Visual Chatbot Builder

Description de Visual Chatbot Builder

Générateur de conversation visuelle pour créer des chatbots pour le support client automatisé, le marketing et les entreprises. Plusieurs canaux de communication (Facebook Messenger, Telegram, Twilio et Viber/WhatsApp/Alexa/Google Home à venir). Beaucoup d'intégrations d'entreprises et d'e-commerce.

Qui utilise Visual Chatbot Builder ?

Activechat Bot Builder s'adresse au support client d'entreprise et aux chatbots d'e-commerce et aux agents vocaux pour divers secteurs d'activité.

Où peut-on déployer Visual Chatbot Builder ?

Cloud, SaaS, web

À propos de l'éditeur

  • par Activechat
  • Fondé en 2017
  • Support 24/7 (réponse directe)
  • Chat

Pays disponibles

États-Unis

Langues

anglais

À propos de l'éditeur

  • par Activechat
  • Fondé en 2017
  • Support 24/7 (réponse directe)
  • Chat

Pays disponibles

États-Unis

Langues

anglais

Visual Chatbot Builder en vidéos et en images

Vidéo de Visual Chatbot Builder
Visual Chatbot Builder Logiciel - 1 - aperçu
Visual Chatbot Builder Logiciel - 2 - aperçu
Visual Chatbot Builder Logiciel - 3 - aperçu
Visual Chatbot Builder Logiciel - 4 - aperçu

Comparez le prix du logiciel Visual Chatbot Builder avec ses alternatives

À partir de

9,00 $US/mois
s/o
6 000,00 $US/mois
140,00 $US/mois

Version gratuite

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Essai gratuit

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Fonctionnalités - Visual Chatbot Builder

  • API
  • Aide contextuelle
  • Alertes et remontée des problèmes
  • Analyse des sentiments
  • Analyse du service client
  • Analyse en temps réel
  • Analyse visuelle
  • Base de données de clients
  • Bot pré-configuré
  • CRM
  • Chat et messagerie
  • Chatbot
  • Communication multicanal
  • Données en temps réel
  • Développement sans code
  • Enquêtes et feedback
  • Fonction de glisser-déposer
  • Fonctions pour développeurs
  • Gestion de l'expérience client
  • Gestion de la base de connaissances
  • Gestion de la communication
  • Gestion des commentaires
  • Gestion des e-mails
  • Gestion des flux de travail
  • Gestion multicanal
  • Intelligence artificielle et machine learning
  • Intégration des médias sociaux
  • Intégrations de tiers
  • Messagerie instantanée
  • Mesure des performances
  • Monitoring
  • Notifications en temps réel
  • Prise en charge de plusieurs langues
  • Rapports et analyses
  • Rapports et statistiques
  • Recherche en langage naturel
  • Recherche/Filtre
  • Reconnaissance d'intention
  • Reconnaissance vocale
  • Répondeurs automatiques
  • Saisie de leads
  • Segmentation de la clientèle
  • Stratégie de marque personnalisable
  • Suivi de l'engagement
  • Surveillance en temps réel
  • Synthèse vocale
  • Tableau de bord d'activités
  • Traitement automatique du langage naturel
  • Transcription des conversations par chat
  • Workflow configurable

Plateformes pour chatbots : afficher la liste complète

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Avis sur Visual Chatbot Builder

Lire les 65 avis

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,2
Service client
4,7
Fonctionnalités
4,6
Rapport qualité-prix
4,8

Avis classés par note

5
48
4
17

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001
Harish M.
Harish M.
CEO (Inde)
Utilisateur LinkedIn vérifié
E-learning, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent Chatbot

5 il y a 2 ans

Commentaires : Customer engagement

Avantages :

Amazing bot builder which I use for my Facebook messenger chat automation. The architecture of using skills is amazing as it saves us a lot of time. The UI is way different from many chat and may seem little overwhelming for a novice user but after a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs. Loved being part of their journey. Hoping they will be crowned as the best bot builder in the world.

Inconvénients :

It did not have the team feature in the past but now they have added it. so we can share bots with others. There are some features which are missing which are personal desires which cannot be mentioned as a con.

