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Description de Power Diary

***Maintenant : 50 % de réduction pendant 6 mois***

Power Diary est un logiciel de gestion de cabinet en ligne utilisé par plus de 26 000 praticiens. Celui-ci comprend des fonctionnalités de gestion d'agenda, de rappel de rendez-vous (SMS + e-mail), de modèles de note de traitement, de facturation des clients, de réservation en ligne, de chat bidirectionnel par SMS, etc.

Qui utilise Power Diary ?

Des médecins indépendants aux grands cabinets sur plusieurs sites, notamment des physiothérapeutes, psychologues, orthophonistes, podologues, massothérapeutes, chiropraticiens et autres spécialistes de la santé.

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Power Diary ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Power Diary

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Power Diary

Note moyenne

Note globale
4,6
Facilité d'utilisation
4,5
Service client
4,6
Fonctionnalités
4,4
Rapport qualité-prix
4,4

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
69%
4
28%
3
2%
2
1%
1
1%
Jeanette
Jeanette
President (É.-U.)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Power Diary Is An Amazing Comprehensive EMR

5,0 il y a 2 ans

Commentaires : Power Diary solves multiple problems for me by offering an All-In-One type EMR platform that allows me to document, track my invoices, communicate with clients, manage my schedule, and pay attention to my reports.

Avantages :

Power Diary offers LOTS for features: built-in CRM for email & SMS marketing, appointment reminders, and client correspondence; HIPAA compliant EMR for SOAP notes; customizable templates for SOAP notes and intake/consent forms; the flexibility to create your own SOAP notes and forms; automatic invoices generated when appointments are created; easy scheduling in-person & online through a client portal; capability of clients to pay in advance when they schedule online; Stripe integration with payment processing; reporting for KPIs to understand practice management; ability to create session packages; ability to create 1-on-1 sessions or group classes

Inconvénients :

1-way sync with Google calendar - 2-way sync would be much better so that the calendars could fully communicate

Réponse de l'équipe de Power Diary

il y a 2 ans

Thank you for taking the time to review Power Diary. We're thrilled that you're finding the system to be user-friendly and affordable! Thanks again! -Heather

Vernon
Chiropractor (É.-U.)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Power Diary: Customizable and Affordable, the complete package

5,0 il y a 4 mois

Avantages :

I love that I was able to completely customize my notes to how I practice, and there are many more customizable features that I will continue to integrate to make running and managing my chiropractic practice easier and more efficient. The customer service to get me going quickly and answer questions I have has been outstanding. Power Diary is the complete package, a great practice management product with great customer support and affordable too!

Inconvénients :

I can't really think of any negatives about Power Diary other than maybe that it has so many features that I felt a little overwhelmed to start. But that's to be expected when new to any program. A Power Diary representative was able to help me get going quickly.

Réponse de l'équipe de Power Diary

il y a 4 mois

Hi Vernon, we're absolutely delighted to read your review! It's wonderful to know that our customizable features have been instrumental in enhancing the efficiency and management of your chiropractic practice. Tailoring your experience to fit your unique practice style is something we're very proud of. Your kind words about our customer service team have truly made our day. We strive to ensure that our users receive prompt and helpful support, and we're glad that we could assist you in getting started swiftly. We understand that the breadth of features in Power Diary can initially feel overwhelming. It's a common sentiment when encountering a comprehensive tool like ours. We're pleased to hear that our representative was able to guide you through this process, making it less daunting. Remember, we are always here to help you navigate and make the most out of every feature. Thanks again! - Irina

John
Osteopath (R.-U.)
Médecine douce, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Not too bad, with potential

3,0 il y a 4 ans

Commentaires : Overall it isn't too bad, Notes are quite good. And staff are good.
However, it does remain a very restrictive platform with multiple irritating imperfections. They are keen to listen and let you know they are making changes, but the role out is extremely slow and slightly disappointing following the long wait. They have the potential to be very good if they implemented the changes they say they would do, but sometimes get they feel they are complacent with their product.

