Description de Jane
Jane est une plateforme de gestion de cabinet de santé conçue pour vous aider, quel que soit la façon ou l'endroit où vous exercez. Disponible en ligne et sur n'importe quel appareil, Jane propose de nombreuses fonctionnalités : réservations en ligne personnalisées, planification esthétique, gestion des assurances, DME (dossier médical électronique), formulaires d'admission en ligne, rappels aux patients et traitement des paiements intégré.
Jane est une plateforme flexible et conviviale qui modernise votre flux de travail quotidien tout en s'adaptant à votre type de cabinet.
Qui utilise Jane ?
Plateforme de réservation basée sur le cloud qui aide les cliniques dans la gestion des flux de travail, la gestion des praticiens, la planification, la facturation, la tenue des dossiers des patients et la documentation.
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Sandra
Jane got me through April 2020
Commentaires :
My business was ordered to stop conducting in-clinic operations due to the COVID-19 crisis. The Jane Team launched the online video conferencing feature that they were planning to launch at the end of 2020. It allowed me to continue conducting business and adhere to the government's mandate to maintain physical distancing.
Not only that they offered two weeks of webinar style training sessions that they were planning to offer using an on-site conference setting.
It has been Jane and I running the business all of April 2020 and I could not have done it without "her"!
Avantages :
Online billing, online booking , reporting of Key Performance Indicators, scheduling, and electronic medical records all in one affordable package. Great customer service.
Inconvénients :
There has not been a downside. It is very easy to learn and it has all the features that I need.
Réponse de l'équipe de Jane Software
il y a 3 ans
Sandra This is so lovely - and what an honour it has been to spend the last few weeks with you at Allied. I was surprised (although I shouldn't have been!) by the great chat participation throughout the sessions - even in an online version of what we were hoping to be a community building in-person experience. Thanks for joining us! We are lucky at Jane to be working with people like you... And I'm so glad to hear that you're working with Online Appointments! We're still working on more resources for you around returning to in-practice treatment and what it might look like to have a bit of a hybrid model for a while, with both in office and online care. Today we're working on a guide for screening calls with COVID-19 screening intake forms and consents. You're doing a phenomenal job Sandra! If there's more Jane can do to help you and your practice in resources, education or features let us know. Alison - Co-Founder
Phillip
Excellent EHR and even better customer service.
Commentaires : Excellent experience. Without a flaw thus far. Better than the competition I left.
Avantages :
The customer support is fantastic. Questions are always answered within the time limit set and the answers are clear and thorough. I love how easy it is to use and the help manual is easy to navigate.
Inconvénients :
Jane has yet to make me think twice or have a moment where I was denied an action I wanted to do in the platform.
Réponse de l'équipe de Jane Software
il y a 3 semaines
Hey Phillip, Thanks for taking the time to post your review! Hearing about your flawless experience and seeing those 5 stars is such a delight. This is definitely a review I will be sharing with the rest of the team. Making the decision to switch, and get started with software can feel like a big hurdle, but I am so glad to hear you are finding Jane easy use, and that our team has provided fantastic support! We are so glad you chose to join the Jane community :slightly_smiling_face: -Kim on Behalf of Jane
Emma
Accounting reports and function are useless
Avantages :
There is nothing that I like about Jane.
Inconvénients :
The accounting reports & features are completely incompatible with standard accounting practices. The support team clearly has no understanding of accounting or the relevant features and reporting within Jane.
Vivien
Alternatives envisagées :
JaneApp is super user friendly!
Commentaires : We set up our business just 10 months ago - Jane has been all I was expecting and so much more! No hidden glitchy issues, no delayed customer service, no surprise lack of functionality. It delivers and it does it really well. The reporting is fabulous. I love the interactive webinars they have with users to really pull through any new ideas or suggestions - I've never seen such great grass roots listening to users. I think the product and their approach to future development is exceptional.
Avantages :
The customer support is outstanding, the product is fabulously flexible to meet your needs, very intuitive. Great reporting!
Inconvénients :
None I can think of. Apparently this needs to be at least 40 characters long....
Réponse de l'équipe de Jane Software
il y a 2 mois
Vivian, this really warmed my heart, and I can't stop smiling! Thank you for those kind words, and for sharing your experience using Jane. I am so excited to read that you are enjoying the interactive webinars. Our Community team is driven to keep our customers connected in ways that help inspire further learning, but also provide scalable tactics you can utilize in your practice! If there are any areas you are interested in, the Jane Community is full of brilliant minds who are keen on sharing their experiences and learnings. If you are on Facebook, we would like to invite you to join our Community Group to engage in conversation and connection with fellow Jane users like yourself! You can join here: https://www.facebook.com/groups/janerunscinics If you ever have any questions or any feedback you would like to provide, our team is waiting with open ears, and ready to help! -Kim on Behalf of Jane
Tzachi "Saki" Litov
Incredible Program That Continues to Grow!
Commentaires : Overall Jane has been phenomenal! Not only are we happy with the flexibility and ease of use of the system, but the fact there's a community of users constantly offering help and feedback, and that Jane is incredibly responsive.
Avantages :
The fact that Jane had an integrated payment system that was incredibly easy to set up and use was a huge factor in our choice. Additionally, they offer online scheduling as well as the ability to send forms that we can create. Plus the charting is as simple or complex as you want it to be with a huge array of options.
Inconvénients :
Jane is still growing. One of the areas I'm hoping to see improvement in is its internal database of names. Currently, there is no way to segregate Clients (or Patients) from practitioners or even family members in a way that is useful. I'm hoping they'll integrate and/or add a way to prefill facilities & practitioners that are already in the system, so they don't have to be added over and over again.
Réponse de l'équipe de Jane Software
il y a 3 ans
Hi there Saki, So nice to hear from you and what an interesting title "Patient Advocate/Health Navigator". I love that. I'm so glad that you're working with Jane's integrated payments - we saw a really big shift over the Covid response period to contactless online payments. I'm glad that worked so well for you. And from the health navigator perspective - I appreciate your thoughts on the need for an internal database of contacts. This pairs nicely with a more robust "letters" feature that we have on our roadmap, so I'll make sure this feedback is part of that planning. Thanks for the lovely final comments. I 100% agree with you that the community you gain when you join Jane is a benefit that's hard to describe. We are also looking at doing more with the connection of our members since owning and running a practice can be a pretty lonely role. Appreciate you and the work you do Saki! Alison - Co-Founder
