Cliniko
Description de Cliniko
Cliniko est une application complète de gestion de cabinet utilisée par des milliers de professionnels de la santé dans plus de 95 pays à travers le monde. Gérez les horaires, les notes de traitement, les factures, les paiements et bien plus encore. La solution fonctionne très bien pour les praticiens indépendants, les grandes équipes et tout ce qui se trouve entre les deux. Appréciée par les physiothérapeutes, les podologues, les thérapeutes, les chiropracteurs, les massothérapeutes, etc.
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Qui utilise Cliniko ?
Professionnels paramédicaux. Ostéopathes, massothérapeutes, chiropracteurs, physiothérapeutes, physiologistes du sport, médecine vétérinaire et plus encore.
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Cliniko
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Avis sur Cliniko
Sylvie
Best Software for Managing your Clinic
Commentaires : I truly love this software manager, I can easily see at what location each staff are working in and have access to so much. The reminders are great, the appointment scheduler is easy to use. Very user friendly. Archived patients are still accessible and software has been very reliable. A high recommendation for this one if you are in the market for a clinic management software.
Avantages :
Easy to navigate in, I like the staff dashboard - great way for staff to stay in touch (a question or even wishing someone a happy birthday) it creates decent reports for my marketing in regards to referral sources
Inconvénients :
I wish there was more in depth reporting options or trends notifyer
Stuart
Alternatives envisagées :
Great Company. Great Customer Service. Great Product
Commentaires : I loved Cliniko when we first adopted it and I love Cliniko even more now. The simplicity of operation and the ethos of the company leave their competitors behind. In the last 6 months they’ve brought lots of new and really useful features to the system at no extra cost. Our team members are happy, our patients are happy and I’m happy.
Avantages :
Cliniko is very easy to set up and use. I didn’t realise just how easy until I tried a couple of their competitors. I’d been unhappy about one main issue regarding time slots. This led me to look at alternatives and I realised I had to stick with Cliniko. The system is so simple to use in comparison to other systems (a couple of the others made my head spin). One can install Cliniko and be using it effectively an hour, or so later. Not only that, but the company ethos is admirable. They’re very clear about they’re pricing, when other companies insist upon lengthy telephone discussions before they’ll let you know a figure. If you have a problem they reply quickly and it feels personal. When Covid-19 reared its head they were really helpful towards our business and they used the time to bring in a number of new features that have taken the platform to another level.
Inconvénients :
We still have a time slot issue, but the company is helping us with it. I’ve realised that compared to the multiple issues I found with comparable systems, this is not such a big deal.
Ge
' As of now the issue is resolved ' - the biggest, irresponsible lie
Commentaires : see above
Avantages :
i used to like the online booking but the software has glitches that make it unreliable - an unforgivable point for reliable business
Inconvénients :
emails are sent by the platform and a feedback is given to the user that the email was sentbut it turns out that some are never sent and the use is NOT NOTIFIED .. so one could not really trust this software unless they verify that communications are indeed sent (which is a waited of time)then the team will say 'As of now the issue is resolved' ... but the problem is still going on basically, you can not really trust the software nor the support
Jen
Click and Book!
Commentaires : I am so happy and satisfied with this software. It is very user friendly.
Avantages :
The feature I like most is when booking an appointment of the patients and processing payments. Just few clicks and good to go.
Inconvénients :
There is no downside on this software. All are very useful and easy to use.
Luke
Alternatives envisagées :
Great Software & A Great Company
Commentaires :
9.5/10 for the software
10/10 for the customer service
10/10 for value for money
Avantages :
Cliniko is super easy to use and fast. I've used many other online booking services but Cliniko eclipses them all. The software is bloated like their competition which saves a huge amount of time on the day to day running. Customer service is second to none, with online replies in your inbox within an hr or so.
Inconvénients :
The software isn't fully matured, particularly around group sessions. Though there has been slow progress, I would have hopped it would be further down the road than where it is currently. Other packages do have a lot more flexibility with customising automated emails etc, however with flexibility comes complexity.
