Description de NCR Silver

NCR Silver delivers value beyond the point of sale to help businesses of all sizes drive success. Along with an easy-to-use tablet point of sale, the NCR Silver suite of cloud-based tools delivers actionable insights, multi-site capabilities, customer engagement tools and business management resources, all available at your fingertips.

Qui utilise NCR Silver ?

We serve entrepreneurs and growing enterprises in over 130 different business verticals such as retail, restaurants, pubs, frozen treats, and more.

Où peut-on déployer NCR Silver ?

Cloud, SaaS, web, Mac (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)

À propos de l'éditeur

  • NCR
  • Fondé en 1884
  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat

Pays disponibles

États-Unis

Langues

anglais

À propos de l'éditeur

  • NCR
  • Fondé en 1884
  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat

Pays disponibles

États-Unis

Langues

anglais

NCR Silver en vidéos et en images

En voir 1 de plus

Comparez le prix du logiciel NCR Silver avec ses alternatives

NCR Silver

79,00 $US/mois
Version gratuite
Essai gratuit
N/A
Version gratuite
Essai gratuit
s/o
Version gratuite
Essai gratuit
N/A
Version gratuite
Essai gratuit

Fonctionnalités - NCR Silver

  • Base de données de clients
  • Caisse pour restaurants
  • Carte de fidélité
  • Commande en ligne
  • Comptes clients
  • Contrôles/Permissions d'accès
  • Gestion de l'e-commerce
  • Gestion de la trésorerie
  • Gestion de la vente au détail
  • Gestion de table
  • Gestion des cartes cadeaux
  • Gestion des commandes
  • Gestion des conseils
  • Gestion des employés
  • Gestion des livraisons
  • Gestion des prix
  • Gestion des promotions
  • Gestion des remises
  • Gestion des retours
  • Gestion des reçus
  • Gestion des stocks
  • Intégration comptable
  • Lecture de codes-barres et de tickets
  • Paiements électroniques
  • Partage de l'addition
  • Point de vente (PDV)
  • Rapports de ventes
  • Rapports et analyses
  • Signature électronique
  • Suivi des retours
  • Vérifications distinctes
  • e-mail marketing
  • Écran tactile

Alternatives à NCR Silver

Création de menus et installation gratuites. Contactez Rezku pour plus d'informations.
eHopper est un système de point de vente mobile gratuit, idéal pour les commerces de détail et les restaurants afin d'accélérer leurs opérations et augmenter leurs ventes.
PosBytz is a Complete Omnichannel Solution integrated with POS for Retail & Restauarants to manage both multi outlets and Online orders
Votre point de vente pour augmenter les ventes, mieux gérer les stocks et produire des rapports exploitables.
Le logiciel de caisse des commercants
A complete suite of integrated hospitality POS systems.
Logiciel de caisse dans le cloud gratuit pour les cafés et les boutiques qui offre une gestion des stocks, un programme de fidélité, des reçus électroniques et une communication client.
ERP guide les commerces de détail, les restaurants, la distribution et les grandes entreprises sur le chemin du numérique, les aidant à rester compétitifs.
Point de vente et gestion des stocks pour WooCommerce – WooPOS.
Cloud based Point of Sale Software solution, can be used securely on any device, online or offline. Seamlessly connects to add-ons.
Un logiciel de caisse avancé, basé sur le cloud, pour les commerces de détail, les événements avec billets, les services d'adhésion et les établissements de restauration rapide.
Retail Express by Maropost Founded in 2004
Easily manage your store and website as one; mobile point of sale, eCommerce, marketplace integrations, inventory, promotions, loyalty.

Avis sur NCR Silver

Note moyenne

Note globale
3,7
Facilité d'utilisation
4,1
Service client
3,4
Fonctionnalités
3,4
Rapport qualité-prix
3,5

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
30%
4
38%
3
16%
2
8%
1
8%
Utilisateur vérifié
Director of Marketing & Events (É.-U.)
Utilisateur LinkedIn vérifié
Vente au détail, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

iPad POS that includes marketing tools!

