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Webex Events (Formerly Socio)

Webex Events (Formerly Socio)

Description de Webex Events (Formerly Socio)

Socio Streaming est conçu pour les événements et non pour les webinaires. Diffusez votre événement en direct de manière transparente sur la plateforme Socio Event : aucune équipe audiovisuelle n'est requise. Augmentez la valeur de production avec des bannières personnalisées, des arrière-plans, des superpositions, des publicités sponsorisées et même des vidéos. Entrez en contact avec votre public en temps réel en affichant des commentaires à l'écran et suscitez des réactions grâce à des boutons CTA (Call To Action) personnalisés.

Socio associe l'inscription, la diffusion en continu, l'engagement, le parrainage et le réseautage pour une expérience événementielle transparente.

Qui utilise Webex Events (Formerly Socio) ?

L'ensemble des organisations, groupes et entreprises qui ont organisé des événements, des conférences et des salons professionnels.

Webex Events (Formerly Socio) Logiciel - 1
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Webex Events (Formerly Socio) ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Webex Events (Formerly Socio)

Webex Events (Formerly Socio)

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VS.
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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Webex Events (Formerly Socio)

Note moyenne

Note globale
4,8
Facilité d'utilisation
4,7
Service client
4,9
Fonctionnalités
4,6
Rapport qualité-prix
4,7

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
85%
4
13%
3
2%
2
0%
Evan
Evan
Event App producer / administrator (É.-U.)
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

A great, easy to set-up and manage events platform"

5,0 l’année dernière

Commentaires : We used Webex Events to improve participant engagement and reduce staff time for a non-profit's annual 24-hour ski marathon. The app enabled us to put a lot of different participant materials in a single, continually updated location (agenda, rules, announcements, hour-by-hour results, etc.) enabling our staff to spend much less time printing and distributing materials and much more time engaging with participants. The athletes loved the app because they could see their results in real time and track how they and their teammates were doing in real time.

Avantages :

We evaluated several different event platforms, and Socios seemed like the easiest to set-up and manage. We first tried to use another platform and that proved too difficult so we pivoted back to Socio (which was more expensive, but worth it in the end.) As a board member of a small, community-based non-profit that produces an annual 24-hour skiing event, we wanted an application to improve participant engagement and reduce work for staff. The results we got in our first year with the Socio / Webex events app were phenomenal.Over half of our 600 athletes used the app over the two days of our 24-hour ski marathon, totaling over 23,000 minutes of usage! The built-in features of the app around Agenda, Announcements, and Participant networking were easy to set up and delivered a lot of value in reducing work on our staff.Even more impressive was how easy it was for us to seamlessly integrate with additional content to deliver a highly-tailored experience to our attendees -- the Web link feature is extremely valuable (especially the ability to pass External ID to a URL), and our athletes were able to continually see their progress in a custom "achievements" web page we built (~2300 clicks from ~280 users), as well as pull up the individual and team rankings in real-time from our race-timing vendor (another 6600 clicks cross 280 users). Additionally, our ability to embed documents and text content made the Event App a one-stop place for rules, instructions and other key details

Inconvénients :

There are some small downsides, especially for folks on a tight budget. These include extra costs for API access, branded apps (in IOS / Android store), etc. Also, once you set up an external ID for a participant it's difficult to change

Réponse de l'équipe de Cisco

il y a 5 mois

Evan, ee appreciate your positive review! It's fantastic to hear that Socio was the easiest to set up and manage among the event platforms you evaluated. The phenomenal results, with over half of your 600 athletes using the app during the 24-hour ski marathon, are impressive. It's great to hear about the seamless integration of additional content and use of the dynamic Web link feature . We agree that this feature opens so many possibilities to bring external content seamless into your Event App and deliver a unique, seamless experience for attendees. We appreciate your feedback on the additional costs for API access and branded apps. We continue to strive toward delivering the most comprehensive event experience and providing everything you need in an all-in-one solution. We appreciate you putting your trust in Webex Events and look forward to continuing to deliver a excellent experience for your staff and your athletes!

Laura
Deputy Director (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Webex Events (formerly Socio) was a valuable tool for our symposium last month!

5,0 il y a 7 mois

Commentaires : Webex Events (formerly Socio) was a life saver for our small business in offering the hybrid symposium last month!

Avantages :

Webex Events (formerly Socio) was well received by our attendees, staff, exhibitors, and sponsors. We hosted our Symposium in September, and the event was hybrid. The Webex Events (formerly Socio) app was instrumental in keeping everyone organized. we liked that our sponsors and exhibitors could reach the virtual crowd just as easily as the in-person crowd. Building the app to our specifications was so simple and the help desk was quick to respond with any questions we had. The entire team at Webex Events (formerly Socio) was great to work with! Implementing the app was effortless. Our team was able to customize the app to our color scheme and highlight features of our event. The scheduling function made it straightforward for our attendees to join their session, see the upcoming speakers and overall plan their day based on who they wanted to see speak. The app was used by all involved for two consecutive days. Integrating the Webex Events (formerly Socio) app into our event to keep everyone organized was effortless. We really liked the ticket purchasing feature, this made selling tickets for both in-person and virtual attendees painless. The reporting tool was helpful at the end, we were able to see who and how many people attended each event. The reporting tool and metrics that are available in the end make planning your next event so easy. We also streamed 4 consecutive speakers every and the app records each of those sessions automatically.

