CipherHealth

CipherHealth

par CipherHealth

Qui utilise CipherHealth ?

CipherHealth is the proven healthcare technology partner for organizations across the continuum of care, including hospitals, physician groups, home health agencies, and managed care organizations.

Description de CipherHealth

The Patient Engagement Company. Ranked as the 2019 KLAS Double Category Leader for Patient Outreach and Digital Rounding, CipherHealth is a proven healthcare technology partner committed to enhancing communication and care team coordination throughout the patient journey. CipherHealth's suite of integrated patient engagement solutions empowers
healthcare providers to deliver better patient outcomes and experiences across the care continuum.

Informations sur CipherHealth

CipherHealth

https://cipherhealth.com/

Prix de CipherHealth

CipherHealth n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

Prix

Contact CipherHealth for pricing details.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Avis sur CipherHealth

Afficher 3 avis sur 3

Note globale
5/5
Facilité d'utilisation
5/5
Service client
4,7/5
Fonctionnalités
5/5
Rapport qualité-prix
5/5
Elizabeth D.
Project Manager, Quality Improvement
Hôpitaux et soins de santé, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 17/06/2020

"Patient Outreach Post Discharge Calls & Patient Rounding Platform"

Commentaires: Overall, I consider myself to be a legacy user. Our Hospital was one of the early clients for a very small start up company. We have been a CipherHealth partner through great growth. CipherHealth continues to be energetic, smart and find fresh, thoughtful innovations to support the healthcare industry.

Avantages: The software was uneventful and quick to install, simple for new user training, and continues to smoothly integrate into our daily work. The product is quite flexible which enables the applications to accommodate our many diverse system needs. What I like most is that it is reliable. As manager of our installation, I am comfortable that our applications will be available and working properly. If we require new or modifications to our existing rounding scripts or voice/call adjustments the process is rapid. We have come to rely on CipherHealth products to improve our inpatient experience, reduce preventable Hospital readmissions and assist our patients with healthcare services and ongoing care in the community.

Inconvénients: Personally, while not an enormous issue, my least favorite part of the software is the ad hoc reporting feature Insight which it is difficult for users to navigate unless they are very familiar with the greater product.

  • Provenance de l'utilisateur 
  • Publié le 17/06/2020
Angela B.
Patient Experience Director
Hôpitaux et soins de santé, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 16/06/2020

"Very good product!"

Commentaires: Discharge phone calls

Avantages: Cipher has worked very well for my healthcare system. It is great for our patients and very user-friendly for the patients and the nurse who does the return calls.

Inconvénients: I can't think of anything I don't like about the product.

  • Provenance de l'utilisateur 
  • Publié le 16/06/2020
Gerri S.
Patient Exp Data Analytics Supervisor
Hôpitaux et soins de santé, 5 001-10 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 16/06/2020

"Oustanding Partnership"

Commentaires: The Cipher team has been an amazing partnership. From the initial sales and pilot process, implementation and now continued support. We wanted to streamline our leader rounding process to give time back to our leaders which we've achieved.

Avantages: Application is very user friendly which made implementation to the frontline leaders easy. Anyone that knows how to use a smartphone can use Cipher. Once familiar with the reporting, we were easily able to identify gaps in our compliance in real time.

Inconvénients: Pulling reports using Evolve isn't as user friendly as the application itself but the team is always open to suggestions to improve.

  • Provenance de l'utilisateur 
  • Publié le 16/06/2020