Sean A.
Owner (É.-U.)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Worth every penny

5 il y a 7 mois

Commentaires : I work with a lot of eCommerce websites. I thought it would be nice to get a chatbot to answer FAQs and provide a few links. This does so much more than that. It has opened the door for me to do so much for my clients and re-create for the next and the next after that. The best tools make you look like a genius and amaze your clients. This has proven to be that and more...

Avantages :

There are so many ways to use this that I'm still finding new opportunities years later. They keep adding to the options and I keep finding use cases for them.

Inconvénients :

I struggled at first to figure it out but then I had a call with the lovely Iryna and she helped me understand how to use it. Blue skies from that point on. I'm so happy to have it as an option in my product suite.

Govind R.
Govind R.
CEO & Founder (Népal)
Utilisateur LinkedIn vérifié
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Clearly has potential but needs a lot of work

4 il y a 2 ans

Commentaires : Active Chat, at the time when I was purchasing, was as an alternative to ManyChat and MobileMonkey. I am not happy with the experience at all.
They need to work on support. There are bugs and it seems the team doesn't even test before releasing the feature they completely rely on users to report the bugs which are okay but there are too many.

Avantages :

It has a lot of features if not all when compared to the likes of Many Chat and Mobile Monkey. It has plugins for WordPress making integration easy for WordPress users. Team working reasonably fast to develop features Facebook Group to help you with any issues you are facing

Inconvénients :

Support documents- Even though they have worked on their support documents I didn't find it to be organized. It still needs a bit of work Support- Realtime support is missing. It takes 24 hrs if you send an email for support or more (at least in my experience) which makes me upset.

Réponse de l'équipe de Activechat

il y a 2 ans

Hey Govind, thanks for reviewing us, but I have to admit that your negative experience has nothing to do with Activechat's product quality. The only support ticket that we have from you contains this video - https://www.loom.com/share/aaab5bad993143b4bd3c8f94fb7a1b62?fbclid=IwAR2Bc25I0BVaoJgS0sMTDlLZ5rjHsyPnMwVrd2PMaNAEP2vuE0icUQjoK0Y - and it clearly shows that you're making changes in your chatbot but do not trigger the skill again. Please check this part in our manual so that you understand how bots and skills work in Activechat - https://docs.activechat.ai/docs/manuals/visual-builder/triggering-bot-skills/ It looks like you did not read even "Platform Basics" part of the manual. Sorry about that. The last email in your support ticket was sent a week ago. It contained links to manuals to help you get started with the platform. Still no reply from you.

Akashlal B.
Akashlal B.
Asker, believer and achiever at the universe (Taïwan)
Utilisateur LinkedIn vérifié
Services d'information, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A visual chatbot builder which makes complex chatbots easy

4 il y a 3 ans

Commentaires : Got this chatbot deal on appsumo, and played around with it. Though it makes building bots easy, right now it lacks many things like delegating bot access, facebook comments grow etc.
Will look around till the software matures.

Avantages :

One of the easiest visual builders which makes it easy to build the most complex chatbots. The founder is extremely helpful, organizing chabot webinars every week etc. Support is great, too. It also has a number of templates, covering bots built for shopify, woocommerce, livechat, restaurants and other templates which helped me understand how the different blocks come together to build a complex chabot. Voice conversation integration with alexa echo/google home is also coming up, along with web widgets if the existing twilio, telegram, facebook integrations are not enough already.

Inconvénients :

The interface of most pages arent upto the mark. The software has a learning curve but can be overcome with training.

Tony E.
Tony E.
President (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Powerful Chatbot Builder

4 il y a 3 ans

Commentaires : Overall I'm very happy with it and have recommended it to some people. I've built a basic bot and currently working on a more advanced rewards bot and so far I like it a lot. I'm looking forward to the upcoming improvements, but I think it will be my bot tool of choice.

Avantages :

It's quite a different interface than ManyChat, Chatfuel or Mobile Monkey (not sure about the others), but once I got used to it I liked the workflow and layout. The UI looks a little dated, but supposed to be updated soon along with a lot of other features. Excellent ecommerce integrations as well.

Inconvénients :

It doesn't have all of the growth tools yet, but assured those are coming soon. It's a fairly new service, so documentation is lacking, very basic for now but I've been able to figure out everything I need to do so far. There have been some bugs but also assured those are being resolved very soon...I'm sure it's growing pains from adding so many users so quickly.