Hotel Effectiveness

Hotel Effectiveness

par Hotel Effectiveness Solutions

Qui utilise Hotel Effectiveness ?

Hotel Effectiveness serves hotel owners, operators, management companies and investors for properties in the USA and Canada. Our branded, independent, resorts and boutique hotels reduce labor costs.

Description de Hotel Effectiveness

Hotel labor costs are increasing at a rate that is 5X higher than revenues, and profit margins are shrinking as a result. Hotel Effectiveness REDUCES labor costs by 5% to 15% by aligning staffing plans and schedules perfectly to business needs. With perfect labor costs, hotel owners and managers can eliminate the excess costs created by overstaffing, overtime, and overuse of contract labor. Our award-winning labor management system integrates with time & attendance, payroll, BI and PMS.

Informations sur Hotel Effectiveness

Hotel Effectiveness Solutions

http://hoteleffectiveness.com/

Fondé en 2008

Prix de Hotel Effectiveness

Hotel Effectiveness n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de Hotel Effectiveness est disponible à partir de 99,00 $US/mois.

À partir de

99,00 $US/mois

Prix

Per employee, per month. 15 employees included with base price.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Hotel Effectiveness - Fonctionnalités

Logiciels de gestion des absences
Calcul des heures supplémentaires
Gestion des calendriers
Planification du personnel
Portail libre-service
Rapports et analyses
Suivi FMLA
Suivi du temps
Budgétisation et prévision
Gestion des sous-traitants
Gestion du cycle de vie des employés
Gestion du recrutement
Gestion du temps et des absences
Main-d'œuvre variable
Mesure des performances
Planification du personnel
Prévision du travail
Suivi des compétences
Accès mobile
Changement d'équipe
Distribution planifiée
Gestion de la paie
Gestion des ressources
Messagerie
Planification automatisée
Rapports et analyses
Suivi du temps en ligne
Accès mobile
Carte perforée
Carte perforée en ligne
Gestion de la paie
Gestion des feuilles de temps
Messagerie
Rapports et analyses
Reconnaissance biométrique
Suivi des congés maladie
Suivi des postes de travail
Suivi des salariés
Suivi des vacances/congés

Avis sur Hotel Effectiveness

Afficher 5 avis sur 143

Note globale
4,8/5
Facilité d'utilisation
4,8/5
Service client
4,7/5
Fonctionnalités
4,7/5
Rapport qualité-prix
4,8/5
Rachael B.
Regional Director of Operations
Hôtellerie, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 06/05/2019

"Integration and Ease of Use"

Commentaires: Hotel Effectiveness should be called Hotel Efficiency as the information we input from the Night Audit Entry to the Scheduler, to the Gameday to the 5 minute Daily Labor Check In keep our managers from manually calculating minutes and allows them time to do other tasks. Companies who are not using this software are really missing the boat and causing unnecessary work in a world where CPOR rules the day. We have this software integrated with our proprietary back office software and it is amazing to see everything in one place, for someone like me who is over 11 properties. We have recommended this to other hotel ownership groups and will continue to do so.

Avantages: Hotel Effectiveness is able to integrate with a variety of software; this has allowed my company to seamlessly view labor without having to log in to a time clock server and run reports. We are able to train our team members from Night Audit to General Managers in one day on how to navigate the system. Labor monitoring a simple RED/GREEN System (truly does not get any easier than that). The training provided on-line is an added benefit to those who may want to get to know the system further. We use the entire suite and have had no issues when we onboard new properties/ team members to our company.

Inconvénients: If I had to pick one item it's the salaried team members (who clock in and out) auto flow against the labor plans. We called support and were shown a work around.

Réponse de l'éditeur

envoyé par Hotel Effectiveness Solutions le 09/05/2019

We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better.

  • Provenance de l'utilisateur 
  • Publié le 06/05/2019
Josh H.
Bench General Manager
Hôtellerie, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 12/11/2019

"Hotel Effectiveness"

Commentaires: I love Hotel Effectiveness. I have been using it for years with two different hotel management companies. It is a high quality tool for our hotels.