Avantages :

Support is good in that staff to try their best to help quickly with the availability they have. Have some good features e.g notes. It can be a cheaper option if you avoid using SMS. (This is where they make up the difference.)

Inconvénients :

They take a very long time to implement changes, yet they can implement changes fast if need to such as adding telehealth during COVID 19 in a week (if they didn't they would have lost business). They discussed intake forms since I started a year ago (and has been a popular demand by many users) and still just talk of it happening, yet keep you hooked by saying coming in a few months. They make their money on SMS so be careful , never known SMS to be so expensive. They recently did a user interface facelift with new features. It is still quite dated compared to competitors and you're restricted to what you can do. They could do with a graphics designer or ergonomic designer on their team.

Réponse de l'équipe de Power Diary

il y a 4 ans

Thanks John. The Online Forms have taken longer than initially anticipated, but I can assure you it has nothing to do with complacency - in fact quite the opposite. Our online forms are built on our Client Portal platform. During dev we identified there were some emerging limitations with the technology we had been using for the Client Portal. We decided that instead of building another feature on top of it, we should instead rebuild the Client Portal first using more flexibility technology, and then build the Online Forms using that. It's a 'get the foundations right first' type decision. Whilst not glamorous, this approach has ongoing, long-term benefits for all our users. The Client Portal has now been rebuilt and released, and the Online Forms function is in final stages of pre-Beta testing. Re SMS: these are middle-range for pricing. We use an enterprise-grade gateway that is very reliable. There are some cheaper, less reliable providers but we will never use them.

karin
Psychotherapist (R.-U.)
Psychologie, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great system if your a single business owner wanting a comprehensive system

5,0 il y a 3 mois

Commentaires : Generally a very good system, wish the telehealth plus was included in the price so i could share files with clients but I don't mind it. Once you get used to it, its a great system to have and is worth the investment in time and money- I couldn't have run my business for so long by myself without it.

Avantages :

Integrates booking, payments, calendars, admin & video calls. Everything I need in one system, with additional functions if I expand. I have so much time back. Payments are managed and trackable Client bookings can be cancelled Automation & templates saves a lot of time Flexibility in how you set up system and tailor it to your business One advantage this has over competitors for me is that I can set it up to take payments In advance on a monthly basis and link it to appointments. No more payment in arrears!

Inconvénients :

The fact that migrating wasnt as integrative, spent a lot of time adding things manually. Hard to sync three way diary, currently only one way. Unable to use bulk send emails without a template, emails I send via this are unique everytime.

Réponse de l'équipe de Power Diary

il y a 3 mois

Hi Karin, thank you so much for sharing your detailed experience with Power Diary! We're thrilled to hear that our all-in-one system is making a significant difference in managing your business more efficiently. We understand that migrating systems can be a challenging process, and we appreciate your patience and effort in setting things up. Your feedback about the diary sync and email templates is incredibly valuable. We’re constantly working to enhance our features, and insights like yours are crucial for this. Regarding the Telehealth Plus+ feature, we take note of your thoughts on its pricing and inclusivity. Our aim is always to offer a comprehensive service that meets the diverse needs of our users. We're so pleased that Power Diary has been instrumental in running your business and that it stood out to you among alternatives. Your success is our priority, and we’re here to support you in every step of your journey. Thanks again, Irina

Simone
CSM (Australie)
Psychologie, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Review

4,0 il y a 5 ans

Commentaires : Overall Power Diary is meeting the needs of our business however we have had to make a large number of changes to our processes and way of working with our clients to accommodate Power Diary. There are a number of functionalities that we would like to see.

Avantages :

- Visually appealing - Ability to produce multiple reports - Simple and easy to use calendar and client set up - Client online booking portal - Medicare processing - Data consistancy

Inconvénients :

- Limited functions available on the calendar - cannot view single day of the week for multiple weeks - Unable to limit who access notes and profile information - anyone with can access client notes and view client profiles regardless if the client is allocated to them or not - Unable to create an overall number of sessions used in a session pack per year - this is still tracked manually