Pour qui ?

iFlyChat is widely used in mobile/web apps belonging to various industries such as education, healthcare, finance, gaming, entertainment & media, etc.

Notes moyennes

4 avis
  • Note globale 5 / 5
  • Facilité d'utilisation 5 / 5
  • Service client 5 / 5
  • Fonctionnalités 5 / 5
  • Rapport qualité-prix 5 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation en ligne en direct
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • iFlyLabs
  • https://iflychat.com
  • Fondé en 2013

En savoir plus sur iFlyChat

iFlyChat is a real-time chat software for community apps. We are helping communities with the in-app messaging problem and provide peer-to-peer chat, group chat, and open channel to drive conversion, engagement, and retention. Our mobile friendly chat software can be installed in a few clicks on any web app and comes equipped with moderation tools to ban trolls and inappropriate content. It is used in various industries such as education, healthcare, finance, entertainment & media, etc.

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iFlyChat - Fonctionnalités

  • Centre d'appel
  • Chat et messagerie
  • Conférences audio et vidéo
  • Enregistrement des appels
  • Gestion des fax
  • Partage des fichiers
  • Reconnaissance SVI et vocale
  • Routage des appels
  • Discussions et forums
  • Gestion de contenu
  • Gestion de site web
  • Gestion des abonnements
  • Gestion des groupes
  • Gestion des médias sociaux
  • Gestion des événements
  • Idéation et production participative
  • Modération de contenu
  • Répertoire de membres

Avis les plus utiles sur iFlyChat

Install, configure and get back to work. It just works!

Publié le 22/03/2019
Matt H.
Tech Lead
Santé, bien-être et fitness, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: As an online school communication between our students is very important. IFlyChat has allowed us to provide an accessible communication medium between our students which has promoted a much richer social experience. The analytics is super helpful in that we are able to spot trends in our students usage habits. It also allows us to keep a pulse on any appreciations and frustrations students might have. Finally their support is great. They are always online and have always provided straight forward solutions. Thank you!

Avantages: IFlyChat is very easy to setup. The integration options are very flexible with good documentation. I really appreciate it when I can install and configure a piece of software and have it just get straight to work. We have been running IFlyChat for around 3 years now and have never really needed to spend additional time on it, or had any of our customers complain. Works great on mobile too.

Inconvénients: We use IFlyChat inside of Drupal. We are missing some tighter integration with Organic groups but the IFlyChat team told me they are working on a solution for that which I am grateful for. Many of our users are unaware of the video conferencing feature without our instruction so some more intuitive controls would be appreciated.

Precisely What We Need - Nothing Less

Publié le 09/05/2019
Brad L.
Owner
Services à la personne et aux familles, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: We found iFlyChat after attempting to use other more expensive and less helpful products. The real value is in it's simplicity and seamless integration with our CMS and users (WordPress). We started using the free version of iFlyChat, which worked great for our entire first year. When we grew, iFlyChat grew with us without ever skipping a beat. The entire function of our website is built around the chat - as we host online 12 Step meetings for people around the globe... I am happy to say that the product has always given us exactly what our users and administrators need every day, as we help tens of thousands of people get the desperate help they need fighting the disease of addiction around the clock. iFlyChat is not a product we use to solve a problem - they are a partner in the success of our organization! Finally, the generous discount offered to non-profits has helped us to worry less about overhead and never have to charge somebody who needs our service to use it.

Inconvénients: Doesn't yet offer group video chat. However, the developers are actively working on creating this functionality.

Great product that we can easily customize for our needs

Publié le 02/05/2019
Matthew R.
Applications Developer
Pétrole et énergies, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We needed a way for our clients to quickly contact us and ask questions. iFlyChat provided a way for them to do that. Our clients were extremely enthusiastic about the service and remarked that it is a feature that sets us apart from our competitor. We have staff members that focus on niche topics, so our clients can select which staff member they want to contact. Other chat software we tried would just client questions in a queue for the next available person. iFlyChat allowed us to offer personalized experience that other products could not offer.

Avantages: The product just works. We were able to incorporate iFlyChat into our workflow quickly and user response has been glowing. iFlyChat offers numerous customization options and API endpoints so you can do exactly what you need to do. Support has been extremely responsive to our questions and has asked for feedback on numerous occasion. They've even implemented some features we've recommended.

Inconvénients: iFlyChat is missing a few API endpoints that would have allowed us to do everything we wanted. However, they are working to implement them based on our feedback.

7 years with a great tool for my sites

Publié le 02/08/2019
Elena C.
Manager
Services d'information, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have been running IFlyChat for more than 7 years . Our site are about infertility, fertility, pregnancy and maternity
Users really enjoy the possibility to connect with other people thanks to this chat : because they can talk about their problems ore their joyce, they can support each other and confront each other .
This chat helps them not to feel alone in their path.
Users from many years also suggest improvements and new functionality and the developers are always available to listen to our requests

Avantages: Easy to install and to use, great integration on desktop and mobile version. Easy settings and good price. And above all it offers the best support in every situation

Inconvénients: Doesn't yet offer group private chat. However, the developers are actively working on creating this functionality.

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