12d Synergy

Commentaires: Been able to go back to any version of a document without the need to resort to troubling an external IT consultant is a great advantage. Having 12d Model projects managed with 12d Synergy really simplifies things too.

Avantages: The simplicity of the interface, yet the features underneath the hood.

Inconvénients: There nothing to really dislike about the software. If something breaks or is not there, the developer is happy to consider the feature or fix the issue.

Commentaires: It has exceeded my expectations - cant see us working without it now. The support is good and fast and the support crew are friendly and knowledgeable.

Avantages: Easy filing of emails. They automatically go into the project.
Easy check in and check out of documents. Clear to see who has a file checked out.
All documents in one place. Great search facility.
Integrates well with the office back up and because files sit on the server as well as on the client computer there are duplicates that can serve as back up in many cases if needed (that's saved our bacon once!).

Inconvénients: Cant create a new word/excel document and have it save direct into Synergy. You need to save it on your computer first and transfer it into Synergy. There have been a few set up issued, but they have all been resolved well.

Commentaires: Making the switch from your typical windows explorer to Synergy wasn't without it's teething problems, and there are still some features I'm sure we're not using to their full potential. There is a lot of setup involved, but the more you put in, the more you get out of it, and it's already streamlining a lot of our processes and saving us time in the long run.

Avantages: Brilliant for keeping track of work flow and data sharing.
If something doesn't work the way you want it to, or you think there's a feature that should be included, ask and you shall receive has been our experience.
Customer service is amazing. Interface, especially in the latest version, is user friendly.
Saves a lot of time once set up properly.

Inconvénients: Can be a little glitchy, but granted, that can also do with the server/cpus running it.
The back end/setup side of things can be quite tedious.

Commentaires: Version control of files and 12d projects over three separate offices has been improved dramatically. We will utilise further features as we get use to the software over time.

Avantages: I find that being able to customise the software to your own specific needs is great. We are fairly new users of 12d Synergy however we have found a lot of improvement in file management, particularly with being able to roll back to a previous version. I also like the mapping feature in V4, and hope that this evolves with the software.

Inconvénients: I personally find some of the menus very tedious and clunky. I have found the amount of bugs in certain versions frustrating, we are always having to update the software. Even then, the updates almost never go straight forward. One personal thing I hate is that 12d Synergy always opens on the same screen/location and it doesn't set to the screen I close it on. Having to download another program just to force it to open where I want it to is frustrating. Other simple things like having to click on column headers to order the files all the time, there should be a default for this for each user.

Commentaires: I've had a positive experience with 12d Synergy and would recommend it to other job and project managers.

Avantages: 12d Synergy provides great document, CAD, version and email management. It results in everything being in the same place and available to all the necessary users. The email management is very useful. Being able to see all emails relating to a project regardless of who sent and received those emails, makes management easier. Version control and file history provides peace of mind that nothing can be deleted.

Inconvénients: The check in and check out features can be slow at times if the projects are large.