ClassBiz

Fantastic customer service

Commentaires : I can generate multiple invoices at the touch of a button and send receipts easily.

Avantages :

Has reduced my admin time which when you run your own business is vital. The reps are always at the end of an email to help. Fab, personalized service.

Inconvénients :

Just how the classes are viewed individually as opposed to altogether. If records could be generated per class, this would also be beneficial to my business.

Great product - Does what it say on the tin!

Commentaires : This is such an excellent software package. Classbiz does everything it says on the tin - and more. It is great value for money. At first I was a little nervous about implementing this system. However, it was quick to set up, and the Thinksmart team guided me throughout the whole process. No query was too much trouble, no matter how many times I rang. It saves so much time. I now actually feel I have my life back and just wanted to say that I would thoroughly recommend this to anyone with a small business where the paperwork, organisation and administration was taking over. Now we can concentrate on other areas that will take our business forward. The new updated software it is even better and this has actually already solved a couple of the small points I was going to ask about. Brilliant.

Avantages :

All the components of running a business which involve classes, staff, billing, collection of personal data etc are in one place. It is very easy and quick to set up, and to learn how to use. The staff are always on the end of the phone to give you personal instructions if you have a problem. No recorded messages!

Inconvénients :

Very little. Improvements are being made all the time. I would like to be able to set an alert for 'overdue payments' if possible.

Maximizing the Administrative Potential of Classes

Commentaires : My overall experience has been mostly positive and has made it easier for me to manage my administrative tasks within my teaching business. From the first moment I started using the platform, I was able to notice an improvement in efficiency and a reduction in time spent on manual tasks.

Avantages :

What I liked the most about the platform is its ease of use and the ability to automate and manage all administrative tasks in one place. The web-based access feature allows me to log in from anywhere, which is very convenient. Plus, free automatic software updates and unlimited support provide a seamless experience and let me focus on my core activities.

Inconvénients :

While overall I'm happy with the platform, there are a few areas where I think it could use improvement. First of all, I would like to see more customization in the interface, so that I can tailor the platform to the specific needs of my business. Second, while the platform has a wide range of features, I feel like they could add more advanced features, especially in managing invoices and tracking payments online, to offer a more robust experience.

ClassBiz software

Avantages :

My main reason for using the software is to automate processes and save me valuable time. I can book, enrol and invoice customers in seconds. Group emails are also super easy due to the address filter which allows you to select whole classes or multiple classes to email without sharing customer details. I love how it integrates brilliantly with my web page, allowing customers to book online quickly and easily. It is very easy to use and Customer Support is always on hand to assist if needed.

Inconvénients :

I'm not yet utilising all the features of the software; I know there is so much more use I can make of it. I will be in a better position to answer this once i've explored the features more.

Lots of great functionality in the system

Commentaires : Very positive - they also continually adapt and improve the product and listen to the customer's needs which I don't feel a bigger product would do.

Avantages :

Love the notifications feature which allows customers to be reminded about paying their invoices and if they are overdue. Use ClassBiz weekly to send out emails to customers with details of their Zoom link and worksheets and any other information - easy to filter by class and lesson type as different emails need to go to different customers.

Inconvénients :

The statistics functionality does not help me as much as I would like it to. I would also like to see some additional reports available.