ElectroNeek Platform

Great RPA tool for SMBs looking to modernize their business processes

Avantages :

Electroneek is a great RPA tool for SMBs to use largely because it offers many of the features of the bigger RPA offerings for a fraction of the price. My team has been able to develop both simple and complex bots that have been very useful to our business. On top of that, their support is very good and has been very responsive to any questions that we've had. Highly recommend!

Inconvénients :

Their knowledge base could be more expansive, but they are very easy to reach over email and are very responsive.

electroNeek RPA

Commentaires : We have been overloaded with paperwork at this office and 3 or 4 people "touch" the same paperwork over a period of approximately 3 months. electroNeek RPA is allowing us to automate this completely and reduce the amount of time spent handling the documents.

Avantages :

Affordable cost of the platform, a good set of tools for automating various processes, responsive technical support.

Inconvénients :

The rapid development of the product and the addition of new functionality, in some cases requiring time for changes to existing algorithms. After refinement, the updated algorithms do work better and faster.

Unmet Expectations and Support Challenges with ElectroNeek

Commentaires : The worst, people smiling and saving give us more chance, give us more chances and then completely wasting your time.

Avantages :

I thought this would be a good system to save time and money but the implementation time was overwhelming.

Inconvénients :

I wanted to share some feedback on my experience with ElectroNeek. When I signed up, I was looking for a robust support system, but instead, I've been met with a series of disappointments. First off, I was told I needed to complete Core Training before I could get any real support. The training itself was filled with a bunch of fluff about AI history that didn't help me use the software. To make matters worse, my user profile wasn't set up correctly, so I couldn't even complete the training tasks. This cost me hours of time. Then, despite already paying a hefty subscription fee, I was told it would cost an extra $5,000 for training to use the software effectively – it felt like a bait-and-switch. And the limitations! I had no idea there was a cap on AI usage per month, and using up half of my allotment on test processes was a shock. Plus, I was under the impression that the professional services I paid for would include them building processes, not just one-on-one support. After jumping through hoops to complete the training, I was blocked from getting development support because I supposedly didn't have the right subscription package. Booking support sessions turned into a circus too – I could only book an hour at a time and had to wait to see if I was "eligible" for more. The one hour of support I did get wasn't enough to complete a simple task of saving a PDF to Dropbox with the right file name – I had to spend another two hours figuring it out myself. And to top it all off, the system itself has been a headache. The Chrome extension wasn't in the store, picking web elements wasn't intuitive, and I kept hitting error messages. Not being able to open projects from older versions of the software really shakes my confidence in its reliability. I really hoped for a better experience with ElectroNeek, and I believe there's a lot of room for improvement in transparency, support, and system usability.

ElectroNeek always thinks forward

Commentaires : The thing I extremely like about ElectroNeek is that they always think forward. When we started using the product there was some functionality that we really found missing. Namely, the Studio canvas zoom capability. Surprisingly just after some time, we found out that this functionality had been added. It proves that ElectroNeek is adhered to the best user experience and does the best to make it as smooth as it’s possible.

Avantages :

Firstly, ElectroNeek is very easy in terms of building processes even if you are not a programmer. In our company we have some kind of rotation in employees tasks’, and it’s not an issue with ElectroNeek. It takes about 3 hours for a non-developer with some basic technical knowledge and about 30 minutes for an experienced IT specialist to build the first process. So it broadens the range of potential platform users and makes ElectroNeek highly adaptive to company changes. Secondly, the support is simply adorable. Of course, anyone who faces some technical issues expects a customer service team to revert back at the speed of light. With ElectroNeek it’s not something unrealistic. The guys are really fast in replies and responsive to any issues no matter the complexity. Last but not least is pricing. It is the most affordable price that I’ve met in the market, especially now with their no-bot-licenses model. Huge opportunities for scaling with almost no investment.

Inconvénients :

I guess the fact that ElectroNeek does not support Mac OS can be a drawback for many. However, for my team, it’s ok, as we use Windows.

Quickly, efficiently, at a reasonable price!

Commentaires : The new product from electroNeek has become the most demanded from our customers. It has the best price among all of its competitors and has extensive functionality and a fast deployment speed in the customer’s IT infrastructure. Literally, in two weeks you can automate almost any process, without writing too many lines of code and without the need for an API of other software.
In addition, our developers are very pleased with electroNeek, because the studio’s interface for developing robots is intuitive. The product itself has sufficiently powerful tools for integrating various office applications and, if necessary, the electroNeek team is able to quickly implement new functionality at the platform level, if requested.

Avantages :

Can utilize OCR, Microsoft products, Google and other services; Ability to connect to neural networks and handle fairly complex logic; Having expirience working with other automation products, this is the best interface we have used; Very fast and friendly product support from the developer; Detailed product instructions and manuals; JavaScript programming language, which many high skilled developers and software engineers are used to working with.

Inconvénients :

As the platform develops, some rare specific functions are not yet implemented, it takes the developers time to add the missing functionality; Full functionality only with Google Chrome; Does not utilize Orchestrator yet, but developers promise it in the near future.