benefits of an amazing client app that helps us maintain people connected to our business and brand, logistically and emotionally.
Avantages :
Convenience and reliability. Available anywhere and anytime. Loaded with relevant features.
Inconvénients :
The team destroys every con that has popped up with excellent service and constant updating. They’re always developing, so I have no real con to report. They communicate timely with customers on updates in clear and practical ways.
Réponse de l'équipe de Arbox
il y a 4 ans
Thanks Avi! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your gym anyway we can.
Alternatives envisagées :
Best Online Fitness Management Platform
Commentaires : Thanks to [SENSITIVE CONTENT HIDDEN]. They understand my frustration in the begining. After asking a lot of companies "do you have online payment processing system that is available in Taiwan to use?" None of these companies can offer this to me, including Arbox. But unlike other companies, [SENSITIVE CONTENT HIDDEN] was the first one who followed up my question even after I knew that we have no chance using online payment processing system through the soft outside of the country. And after couple meetings with [SENSITIVE CONTENT HIDDEN],I can feel that he was really trying to help me to solve my problem. So I decided to give it a try. Luckily, after a free trial, I deicdeed purchase an annual plan with Arbox, and the experience of customer service from [SENSITIVE CONTENT HIDDEN] after purchasing was awesome. He guided me through a few training sessions of how to use the software and was very helpful whenever I have a question and send him an email. He also made the transition from PushPress to Arbox very smooth. And they constantly letting me know that hey are working on new features and will keep me updated. Overall, It's really their willingness to help me solve the problems.
Avantages :
It's easy to use. And customer service has been very helpful.
Inconvénients :
Too bad that we as user in Taiwan couldn't be able to use online payment feature. Hope we could hear some good new from Stripe to include Taiwan as part of system real soon.
Réponse de l'équipe de Arbox
il y a 2 ans
Thanks, Yu! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you Be Better, Think Bigger and Get Stronger!
Alternatives envisagées :
Review
Commentaires : It's okay.
Avantages :
It's easy to use for members . It is easy to navigate.
Inconvénients :
It lacks tools and easiness for admin. Severely lacking features for ease of use , such as switching payments methods, owner tools, changing tools for users. Sales system is a little confusing
Super awasome Software, And everything that comes with it
Commentaires : Aside from very easy-to-use management software, Arbox's customer service is amazing in itself. The availability, willingness to help and the good feeling they give are worth everything. As a business that once it has a problem needs the help, I have never encountered a lack of response or long waiting times or a failure to get back to me. When there is a problem they take care of it until it is resolved with the warmest and most professional attitude
Avantages :
The software is very easy to use. It enables ongoing management, monitoring and conduct in a way that makes it very easy. The software is pleasing to the eye and not complicated to understand, everything is accessible, organized and there are reports that can be produced at any time
Inconvénients :
The Publish workout system needs a new desigh with some more options/ free adding options
Réponse de l'équipe de Arbox
il y a 3 ans
Thank you Yael! We appreciate your review. We promise to always have our customers' needs in mind in everything we do and help you grow CrossFit Raanana any way we can.
Alternatives envisagées :
CrossFit Excursion's transistion from Zen Planner to Arbox
Commentaires : I was very apprehensive about switching from ZenPlanner to another option. We had been having lots of issues with Zen Planner. When we decided upon Arbox, the customer service was, hands down, the best I've seen! We went live 2 days ago and I have been able to have frequent contact with my Arbox coach, [SENSITIVE CONTENT HIDDEN]. (email, text, Zoom, you name it) They don't expect you to learn everything at once and have a good system for teaching you step by step. It can be overwhelming to think of changing your POS system but they have been great! Our members were able to follow the instruction given by the Arbox team and I found that the transition went better than I expected. I would recommend Arbox to any box that is looking for a superior product that is willing to grow and evolve with you and your gym community!
Avantages :
I found that the software is quick to pick up. It is easy and straight forward for billing purposes.
Inconvénients :
The toggle feature can be a bit confusing. I was unsure if i was turning an option on or off.
Réponse de l'équipe de Arbox
il y a 3 ans
Thanks Kara! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you Be Better, Think Bigger and Get Stronger!
