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Description de AbacusLaw

AbacusLaw est l'un des meilleurs logiciels de gestion des cas. Fondée en 1983, AbacusLaw comprend tout ce dont vous avez besoin pour gérer un excellent cabinet. Les fonctionnalités comprennent : calendrier basé sur des règles, automatisation des documents et formulaires, gestion des affaires, vérification des conflits, gestion des contacts, gestion des documents et de la messagerie, gestion du temps, facturation, solde, comptabilité, comptabilité fiduciaire, etc. AbacusLaw est également disponible dans un cloud privé pour une solution complète à l'épreuve des catastrophes.

Qui utilise AbacusLaw ?

Le portefeuille de produits et services Abacus est flexible et évolutif dynamiquement pour soutenir les professionnels du droit, depuis le praticien indépendant jusqu'aux aux grandes entreprises juridiques.

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur AbacusLaw

Note moyenne

Note globale
3,9
Facilité d'utilisation
3,7
Service client
3,9
Fonctionnalités
3,8
Rapport qualité-prix
3,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
43%
4
30%
3
11%
2
3%
1
13%
Tera
Tera
Paralegal (É.-U.)
Utilisateur LinkedIn vérifié
Services juridiques, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

AbacusLaw User

5,0 il y a 5 ans

Commentaires : This program has been very user friendly. Info is easy to add or delete from a file in this program. It keeps issues very organized. Tabs can be customized to your firm.

Avantages :

This software allows us to keep our client's files organized. We can tailor this program to what we need in our client's files based on what out firm does, and/or what type of case it is. We can keep up with our calendars and everyone can log in from wherever they are and see the daily organizer for all or individuals. It allows us to keep notes in files, monitors for conflicts, and is very useful for setting ticklers to use as reminders. I find it very useful that it keeps up with all the players and their info under "linked names". Also keeps up w/ events, docs, & emails in one place.

Inconvénients :

If things are moved on the main drive, it breaks the links in abacus and they are no longer able to be found or traced if whomever moves the doc or breaks the link doesn't make a new one at that time.

Assly
CEO/Senior Attorney (É.-U.)
Cabinet d'avocats, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

This Saved My Business

5,0 il y a 4 ans

Avantages :

As a small law firm you would think that software and a private cloud are luxuries reserved only for "big" firms but you are wrong. To be efficient, organized, avoid malpractice, and spend more time billing and less time on admin, a small firm needs legal software like AbacusLaw. When I wanted to add staff, the Abacus Private Cloud let all of my team utilize the AbacusLaw software with ease, from home and from other states where I am also licensed. And when COVID-19 hit, it was the AbacusLaw software and the Abacus Private Cloud that let us continue work uninterrupted, serving clients and not having to lay off a single person.

Inconvénients :

I wish there was a way to keep two separate books of business in AbacusLaw's accounting software since many small law firms are not "traditional" firms but several separate solo practitioners working together but with different accounting. The only "bad" part about having such a versatile and essential piece of software is on the occasion where it isn't working life seems to end. It has become indispensable. If that is a "con" that would be the biggest one!

Michelle
Attorney (É.-U.)
Cabinet d'avocats, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Worst Experience Ever. If I could give zero stars I would!

1,0 il y a 6 ans

Commentaires : Do not make the mistake of believing that this product will do anything for you other than cause you countless hours of grief.

Avantages :

Any pros of this software are so far outweighed by the cons that they are not worthy of even mention.

Inconvénients :

This software is absolutely horrible. I had high hopes for this software after having been given rave reviews about Amicus Attorney and calling to get more information. The salesperson convinced me that after describing my firm's needs, we were better suited for Abacus, which was owned by the same company. After purchasing the software, it took more than 8 months for them to figure out how to migrate our data from our existing billing software, a process that they represented they were very familiar with during the sales calls. When we finally made the transition to this software we quickly learned that it is not at all user-friendly, they provide no guidance on how to use the software or how to set it up, large portions of data mysteriously changes by itself (today the originating attorneys on hundreds of our chases mysteriously changed to reflect the names of our support staff members). The calendaring system is supposed to be able to sync seamlessly with Outlook. This is a joke. Items randomly disappear from attorneys' calendars or appear on the wrong attorneys calendars, when entered. Some items sync from Abacus to Outlook and others don't with no rhyme or reason. Their call center is horrible. You cannot get the same person on the phone twice, and you cannot request to speak with a particular person so there is no consistency of service. Each time you call to describe a problem you are having, you have to start from the beginning because they do not keep any records of your past calls. The people who answer the phone have no idea how the software works and always tell you that they have to research your question and get back to you. Oftentimes you never receive a call back and when you do they still don't know how to assist you. I could go on and on...

Marie
Attorney (É.-U.)
Cabinet d'avocats, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

All the Bells and Whistles

5,0 il y a 4 ans

Commentaires : I have been an AbacusLaw users since I opened my own firm in 2006. I have used the software and switched to APC. I went briefly with a competitor for four months because of the cost difference and learned quickly: you get what you pay for. I promptly switched back to Abacus and determined that the APC was worth it.

Avantages :

The ease of use, the triple reconciliation feature, and the linking items to client matters.

Inconvénients :

I wish the calendar syncing feature with Google calendar/Outlook was easier and not manually required. I also wish the price point was lower for small firms. It's just me and a paralegal.

Waringa
Partner (Kenya)
Cabinet d'avocats, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Abacus Law - A Year In

4,0 il y a 4 ans

Commentaires : We wanted a product that allowed us to have a 360 view on our productivity, profitability, case management and accounting software. Abacus has provided us with this in one package.

Avantages :

The time ticket and notes functions have increased our accuracy and efficiency in billing, and provide attorneys and partners with the ability to provide clients with accurate status reports on their matters. The document management function mean that teams can access all information quickly. The software allows partners to track their teams productivity and evaluate work in progress.

Inconvénients :

The software does not provide for multiple currency databases - although Abacus built several for us. The outlook function is not so stable and with us use several currency databases, you have to keep switching the outlook function in each database. The reports format takes some getting used to - they would be easier to use if they could be downloaded as excel spreadsheets.