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Demodesk
Description de Demodesk
Demodesk est une solution de partage d'écran et de vidéoconférence entièrement basée sur le web pour les équipes de ventes et de support. Aucune extension ni aucun téléchargement requis. Lancez une réunion à partir de votre navigateur et partagez simplement le lien. Les participants peuvent rejoindre votre réunion en utilisant n'importe quel navigateur et appareil. Solution de navigation et d'édition collaboratives instantanées, sans décalage et avec plusieurs curseurs en simultané.
Demodesk est optimisée pour les démos logicielles, les démos de vente ainsi que l'intégration et l'assistance à distance. La solution est fournie avec un système de planification de réunion automatisé, des modèles de présentation prédéfinis, un calendrier et une intégration CRM (Customer Relationship Management).
Qui utilise Demodesk ?
Elle permet aux entreprises SaaS et en ligne de configurer un affichage virtuel 100 % web auquel tout le monde peut accéder via un simple lien. Aucun téléchargement. Compatible avec tous les navigateurs et appareils. Partage de contrôle instantané.
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Demodesk
Avis sur Demodesk
Next-gen Demo App
Avantages :
What I like most about Demodesk is the ability to have all meeting attendees work on the same screen without downloading anything. For us, it really increased potential customer's engagement/sense of participation, because now they can play with the software themselves instead of us showing them how it works, and they can try with a real use case instead of mock data we made.
Inconvénients :
The user interface could use some improvements especially in settings, but you can figure out how the core product (meeting page) works by yourself.
Réponse de l'équipe de Demodesk
il y a 4 ans
Hi Landice, Thank you for sharing your thoughts about the product. Happy to hear that Demodesk helped you host more engaging meetings.
Alternatives envisagées précédemment :
Makes software demos a lot easier and interactive
Avantages :
- No downloads or lags in the software - Clean interface - Ability to record sessions - Interactive screen-sharing
Inconvénients :
- no chat functionality - no intercom integration
Réponse de l'équipe de Demodesk
il y a 4 ans
Hi Marco, Chat functionality is now available for all participants. And the Intercom integration is on our roadmap. Thank you for sharing your opinion. We appreciate that.
Alternatives envisagées précédemment :
Weak compared to competition, too expensive for little value
Commentaires :
Poor product that did not develop well over time
Additionally bad business practices making it hard to leave
Would not recommend
Avantages :
Initially, we thought the software will help us streamline our pitches. This is really the only reason why we considered it
Inconvénients :
The online video platform is buggy at best and unusable at its worst. About 40% of meeting are shifted off the platform after the meeting started as somebody could not connect, use video or audio. The initial UX of the admin interface is hard to use and now with the update little improved, besides not finding anything anymore after literally every page and navigation changed. As we liked some ideas, we stayed on and hoped the development improved the product. The mobile experience is insufficient. After deciding that this is not a good option for us in the future, we tried to cancel. This is not possible online and interaction with support is required. That is uncommon for a simple SaaS tool and a pain for customers.
great customer success
Avantages :
as soon, as I face any challenge somebody will be there to help me.
Inconvénients :
the "power-point" feature I don't get it.
A tool focussed on customer interaction
Avantages :
- Quite a difference (in a positive way) coming from pure screensharing tools: This is really focussed on customer interaction - Integrations with Salesforce and Hubspot - Automation of scheduling
Inconvénients :
- Setup took longer than expected for us - Not a cheap tool, investment should be considered if you have a sales team of 20