Qui utilise FileWave Endpoint Management ?

La solution Unified Endpoint Management de FileWave, riche en fonctionnalités, est idéale pour les entreprises de taille moyenne, les PME et les districts scolaires qui gèrent des environnements multiplateformes avec un personnel et des budgets limités.

Description de FileWave Endpoint Management

L'approche hybride de FileWave, qui inclut la gestion de client traditionnelle pour Mac et Windows, en plus de la gestion des points de terminaison unifiée moderne (Unified Endpoint Management, UEM), simplifie la gestion des points de terminaison pour aujourd'hui et pour demain. Le logiciel inclut l'inventaire des ressources informatiques, le conditionnement et la distribution de logiciels, la gestion des correctifs, l'imagerie des systèmes d'exploitation et le déploiement pour Mac et Windows. Gérez tous vos appareils, applications et paramètres sur les ordinateurs et les appareils mobiles. FileWave prend en charge Windows, Mac, iOS, Android et Chrome OS.

Informations sur FileWave Endpoint Management

FileWave

https://www.FileWave.com

Fondé en 1992

Prix de FileWave Endpoint Management

FileWave Endpoint Management n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de FileWave Endpoint Management ci-dessous.

Version gratuite

Non

Essai gratuit

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

FileWave Endpoint Management - Fonctionnalités

Logiciels de gestion des appareils mobiles
Gestion de logiciel
Gestion des achats
Gestion des données
Gestion des stocks
Gestion du déploiement
Programmation de synchronisation
Reconnaissance automatique des utilisateurs et appareils
Remote Monitoring & Management
Support réseau sans fil
Gestion de la configuration
Gestion de la maintenance
Gestion des achats
Gestion des audits
Gestion des contrats/licences
Gestion des demandes
Gestion des fournisseurs
Gestion des stocks
Suivi de la conformité
Suivi des coûts
Accès et contrôle à distance
Alertes/Notifications
Analyse de la vulnérabilité
Approbation automatique
Correctifs personnalisés
Déploiement automatique des patchs
Gestion de la conformité
Gestion à l'échelle du réseau
Priorisation des patchs
Scans automatiques
Tableau de bord
Test de patchs

Avis sur FileWave Endpoint Management

Afficher 5 avis sur 28

Note globale
4.5/5
Facilité d'utilisation
4.4/5
Service client
4.5/5
Fonctionnalités
4.5/5
Rapport qualité-prix
4.6/5
Mirko H.
Teamleiter Support Services
Production audiovisuelle, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 16/01/2019

"A new way of our “deployment-thinking”! And still a great choice..."

Commentaires: Our impressions on FileWave: Sureley it is all about technology. But we are only a small team of 5 admins for all our apple clients. So we need a strong partner with an outstanding support. 
This includes various in-house and almost worldwide (even if only sporadically) departments with several demands on software, settings and needs. Before the decision to FileWave, various adjustments were only possible to a limited extent and with considerable effort. It already started with an elaborate process to create, test, re-adapt, and distribute packages to the right places. Without a meaningful booster process in a DMZ this was hardly possible. We can now finally rethink - filesets replace the time-consuming use of packages in almost allplaces. And this in a mostly simple but always complex way to expand. Includes all software, preferences, setting, access permissions and pre-post-whatever scripts. Thus complex installations can be summarized wonderful simply and still be arranged in individually. 
This was one of the outstanding features of Filewave, as it saves us a lot of time and takes our thinking about the distribution of needs of all kinds to a new level. Second: With the booster technology, we now have access to all our employees, no matter where, at what time or in what network. The Internet is all it takes for our IT to act. For changes and updates of security settings and innovations of our production software, this procedure is unremitting and gives us an time advance

Avantages: 
Self-service and kiosk - in the future we will increasingly focus on supporting the end users in their independence. With a well-structured self-service and an IT-supported kiosk, end users should have more control. 
 DEP - the integrated DEP Manager will support us in the introduction of DEP with new and"old" devices and will facilitate the initial inclusion of new hardware in our client management. 
FileVault Key Management - We are already using Institutional Recovery Keys, but want touse the personal key solution in FileWave in the future. 
 License Management - For administrative overviews of compliance reports, we will useFileWave in the future. This gives our administrators a quick overview of the licenserequirements. 
with our external procurement solution including various release processes, license softwareshould be automatically made available to authorized persons in addition to the previousmostly free software. 
 MDM - In addition to the daily challenge of smaller requirements, we will continue to expandthe DEP integration with FileWave and guarantee a smooth integration of the iOS devices. 
 Network - Exchange with other IT colleagues from other companies to get to know manyother possibilities. In many cases the problems are comparable, the solution does not always have to be reinvented.

Inconvénients: I am just worried about the fact, that it took us such a long time for choosing this product.

