Parting Pro

Improves the Customer Experience, Easy to Use.

Avantages :

PartingPro streamlines our communication with the families we serve in a way we could not before using the software. The visual layout of PartingPro is fairly intuitive and allows the team to manage their work much more easily and obtain payments more quickly.

Inconvénients :

The invoicing functionality and reporting could be improved to provide easier use by our team and management. Features to help match the various payment scenarios each family requires such as splitting payments would be a value-add. Also, more robust, detailed automatic financial reporting would help management more easily perform general admin functions.

Great software for cremation services

Commentaires : Overall great experience. No complaints.

Avantages :

The clean and modern look. Very user friendly and there is always someone to help if I have any questions.

Inconvénients :

There is nothing that I dont like. Everything is great. Maybe just the UPD urns shipping is longer than it should be, but that isn’t a parting pro issue.

Parting Pro Review

Commentaires : My over all experience has been enjoyable. It is a breeze to arrange a cremation through Parting Pro and its even fun.

Avantages :

I like that the software allows people to arrange cremation and funerals, sign legal documents with ID verification and even collect and send payment, all with the ease of never leaving your desk. It is accurate, precise and it allows you and your client to edit and communicate on the same document in real time. And Parting Pro has excellent customer service options to communicate with the admins via SMS.

Inconvénients :

I do not understand the convenience fee. I wish it was a set-in-stone percentage so that I could tell my families what the convenience fee will be before I send them the invoice.

Review

Commentaires : I'm very happy overall with Parting Pro the software has been great and its always getting better as new advances come along. The people with Parting Pro are great too! Always so helpful and willing to make our business better.

Avantages :

My favorite parts are being able to do everything from one spot. Such as the paperwork being sent to families and the option to send them an invoice as well. Making it so we can send each family member their own forms is helpful. When we are able to make edits to help a family complete the forms or check their status is helpful, this way we know where the families are in the process. Being able to see all of our cases on one page with their status is nice and the ease of navigating through all the types of cases and in each individual case is something else I like.

Inconvénients :

If the software were to be more mobile friendly on our end and the families it would make things even better. When were out of the office and only have a phone to use it can sometimes be a challenge. If it were done in an app format would be great.

Parting Pro simplifies your LIFE!

Commentaires : The customer service at Parting Pro is the best. Any time I have had a question or concern they are right there to answer my questions and guide me through the process. I'm never left wondering what to do. Thanks Parting Pro!

Avantages :

Signing up with Parting Pro for my online cremation business was the best decision I ever made. My internal processes have been streamlined due to all the great features Parting Pro has to offer. If you are looking for a simple way to stay engaged with your client and organized at the same time, give Parting Pro a look. You won't be disappointed.

Inconvénients :

I would be nice if we could easily merge cases. When I take a call over the phone I will typically get their information and send them an email through Parting Pro. Often times when the client decides to move forward and go through the online process it adds them as a new case. I don't like deleting anything but there is not a feature for me to merge the two cases. That would be helpful.