18 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Description de Jungo
Solution de gestion des prêts et des hypothèques qui aide les utilisateurs à capturer des leads, à créer des alertes d'inscription, à gérer les documents de prêt, etc.
Qui utilise Jungo ?
Conçue pour les entreprises de toutes tailles, il s'agit d'une solution de gestion des prêts hypothécaires et des prêts qui aide les utilisateurs à gérer les recommandations, le suivi des contacts, etc.
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Great mortgage software
Commentaires : Although support is lacking, it is my go to software and am trying to eliminate the softwares I use so I only need this one.
Avantages :
It is the Salesforce platform so very customizable
Inconvénients :
Customer support is lacking. Some of the fields are managed and you have to pay for the changes.
Réponse de l'équipe de Jungo
il y a 5 ans
We appreciate you taking the time to share your experience with Jungo. Thank you for your honest review, we are happy that Jungo is your go-to software! If you ever need any assistance, our Support Team would love to help. Feel free to reach out to us at help.ijungo.com at any time.
Great system for anyone in lending or RE
Commentaires : This is a must in my business. I couldn't conduct business without the CRM. Support is very good and training materials are very good.
Avantages :
Reminders and notes are extremely important in this business. This system gives that but is much more robust. Alleviates having to buy a lot of extras to do the same job.
Inconvénients :
Customizing the drip campaigns has been very challenging. Using the existing drips is a no-brainer, but customization is not easy at all.
Réponse de l'équipe de Jungo
il y a 5 ans
We appreciate you taking the time to share your experience with Jungo. Thank you for your kind and honest review! We are so glad to hear that Jungo has been helpful for you building your business, and we look forward to the opportunity to continue to work together.
Great potential, terrible execution
Commentaires : Frustrating! I have worked with many CRMs in the past, including Salesforce (classic & lightning) and I feel like Jungo frequently obfuscates its own best features. The support staff is friendly but their ability to actually help varies widely depending on who answers the ticket, and they are difficult to get a hold of in the first place. My team is committed to making Jungo work but I often dread having to do even the simplest tasks, knowing what a pain it will be.
Avantages :
Jungo was onboarded before I joined the team, but everyone says starting up with it was a breeze. I love how much information can be added to a client's profile, and how dedicated the Jungo team is to building out lots of APIs to streamline workflows across multiple programs. I have never had an issue with with the database going offline when I'm trying to work.
Inconvénients :
None of the automation functions have ever worked for me: workflows, Reffinity, even Twillio are all dead-ends. I have been speaking to support on and off for months and have seen no resolution. The workflows are incredibly cryptic in their buildouts, and all of the time that could be saved by their functions is wasted in trying to make them work. Reporting is busted and absolutely unusable, and requesting data downloads for offline storage is so much more trouble than it should be. On top of all of that, the client fields are arranged in a way that likely makes sense in a code array but is not intuitive at all to human users, and annoying quirks (like the task confirmation pop-up that obscures the search bar) feel out of sync with actual use cases. Jungo frequently feels like a ship that is sinking under the weight of its information cargo, where I want it to feel like a steam engine that runs faster and smoother every time I feed more fuel-- which is to say, data-- to the fire that keeps it running.
Réponse de l'équipe de Jungo
il y a 5 ans
We appreciate you taking the time to share your experience with Jungo. Thank you for your honest feedback. We are sorry to hear that some of your experience with Jungo has been frustratingplease reach out to our team at help.ijungo.com if we can assist you in any way. If you would like to share any other feedback, please email us at feedback@ijungo.com.
Very powerful, useful, and highly customizable, but complex setup and learning curve
Commentaires : We're staying much better organized, have far fewer dropped balls, and our referral partners get weekly reports on all deals and leads (which forces us to stay organized and updated). It also helps organize marketing.
Avantages :
I like my daily custom reports and weekly Reffinity referral partner reports (which absolutely generate more referrals). Encompass integration is great too. Once set up all functionality is outstanding.
Inconvénients :
The learning curve and getting everything setup is extremely complex. I feel like I'm halfway to being a real web developer now. Instructions for integrations and such are many steps and complex, but support team is helpful.
Réponse de l'équipe de Jungo
il y a 5 ans
Thank you for your kind and honest review. We are so happy to hear that you enjoy our integrations and Reffinity reports! If you would like to share any other feedback, please email us at feedback@ijungo.com.
Jungo makes my job so much easier!
Commentaires : Jungo has helped me maintain business relationships and regular contact with my clients. It saves me the cost of having a personal assistant.
Avantages :
I love the customization options with the software, as well as the automation of loan milestone and loan anniversary tasks.
Inconvénients :
The software can do about ANYTHING, but I have trouble figuring out the Workflows without being afraid of messing something up. User issue!
Réponse de l'équipe de Jungo
il y a 5 ans
We appreciate you taking the time to share your experience with Jungo. We are so glad that Jungo makes your life easier, thank you for your kind and honest review!