5,0 il y a 3 ans

Avantages :

Having email templates included was huge for us. Customer data integrates with emails, allowing us to segment our customers and send personalized deals.

Inconvénients :

Email templates are not as attractive as something like MailChimp, so a working knowledge of html coding can help make them more appealing

Wendy
General Manager (É.-U.)
Vente au détail, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

NCR Silver meets our multi store needs

5,0 il y a 3 ans

Avantages :

This cloud based system met the majority of our needs when I began searching for a new POS system when our retail store was adding a second location. I was looking for a system that could be accessed remotely, share information between the locations and could grow as our store grows. The 24/7 Customer Service is reliable and accessible. Most times, a single phone call is all it takes to resolve a problem.

Inconvénients :

The biggest drawback was discovered shortly after we began installation. We were told during the sales pitch that our system of alpha numeric sku numbers would easily transfer to NCR silver. The use of the bar code scanners and ticketing system would be simple process. This was not the case. We have to manually key in the alpha numeric sku numbers which is much more time consuming the scanning. Four years later, we have of course adapted.

Lindsey
Owner (É.-U.)
Vente au détail, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Some very good pros, and some pretty frustrating cons

3,0 il y a 3 ans

Commentaires : Overall I would still use this system even if we weren't required to by the franchise. Partly because I wouldn't want to have to deal with switching over to a new system, but also because every system has its own issues and I don't think there are any other solutions out there that are better than this, at least in the price range of a small business. I believe NCR is working to fix the issues, at least, and I like the feel of the system. I would appreciate a little more transparency about issues that could affect reporting of sales data or processing of credit card transactions.

Avantages :

The software is easy to use and relatively intuitive; new employees pick up the POS system quickly. The developers have been gradually adding desired functions that have been great improvements, and I imagine they will continue to do so. While some of the other stores in our franchise have complained about not being able to reach customer support in a timely manner, I myself have always been able to get through to them quickly and they are always helpful in working through issues.

Inconvénients :

When the software has an issue, it tends to not be a small one. Also, it seems like NCR will work on fixing the issue but not let everyone know that there WAS an issue, even when it may affect your reporting of sales. For example, there have been software glitches where the over/short number for the registers was not getting recorded by NCR. We only discovered this because another store in our franchise figured it out and reported it. I never saw any communication from NCR letting people know about it, the issue was just resolved quietly a while later. Plus, almost every time there is an update, there are usually major issues with functionality for about the next week that can affect the ability to process transactions. The software/hardware interface has some issues as well.

Kelley
Owner (É.-U.)
Vente au détail, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Payment reporting inhancement

4,0 il y a 3 ans

Commentaires : Our overall experience with Silver has been great. We have recommended this product to several colleagues.

Avantages :

This software is very easy to use and set-up. There are a lot of helpful reports you can run. I like that you can view your business activity remotely from your smart phone.

Inconvénients :

When there is a problem it is sometimes difficult for customer support to fix the problem until the next update. This is frustrating because you are left to wait up to three months or more.

Kari
Owner (É.-U.)
Restaurants, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Originally a great product, now not so much

5,0 il y a 2 ans

Commentaires : I do not utilize ALL the functionalities because I am a bakery not a restaurant so I would like to be able to get a "cheaper" version so I am able to get the most for my money. In the last few months customer service is almost impossible to get answers from and they no longer have the concierge system where I have a specific customer service agent that helps. Its very frustrating to wait on hold and then get told that I am calling the wrong numbers when the website for help clearly states to call certain numbers for assistance. Overall, customer service needs help.

Avantages :

I liked the ease of set up of this product as well as the ability to run categorical reports. I also like the ability to use this as a time clock system too!

Inconvénients :

I would like to see a way to customize each category more, I sell cupcakes, I would like an option for more specific categories and options.