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à choisir le meilleur logiciel
Description de Bettermode
Tribe est une plateforme cloud communautaire moderne conçue pour connecter et responsabiliser vos clients afin qu'ils puissent s'entraider. Permettez à vos clients de trouver des solutions à leurs problèmes, promouvez le libre-service, recueillez des opinions et stimulez la réussite et la fidélisation des clients. Tirez parti du moteur de communauté modulaire de Tribe, de l'intégration tierce directe, des widgets et de l'API pour créer des communautés de support client florissantes.
Qui utilise Bettermode ?
Parfait pour les start-up, les fournisseurs de services en ligne, le commerce électronique et le commerce de détail en ligne, les médias en ligne, les influenceurs, les associations, les incubateurs et les accélérateurs, les groupes d'anciens élèves, les forums existants, etc.
Où peut-on déployer Bettermode ?
À propos de l'éditeur
- Bettermode
- Situé à Toronto, Canada
- Fondé en 2018
Assistance Bettermode
- Support téléphonique
- Chat
Bettermode - Prix
À partir de :
- Oui, essai gratuit disponible
- Oui, version gratuite disponible
Bettermode est disponible en version gratuite et propose un essai gratuit. La version payante de Bettermode est disponible à partir de 19,00 $US/mois.
Plans de tarification obtenez un essai gratuitÀ propos de l'éditeur
- Bettermode
- Situé à Toronto, Canada
- Fondé en 2018
Assistance Bettermode
- Support téléphonique
- Chat
Bettermode en vidéos et en images
Fonctionnalités - Bettermode
Avis sur Bettermode
From MVP to MVP, Tribe is the gift that keeps on giving
Commentaires : Tribe is helping bringing a sense of community to the wonderful users of Proposify. It allows me to connect with our customers on a deeper level and find out what makes them successful, while being able to drive that sense of unity home all at once. For the cost, I am blown away at what you get. I would easily pay double what they ask (but don't tell em)
Avantages :
I'm brand new to the SaaS community space, and honestly, Tribe was the right decision. I looked at some competitors that offered similar things, but at 2x the cost. I couldn't believe how incredible Tribe for the value.
Inconvénients :
Again, when I bought the software, it had a long way to go. But it's made incredible strides since then, and I'm glad I purchased! Truly took it from an MVP software to THE MVP software in community engagement. Huge props to the product team, they have their heads screwed on straight.
Alternatives envisagées précédemment : Webex Suite
Pourquoi passer à Bettermode : Price! Features were less robust without question, but they are improving substantially on that. I'm pumped at what it will look at in the next 90 days, but price was the deciding factor.
A Highly flexible community and information management system.
Commentaires : Very positive so far, and the customer support for setting the system up couldn’t be faulted.
Avantages :
I like how bettermode gives me complete control over scaling and managing my community. Prior to bettermode, I was reliant on developers and designers - which was completely impractical.
Inconvénients :
I couldn’t make too many complaints about bettermode, I understand that the software is a work in progress and the guys are always releasing new updates. The only feedback I would offer, is that receiving emails or a monthly newsletter about system updates would be helpful.
Alternatives envisagées précédemment : Hivebrite
Pourquoi choisir Bettermode : Buddy Boss was clunky, and caused our site no end of issues. Buddy boss left me reliant on a developer for assistance, so making system upgrades (or even minor improvements) was always very slow.
Pourquoi passer à Bettermode : I was given a free trial with Bettermode, and during this time, I was able to configure the system in exactly the way that I needed it to be. From a practical stand point, I was able to see firsthand that bettermode could meet all my community system needs.
Great solution to managing your membership community
Commentaires : I switched my entire real estate membership over to Bettermode and the transition was smooth.
Avantages :
The UI - clean and beautiful. Designing spaces are very easy.
Inconvénients :
Which it had more features such as subscriptions to manage the memberships.
Alternatives envisagées précédemment : Circle
Pourquoi choisir Bettermode : Price and UI was our teams deciding factors
Logiciel antérieur : SuiteDash
Pourquoi passer à Bettermode : Price and features were our deciding factors
F Minus on the most important feature - posting and commenting
Commentaires : Since photos and videos are a huge part of our world...I WOULD NEVER RECOMMEND THIS PRODUCT UNTIL THEY FIX THAT UNACCEPTABLE ISSUE.
Avantages :
It looks good. It's easy to get up and running. And other than the unacceptable flaw mentioned in the "Cons" section, it's a good program.
Inconvénients :
Incredibly, for 3 of the 4 posting options with Tribe (Questions, Posts, Discussions, & Blogs), IT IS NOT POSSIBLE FOR THE USER TO UPLOAD PHOTO when replying to a person's initial post. So, if a user posts a question in the forum, such as "Does anyone recommend a great beach to go to around here", it is not possible to respond with text and then upload a photo of the beach you recommend. Facebook, for nearly two decades, has conditioned users to expect to be able to upload a photo when making a reply. Only after installing the software and building out the community and getting 40 user accounts signed up in the first week, did I realize this insane limitation. Since the whole point of a message board / online community is to allow people to connect and communicate in an ideal way, this massive short coming in and of itself should be reason enough for no one to ever consider using this software. So...to make a persons decision more easily on whether to use this or not...it's a question about photos. Do you want members to be able to post photos or not? If photos don't matter....then consider Tribe. If photos do matter....NEVER CONSIDER TRIBE AS AN OPTION.
Réponse de l'équipe de Bettermode
il y a 4 ans
Dear Anonymous Client, We appreciate that you took the time to post this review and found Tribe easy-to-use. However, the information regarding the ability to add images in replies in this review is not correct. Members can add pictures to replies and answers in all of the four content types. Please reach out to our success team and we'd be happy to help you. Please be assured that Tribe allows members to add pictures to "Answer", "Reply", "Questions", "Articles", "Discussion", and "Post". Best, Team Tribe
Launched our mobile community within 2 weeks!
Commentaires : We could see better customer engagement after adding the social component inside our app to help the members connect with each other.
Avantages :
In our use case, the critical part of the implementation was to bring community experience inside our pre-existing mobile app. Thanks to the modularity and comprehensive API offered by Tribe, we were able to build a community experience complete with an activity feed, posting capability, and networking inside the mobile app.
Inconvénients :
There were a couple of missing parameters and endpoints in the API documentation. However, based on our request, team Tribe helped us with the API-based deployment and updated the documentation.
Alternatives envisagées précédemment : Hivebrite et Higher Logic Vanilla
Pourquoi passer à Bettermode : The comprehensiveness of the API, modularity, and the ability to customize the community experience.
Réponse de l'équipe de Bettermode
il y a 4 ans
Hi Harriet, We're delighted that our approach for the community platform helped you add social experience inside the mobile app. That's the beauty of Tribe -- designed to integrate into products and sites. We'll continue to improve our API and documentation.