Eye On Task
par EyeOnTask4.8 / 5 12 avis Écrivez votre avis !
Pour qui ?
EyeOnTask est destiné aux entreprises de services ayant des employés sur le terrain ou des chantiers, comme des réparateurs de climatisation, des plombiers, des électriciens, et toute entreprise avec du personnel sur le terrain.
Notes moyennes12 avis
- Note globale 4.8 / 5
- Facilité d'utilisation 4.8 / 5
- Service client 4.7 / 5
- Fonctionnalités 4.6 / 5
- Rapport qualité-prix 4.9 / 5
Informations sur le produit
- Version gratuite Non
- Essai gratuit Oui
Cloud, SaaS, web
Mobile (iOS natif)
Mobile (Android natif)
Formation en ligne en direct
Service de support permanent (réponse directe)
Support en horaire de bureau
Informations sur l'éditeur
- Fondé en 2010
En savoir plus sur Eye On Task
Si votre entreprise propose des interventions, une grande partie de son succès dépend essentiellement de la qualité de votre personnel mobile. EyeOnTask vous permet de gérer vos clients, vos travaux, votre inventaire et vos factures sur une seule et même plateforme.
Création de devis, conversion des devis en travaux, possibilité de créer plusieurs services au sein d'un seul travail, affectation de plusieurs opérateurs à un même travail, suivi de la localisation en temps réel, formulaires personnalisés, facturation personnalisée, gestion des stocks client et historique des transactions.
Eye On Task - Fonctionnalités
- Accès mobile
- Base de données de contacts
- Gestion des contrats
- Gestion des ordres de travail
- Gestion des stocks
- Recouvrement des paiements sur le terrain
- Signature électronique
- Suivi de l'historique des services
- Suivi du temps en ligne
Avis les plus utiles sur Eye On Task
Publié le 29/06/2019
Very Affordable. Needs alot of work
Commentaires: Thus far it is meeting my needs however I am awaiting new version update release. Customer service isnexceptional and they keep you updated on the issues which you report. Happy with what i am getting thus far minus glitches and minor frustrations.
Avantages: Great user interface for field workers. Immediately notifies fieldworkers of new tasks and records all activity on the task in the history. Custom forms can be added to the job based on the type of work being done. Very thoughtful. Has invoicing, estimates, maps and inventory integrated. Supports tax but no custom reports to generate custom reports for tax submission purposes. Multiple customer locations / project sites supported as well as support for multiple contacts. Upload of on-site images supported however the image resolution is greatly reduced upon upload. Supports a client portal as well.
Inconvénients: Released too early. Inventory does not support cost input for items, just price.Jobs module glitchy and does not allow emailing and pdf download of jobs to send to client. Does not have an option to automatically notify customer or administrator when a new job is created. Only one (very basic) invoice template which is an eye sore when generated. No module for in-house tasks but there is a workaround. Cant add service items to invoice after job is generated however can add inventory items. Dashboard not customizable . Cannot insert cost per field workers.
Publié le 09/11/2019
Commentaires: Makes projects run smoothly and efficiently. Easy to track down finances and Clientele data.
Avantages: Ease of use and it's interface is simple to use
Inconvénients: The only option that is not there and would be helpful is the option to have inside jobs. Tasks that are to be done by management or the inside team that doesn't involve sales or customers. For example our advertising team could plan a new strategy for marketing and that tasks has to be put down in order for management to track the progress.
Publié le 05/08/2019
No paper work any more!
It helped us to get rid of all paperwork and move it all to digital. We saved a lot of time and money. We can now schedule recurring jobs ahead and assign them to field worker’s calendar. Our field workers love the app which they find very friendly to use. The update between the administrator pc and the app is instantly which makes the communication between the administrator and the field workers more efficient.
Whenever we needed some help, the Eyeontask support team was more than willing to help us.
Avantages: The software has a very responsive and easy to use interface and app. With the newly added calendar feature, we can now plan and manage our field workers day ahead of time. The software has more than enough features to use, like collecting payment on the field, track the service history, customer electronic signature, job time tracker, quotes and estimates, billing and invoicing, dispatching and more..
Inconvénients: Maybe the inventory module needs some extra features but we don’t really use it for now.
Publié le 01/05/2019
Most affordable Field service management software
Its attractive design and simple navigation across the pages.
Packed with so many features like Job management, Invoicing, Inventory, Quotation,Payment, Map, Customer Portal and most import part is ready to customise for your needs.
Inconvénients: It should have customisable dashboard as per industry's need
Publié le 11/11/2019
Great product and very supportive team
Excellent product and the team is cooperative and accomodates the changes / enhancements requested as and when required.
The system is very well designed and has most of the features required to keep an eye on the pending tasks and the field worker who is assigned the task.
Inconvénients: Managing orders is still not upto the mark as required by us, but as such that is not our core requirement too. We take any orders received and make a task for the same. But having a full functioning order management along with tracking of the orders and where abouts would be like the iceing on the cake.