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Description de AppFollow

AppFollow propose une approche holistique de la gestion des applications qui permet de débloquer de nouvelles opportunités commerciales et offre aux équipes de marketing et de support des outils viables pour obtenir des informations et stimuler l'engagement client. Couvrant tous les domaines clés, tels que la surveillance des performances des données en temps réel, le suivi des concurrents et des références ainsi que l'optimisation des mots-clés, ce logiciel fournit une gestion des avis, permet l'intégration de services d'assistance et améliore le travail d'équipe.

Qui utilise AppFollow ?

Petites, moyennes et grandes entreprises de jeux et d'applications mobiles, des entreprises mobiles aux plus traditionnelles qui découvrent seulement leur parcours mobile.

AppFollow Logiciel - 1
AppFollow Logiciel - 2
AppFollow Logiciel - 3
AppFollow Logiciel - 4
AppFollow Logiciel - 5

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AppFollow

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur AppFollow

Note moyenne

Note globale
4,6
Facilité d'utilisation
4,7
Service client
5,0
Fonctionnalités
4,3
Rapport qualité-prix
4,5

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
67%
4
25%
3
8%
Utilisateur vérifié
Utilisateur LinkedIn vérifié
Externalisation/délocalisation, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Highly recommend to track all your apps in one place

5,0 il y a 3 ans

Commentaires : Overall this is really helpful for my business and nothing to regret about this purchase monthly

Avantages :

I love how easy you can find all the information in this platform. Its good for beginners as also for experts.

Inconvénients :

Its expensive and not all the developers can afford to pay it monthly

Sam
Sam
Head of Digital Marketing (É.-U.)
Utilisateur LinkedIn vérifié
Loisirs, voyage et tourisme, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Awesome free tool... Wouldn't pay for it though

4,0 il y a 5 ans

Commentaires : AppFollow is used by our mobile app company evaluating our app store metadata and keyword positions in both the Android and iOS app stores. We also have AppFollow integrated with Slack therefore we are able to get real-time app reviews on our product. Currently, only our marketing department uses AppFollow ASO research and tests. AppFollow for us addresses our all our app store needs from benchmarking against competitors to viewing our rankings in international markets, and integrating with other business apps and sending email detailed reports.

Avantages :

We don't check AppFollow every day. With that said, it's important for us to get daily and weekly reports from AppFollow about our ASO performance. You can easily check which reports you would like, how often, and where to in a matter of seconds. Another key feature to AppFollow is their integrations. Being able to integrate AppFollow with Slack has been extremely helpful. With this integration, we are able to see reviews in real-time and respond to them right from Slack. One of AppFollow's core features is their keyword rankings. With both our Android and iOS app I'm able to view the keyword and position of our app for that keyword. I'm also able to toggle the dates and see the history positioning. Not only is this available for US app stores but global app stores. This is extremely helpful when A/B testing.

Inconvénients :

I'm not sure if this is a feature or not, but it would be extremely helpful to be notified if one of our apps becomes featured in the app store. Essentially an alert to let us know to expect a ton of volume or a heads up not to send out a new build. Even with the paid plans, you don't get many keywords. We were on the Essential plan for a few months but began to realize that we weren't getting that many keywords, only 3x more than the free plan. We decided to look into higher volume keyword tools because of this restriction.

Réponse de l'équipe de AppFollow

il y a 5 ans

Hi Sam, thanks for your feedback, happy to be helpful to your marketing team. 1. We do have alerts when your (or any) app is featured in the App Store. It is sent to your Slack or email one day before it happens. 2. All the plans are customisable, so you can request any number of keywords you'd like to track. If you could drop a message to our support team, they would be happy to show you options. Regards, Olga

Ali
Ali
Project Manager (Turquie)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

One of the friends of the mobile growth teams

3,0 il y a 3 ans

Commentaires : We communicate with users faster with the appfollow reviews feature. We create ready-made messages and send them instantly. We develop features using their insights. Appfollow reviews feature is really cool.

Avantages :

Mobile growth teams know they need to use multiple app intelligence tools. Best tool to use for appfollow review management. It still has areas to improve on for core ASO features. I would like to see it with a more user friendly design.

Inconvénients :

The UI is really tricky. Connecting your app from google play for analytics is not easy.

Anastasia
SMM (Russie)
Relations publiques et communications, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

AppFollow best service to work with ASO

5,0 il y a 9 mois

Avantages :

Hey there, as a mobile app developer, it's super important to stay connected with your users to keep your app growing and improving. That's where AppFollow comes in - it's been a total game-changer for me when it comes to keeping an eye on and responding to app reviews.AppFollow comes with cool ASO (App Store Optimization) tools, which help me work with keywords and check out what my competitors are up to. These tools have seriously boosted my apps' performance and made them stand out in the crowded app world.AppFollow makes it really easy to keep track of what people are saying about your app. The app's interface is super user-friendly, and it's made checking out customer feedback a breeze. It's like getting a sneak peek into what users really think about my apps.All in all, AppFollow has become my go-to tool for managing reviews and fine-tuning my apps to make them even better. If you're a fellow app developer, I totally recommend giving it a shot - it's been a game-changer for me!

Inconvénients :

A little demo version, but otherwise stable work

Catherine
Senior Product Manager (Russie)
Musique, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Saves my time and nerves

5,0 il y a 5 ans

Commentaires : I use AppFollow everyday, as well as my team. Both tech and support teams are satisfied, and it's quite easy to share apps' data between them to see the whole picture. I look forward to seeing what new features they will add.

Avantages :

As a product manager, I strive to increase my apps' visibility across app stores. AppFollow gives me all apps' data and reports right on my email, and that's is such a time saver, when you have 4 apps. Last year we got to use Zendesk Reply to Reviews app for our support team, so that we can cover more user feedback from the stores. And I can see how our apps' rating grows.

Inconvénients :

I wish there would be more features for Zendesk app. They've recently added auto-tags, so I really hope we will now cover even more user reviews.

Réponse de l'équipe de AppFollow

il y a 5 ans

Thank you, Catherine, for your review!