Inconvénients :

The least helpful aspect of the Webex Events (formerly Socio) app was the training tool on streaming the sessions. The tool is only set up to train you to stream one session at a time. We spent two days training only to find out the day of our event that streaming 4 consecutive sessions was nothing like streaming just one session. It made the morning of day one of our event stressful. We suggest modifying the training for those that make more than one consecutive session so that you can train on streaming at least 2 sessions at a time.

Réponse de l'équipe de Cisco

il y a 5 mois

Thank you for sharing your experience with Webex Events! We're delighted to hear that our platform was well received by attendees, staff, exhibitors, and sponsors during your symposium. We appreciate your feedback on the ease of customization, particularly in aligning the app with your color scheme and highlighting key event features. It's fantastic that the scheduling function made it straightforward for attendees to plan their day and join sessions seamlessly. We're pleased to have been part of your successful event, and we're glad the ticket purchasing feature and reporting tools contributed to its smooth execution. Knowing who attended each event and having access to metrics for planning future events is a significant advantage. We appreciate your feedback on our training content, and we apologize for any stress caused on the morning of day one. We'll certainly consider your suggestion to modify the training to share best practices when streaming multiple simultaneous sessions.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services juridiques, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Use a better provider than WebEx

2,0 l’année dernière

Commentaires : We signed up at the start of the pandemic, when all videoconferencing providers were looking for ways to handle the effects of the pandemic, but my company is currently switching away from WebEx, we all complain about it regularly. The main reason we chose WebEx was the fact that attendees were not required to download software, but based on how the usability is, that's not a big deal for us anymore, plus a lot of people now have Zoom or Teams downloaded. It took a lot of use getting use to WebEx, it wasn't very intuitive. The support has been lackluster when we've encountered issues.

Avantages :

The video quality was okay. The fact that downloading a program is not required for attendees.

Inconvénients :

User functionality/ease of use, scheduling and calendar events, the website, support, how hosting the events is handled with user accounts.

Aiden
Marketing Executive (R.-U.)
Événementiel, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

The All-in-One Event Management Software

5,0 il y a 8 mois

Commentaires : Webex has revolutionised our business. Streamlined many processes that were long and unnecessary, saving us time and man power.

Avantages :

From start to finish event management on Webex is simple and easy to use. From creating the event and the registration platform all the way to attendee management and the mobile application it is the all-in-one software that literally anyone could use. The customisability on registration and the event app has allowed for us to collect data at events like never before. The support desk are superb and respond to any questions in under 15 minutes allowing you to continue on with what you were working on in no time. We constantly receive compliments on our mobile application when compared to larger competitors mobile apps.

Inconvénients :

The only things missing are some CRM API integrations and event websites. Other than that it is great.

Réponse de l'équipe de Cisco

il y a 5 mois

Aidan, thank you for sharing your positive experience with Webex Events! We're thrilled to hear that our platform simplified processes and revolutionized your business. The ease of use, customization options, and quick support response are aspects we are proud to offer. We also appreciate your suggestions for CRM API integrations and event websites. Expanding our API integration capabilities is a priority on our product roadmap for early 2024 so we look forward to improving your experience and hearing your feedback in that area. Thank you for choosing Webex Events!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Originally a Conference App, and now a full Virtual Conference Platform

5,0 il y a 3 ans

Commentaires : We first used Socio as a conference app at our conference in 2019, after selecting it from a list of 20+ options we'd tested. Our attendees loved it, and while there were some hiccups on site with managing customer service and notifications not always being real time, we were overall very impressed. For our 2020 conference we again looked at dozens of competing conference apps, but in the end Socio remained the best fit for our specific needs. Due to Covid we ended up having to cancel our 2020 conference, and Socio was gracious enough to credit our purchase for use at our 2021 conference. As the pandemic went on though, we made the decision to switch our 2021 conference to a virtual conference, so started the process of reviewing virtual conference platforms. After looking at dozens of these, we finally came back to Socio and demoed their version. We were very impressed with the production quality they offered for our sessions and keynotes, and the networking opportunities they'd built into their platform. Only one other conference platform was close to their level, but Socio was a better fit for us all around so we are moving forward with them for our conference next March.

Avantages :

The software had all the features we were looking for, and implemented in a way that was easy for admins and users alike to use. Socio is also always improving their platform and adding, new useful features. I'm also really impressed with how well they were able to transition from a conference app to a full virtual conference platform, especially their implementation of the live video sessions and the networking opportunities.

Inconvénients :

The sponsor and exhibitor listings could be better. The logos are small and only allow square formatting, and the listings are functional, but nothing fancy compared to what I've seen in other conference apps and virtual conference platforms. I was also disappointed that they don't support live captioning for their new conference video solution.