Avantages: Hotel Effectiveness is a great labor tracking tool. It makes daily review of hotel labor quick and easy. I love the myriad reports you can generate to break down the labor numbers.

Inconvénients: I wish there was more functionality for myhotelteam.com. They should be able to switch shifts and more on the site. It should have its own app too.

Réponse de l'éditeur

envoyé par Hotel Effectiveness Solutions le 14/11/2019

Thank you for the review! Good news for you - the MyHotetTeam mobile app is going to be live in the App Stores (iOS and Android) in a few days! It includes some enhanced functionality, and over the next several months we will be implementing a number of major improvements to the service. We look forward to sustaining your happiness with our services and to working with your hotels!

  • Provenance de l'utilisateur 
  • Publié le 12/11/2019
Lorenzo R.
housekeeping manager
Hôtellerie, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    2/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    2/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    3/10
  • Provenance de l'utilisateur 
  • Publié le 10/05/2019

"not intended for stay over properties "

Commentaires: I never liked due the property lay outs and occupancy neither the fact of extended stay properties and the fact of no getting reports easy to read for a supervisor as far as the ones for Hilton.
I have worked on 2 different properties and honestly never used since it never worked out for my properties.

Avantages: easy to upload and saving time
I don't really have much that I could like

Inconvénients: I don't like that is hard to give the same amount of rooms even when I have done all the things possible to do so,
A property like this is hard to have someone do 11 check outs plus stay overs
or having someone do 30 + stay overs due the amount of people per room and long stay guest
I believe the system set up would work great for a non extended stay properties

Réponse de l'éditeur

envoyé par Hotel Effectiveness Solutions le 14/05/2019

Dear Mr. Ramirez,
We serve over 400 extended stay hotels today and are definitely able to support your needs. Please reach out to our support team so we can review your configuration and set up your property so that you have the controls you are seeking. Thank you for the feedback and for being our customer.

  • Provenance de l'utilisateur 
  • Publié le 10/05/2019
Shirley R.
Area Director of Human Resources
Hôtellerie, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 10/09/2019

"Excellent overall time keeping system!"

Commentaires: Labor usage and management; better tool to review overtime/approaching overtime; scheduling functionality and time keeping are very user friendly and intuitive.

Avantages: What I like most about Hotel Effectiveness is the ease of use; user friendly, reporting and scheduling capabilities are very useful and efficient.

Inconvénients: There really are not any cons for me when using this software. If I have to mention something, it would be that when you do need to speak with someone from customer support, you need to email them versus having the ability to reach a live person directly; which can create some lag time. However, the service provided is excellent.

Réponse de l'éditeur

envoyé par Hotel Effectiveness Solutions le 03/10/2019

We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better.

  • Provenance de l'utilisateur 
  • Publié le 10/09/2019
Timothy C.
Hotel Manager
Hôtellerie, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 07/11/2019

"All-around strong product, saves management time"

Commentaires: The main benefit for Hotel Effectiveness has been increased control over labor costs. This product, for at least 80% of users (with 50+ employees), would probably pay for itself. When combined with a production schedule, we are able to see which employees are falling short of expectations, meeting expectations, or exceeding expectations, with hard data.

Avantages: Ease of use - simply go to the website and check employee hours, potential for overtime, and missed "punches". Particularly for the housekeeping department, days won't end at an exact time, so being able to monitor in real-time employee hours helps with middle of the week adjustments to maintain high labor efficiencies.

Inconvénients: My only complaint with Hotel Effectiveness would be it's "export" capabilities. A user is required to go through a reports tab, rather than the daily labor check-in, to have a spreadsheet that can then be converted to excel. Lot's of other managers at the resort are either forget how to do this (since it is not frequently done by all department heads), or never learned in the first place.

  • Provenance de l'utilisateur 
  • Publié le 07/11/2019