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ELO ECM Suite
Description de ELO ECM Suite
ELO ECM Suite est une plateforme de gestion des contenus d'entreprise qui numérise facilement le lieu de travail avec des fonctionnalités de gestion de contenu, de contrats, de documents, d'e-mails, de facturation, de flux de travail avancés, d'analyse et de recherche. Le cryptage avancé garantit la sécurité des données. La mobilité intégrée et une architecture multiclient permettent d'accéder aux informations à tout moment et en tout lieu, sur n'importe quel appareil.
Qui utilise ELO ECM Suite ?
ELO ECM Suite rationalise les opérations pour un large éventail de secteurs tels que la finance, la santé, les services publics et la fabrication en répondant aux besoins de gestion de l'information des organisations de toutes tailles.
ELO ECM Suite ne vous convainc pas tout à fait ?
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ELO ECM Suite
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Note moyenne
Avis classés par taille de l'entreprise (nombre d'employés)
- <50
- 51-200
- 201-1 000
- >1 001
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Alternatives envisagées précédemment :
Powerful content management and workflow software
Commentaires : It's a tool you don't know you need until you use it. My company has shared drives, SharePoint, Teams, and of course e-mail so content (multiple versions too - sound familiar?) is all over the place. As a content management professional, I've advocated to management that the official "system of record" for ANY documents needs to be in ELO so we can all work smarter.
Avantages :
Several things really stand out with ELO. First, when you put content in ELO - documents, email, invoices, or whatever - you can find it later. Search is great (it uses Elasticsearch under the hood). Second, it's great for archiving. You can set up a filing plan, easily build a workflow and whatever needs archiving based on retention schedules, policies, etc., is done automatically. Finally, it integrates with our ERP system, which is nice because I can see 'just enough' customer information - like, did they pay an invoice - without having to get someone to look it up (I'm not in the accounting department), which can be a pain since I work remotely.
Inconvénients :
Although it integrates with Microsoft Office nicely, you can't really edit documents in "real time" with other team members like you can in Microsoft Teams. That said, there is a feature called the 'feed' that is basically a chat window where other team members can add comments in real time when a document is being edited.
ELO
Commentaires : Very satisfied. We integrated ELO with Quickbooks and it made a huge difference in how we managed customers and maintenance contracts. Basically we add customers to ELO, add product and maintenance documents to the customer, and then they’re synced up with Quickbooks for billing. We get a whole picture of what’s coming up like scheduled maintenance, work we did in past, what products they have, have they paid, etc.
Avantages :
Instead of techs calling in and asking us to email them customer info, service contracts, parts, schematics or whatever, they can now look it up on the road really easily. Service techs can get to any customer or product we service at a customer site since ELO works in a browser and there’s a mobile app. It’s really easy to find stuff.
Inconvénients :
We use ELO to store inventory and customer documents since Quickbooks isn’t really good at that. I’m sure we could store other kinds of documents in ELO but we haven’t done it yet.
Réponse de l'équipe de ELO Digital Office
il y a 4 ans
Happy ELO users like you make our day. Thank you, Brian.
Document management system that works
Commentaires :
We switched to this DMS from IBM Cognos and it was a big leap forward.
It looks like the program has been created with the user at the center and that's very good. The interface is quite user friendly and the workflows are straight forward.
The lack of a training program is a big minus cause you must rely on external partner to implement the system. Even an administrators trainign is missing. This is my biggest complain.
The solution is not cheap and require memory and CPU resources to be effective.
Avantages :
Simple, beautiful, ergonomic interface Full OCR indexing of every document Fast internal search engine Solid solution
Inconvénients :
Not organized training program and certifications available for customers. Resource intensive Not cheap
