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Envoke
Description de Envoke
Logiciel d'e-mail marketing performant et conforme à la CASL (Canada's Anti-Spam legislation) destiné aux professionnels du marketing et de la communication travaillant dans des entreprises, des établissements d'enseignement et des organismes du secteur public qui ont besoin d'envoyer des volumes d'e-mails élevés. Solution abordable et entièrement conçue pour répondre aux exigences les plus strictes en matière de conformité et de sécurité. Le logiciel est développé au Canada, où les données y sont stockées.
Qui utilise Envoke ?
Idéal pour les grandes entreprises et organisations canadiennes qui recherchent une solution permettant d'envoyer un volume d'e-mails élevé à des destinataires qui ont fourni leur consentement. La plateforme prend également en charge les e-mails bilingues (anglais/français).
Envoke ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
Envoke
Alternatives à Envoke
Avis sur Envoke
Alternatives envisagées précédemment :
Great Tool!
Avantages :
Envoke functionality is great and fully meets our needs. I really appreciate the FANTASTIC customer support, the online documentation and the embedded helper information. This makes it very easy to create lists and filters, upload contacts, build templates and emails and schedule campaigns. We reduced production time significantly- it only takes a couple minutes to setup an email campaign! I also really like the AB testing functionality (very easy to use and very effective), the welcome autoresponders or how easy it is to resend to contacts who did not open. Highly recommend this tool!
Inconvénients :
New features are added all the time. This is much appreciated!
Alternatives envisagées précédemment :
The Ultimate Canadian Answer for Newsletters and Contact Management
Commentaires : What works for one subscriber may not be for others. Customization is the key to handle different groups and Envoke makes it easy to cater to your target markets by creating collateral and content their users will find informational, interesting or newsworthy.
Avantages :
More usable features than one can imagine. Everything is thought of and easily available. Don't like something or need a change or update the management team is very nimble and keen to help you and advance the system for all users.
Inconvénients :
It took a while to fully understand and utilize this elaborate system. And for a small business not fully ready to roll out there should be no charge up until you use it. It may cost some considerable expense to keep systems live for potential customers. But when they are ready to use it on a small or large scale it becomes highly addictive. Anyone who tests or tries it should be encouraged to use it more often rather than shut them down. Even a sample database of 100 subscribers could grow to thousands rather than risk hard earned users to opt-out and eventually go to the competition.
Stellar customer support, okay product
Avantages :
We chose Envoke because it's a Canadian company that was willing to engage with our procurement process, and could provide us with a customized service that allows us to connect mailing lists with segments of our internal contact databases. Their customer support is really stellar and they invest a lot in making sure that we know how to best use the tool.
Inconvénients :
The UI for creating and managing messages needs a refresh, and is based on a model where new messages are created from a template filled with dummy content that you swap out (rather than a UI based on providing a canvas and a drag-and-drop library of elements that fit with our design). Some of our users who've worked with Mailchimp and other services find this awkward. We work on an agency-type model, so there's one administrator account that manages over 50 'client' accounts, and the workflows related to this are tricky - it's not clear which client account you're in, you can't open (and compare between) multiple client accounts at the same time, and you can't set global preferences (ex. Analytics tagging ON by default, 'sent by Envoke' message OFF by default) that will automatically be applied to all new accounts. Giving a single (client) user access to multiple client accounts is also awkward, and means that some of our users have four or more different usernames for different Envoke accounts. Creating those user accounts involves some minor frustration with the workflow for creating and sending users their account credentials and passwords.
Réponse de l'équipe de Envoke
il y a 5 ans
Thank you for your comments. We have now included an option to view email activity per account in custom date ranges, which is helpful for agency-type accounts like yours. Displaying the current account name on all pages is now in development as per your feedback and we have also added your user management related thoughts to our "wishlist" which is reviewed by product management to help shape upcoming releases. Please don't hesitate to add additional comments any time.
Alternatives envisagées précédemment :
Ridge Meadows Retired Teachers' Review of Envoke
Commentaires : We can now send out our messages to large groups instead of having to send them one at a time
Avantages :
The ease of sending messages to multiple contacts all at one.
Inconvénients :
It is hard to add graphics to our messages to "spice them up"
Alternatives envisagées précédemment :
Envoke is great for healthcare!
Avantages :
- Securely stored in Canada - Great functionality and easily customizable for different audiences - Excellent training resources - Exceptional customer service and technical support
Inconvénients :
- Takes a little while to get used to compared with other similar software, but once you do it's easy to use