  • Provenance de l'utilisateur 
  • Publié le 16/01/2019
Michael C.
Computer Resource Specialist
Gestion de l'enseignement, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 22/01/2019

"For what you pay -- Great Software"

Commentaires: There are 2 of us in charge of administering FileWave at our company. One guy is over the Apple side of things and I take care of the Microsoft side of things. Both of us like Filewave though we both are learning new things everyday. The pricing of the program was the last consideration we looked at, but I must say that it was what swayed us to go with Filewave. There are other MDMs out there that are better and more intuitive, but they are all triple the cost. For the price, you can't go wrong with Filewave.

Avantages: The WYSYWIG GUI is easy to navigate and gives you the ability to create custom folder groupings for organizing your devices.
The fact that we can manage PCs, Macs, and iOS devices from one tool gives a price advantage of not having to buy and maintain multiple managements programs.
The "Observe Client" feature is super handy to remote into and control Macs and PCs.
One super feature is the "Magic Fileset" feature that allows you to create filesets using only the changes a program or file makes in a device when installed or transferred. I'm not a great scripter, so this feature helps a lot.
Now, you are able to include scripts that can be activated pre, during, and post flight of a fileset.
The imaging works fairly smoothly if you can figure out what all you can get away with in Windows 10 that won't prevent sys-prepping.
The ability to have boosters to aid the main Filewave server allows you to maintain relatively large architectures.
Their support team is prompt and will go step-by-step with you to resolve issues.
I like how you can set up multiple users and give specific levels of permission to each user.

Inconvénients: It seems a little prejudiced on the side of favoring Apple over Microsoft. I am told this will be changing with the transfer to the new CEO.
There is a whole lot of documentation, but the online versions are not very user friendly. Again...documentation is light on the Windows side and tends to not be properly and thoroughly updated to the current operating systems. For instance, when I look up how to do a certain item on Windows 10, it will show how to to do it on Windows 7 but say that the same process can be done on Windows 8.1 and 10. Well...maybe it can, but you really need to know Windows in order to make the adjustments since they aren't exactly the same in their processes.

Réponse de l'éditeur

envoyé par FileWave le 01/02/2019

We're excited to hear about how you're using FileWave to streamline your work with Filesets and other key functionality. Thank you for your honest review - please keep directly providing us your ongoing feedback so we can consider it when developing future updates.

  • Provenance de l'utilisateur 
  • Publié le 22/01/2019
Heidi S.
Computer Technician
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 24/09/2019

"FileWave Endpoint Management"

Commentaires: FileWave has saved so much time with distributing software, updates and managing our iPads.

Avantages: The software is easy to use, it works quickly. Years ago we had to re-image computers to distribute updates. With FileWave, you just create the file set and update the model, off it goes to all of the client devices. It is a top quality MDM and makes managing iPads a breeze. Another nice feature is device location. Once enrolled a device sends a location. It makes locating lost devices easier.

Inconvénients: Honestly, I can't think of anything at the moment. This product has made life so much easier in our department.

  • Provenance de l'utilisateur 
  • Publié le 24/09/2019
Nick T.
Bishop Bennett Technology Fellow
Gestion de l'enseignement, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    2/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    3/10
  • Provenance de l'utilisateur 
  • Publié le 25/01/2019

"Easy to use, but doesn't always work"

Commentaires: When it works, this saves so much time. But when it does not want to install updates properly, then it can be pretty frustrating.

Avantages: Making filesets is very easy. The process of making a fileset and deploying it to clients is very self-explanatory.

Inconvénients: We have about 30% of clients that randomly stop checking into our FileWave server, and therefore do not get any updates that we push out. It can be frustrating tracking down ~150 devices every time I have an update to push out to make sure that it lands on their devices properly.

Réponse de l'éditeur

envoyé par FileWave le 01/02/2019

We are glad to hear that you find Fileset creation and deployment intuitive, and appreciate your candor on the troubles you are facing. We would be happy to help troubleshoot the client-side issue. Please reach out to us through our support portal at https://www.filewave.com/support/alliance-support. Thank you again for your business, and always feel free to provide direct feedback.

  • Provenance de l'utilisateur 
  • Publié le 25/01/2019
Dan R.
IT Manager
Design graphique, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 18/01/2019

"Hours Saved = Money Saved"

Commentaires: The big issue I was facing was being able to manage all the IT assets as well as being able to setup new machines in a timely manner. Before when I would have to setup a new machine or setup an existing machine, it would take almost 6 man hours because i had to do all the settings manually. Now, All I need to do is take it out of the box, add it to FileWave, designate the machine to a specific group and then FileWave does the rest. It installs all the specific apps and configurations I want. Each machine doesn't have admin access so it's very important that the machines are configured with a standard build across the board. Because of FileWave, I know what each machine has installed on it both hardware and software with a quick glance.

Avantages: It's super easy to use. Software updates and patching is now a breeze compared to before. I use to go to each machine manually and spend easily 2 nights just patching. Now I can do it in one night in less than 5 mins. Having the ability to deploy a patch or software update, set a timer on when to deploy and then get a report after it finished... makes life so much easier when it comes to managing IT assets.

Inconvénients: The tracking features could be a bit better.

  • Provenance de l'utilisateur 
  • Publié le 18/01/2019