The Pet Friend

Great product!

Avantages :

This is the first product of it's kind that we have used for our shelter management. So far it's been very helpful in allowing us to keep track of all the features we did the old school way. I checked out many different software option and chose this one because it has all the features I felt we needed as a non-profit and it is web-based.

Inconvénients :

Still wish there were more color of animal choices haha, I just don't have to time to list them and send to the company. Also would love to have the ability to reduce the kennel card to half a page and make the pet name more obvious/larger. My team has wanted cage cards for some time now and are very happy that we now have them:)

Great for the price

Commentaires : Pet friend is the only software currently being used at the local animal shelter to track all intakes, returns, adoptions & licensing. It is designed to more than needed in out small shelter but could use a few adjustments for record keeping & billing statements.

Avantages :

The price fit the small business budget. Once you get to know the program it's pretty easy to use. Customer service has been one of the best. Any software requests that have been requested are made in a short time. Any issues with the software is corrected right away.

Inconvénients :

It takes some getting use to. Connections are not made in the software. multiple unconnected documents for every case. Reporting issue when doing a weekly report you would need to complete another billing step on top of the other 2 forms to get weekly/monthly billing reports.

Pet Friend Software

Commentaires : At this time the only real benefits are that it is accessible from any location. We also like the feature of being able to take a picture while in the program to add to the kennel card.

Avantages :

That it is accessible from any location.

Inconvénients :

It is very difficult to retrieve information about an adopted animal - unless we have the name of the animal when it was at the shelter. Most adopters change their names. We need to be able to retrieve the information from adopter's name, micro chip # & Rabies #. One of the reasons we purchased the product was that it was to automatically add our animals to Petfinder. That feature simply doesn't work. The choices for color are not geared to the colors of dogs & cats, no brindle option, or calico option, etc. We do have the option of purple???

Works for what we need

Avantages :

Easy to navigate and put data in when it comes to animals in the rescue

Inconvénients :

Would like to be able to add extra fields on our own

Simple, forward and easy to use

Avantages :

The features that I liked the most were: the organization of the web page is perfect, going from general information to really specific ones, like the in-depth description each animal has, its not cramped up in just one page, its located in diferent windows inside each animal of choice. This allows each client to really get to know each animal and make the best choice for them and for the animal.

Inconvénients :

I feel that the features or the way the features are displayed are a little bit uncomfortable to the eyes. Meaning, that by trying to be too straight forward in the information you are trying to put out, the details of the web page (making it interactive and pleasant to interact) need to be improved. Humans are creatures that need to be entertain...nothing too crazy, but maybe a design that is cute (baby style) would make the people that interact with the web page more prone to adopt or support this wonderful site.