Description de Moki Total Control

Moki est une solution MDM (Mobile Data Management) de gestion d'appareils iOS et Android. Moki a été spécialement conçu pour gérer des flottes d'appareils rapidement et facilement, à grande échelle. Gérez facilement à la fois un appareil ou des milliers d'appareils. Moki simplifie l'installation, la mise à jour ou la suppression d'applications et de profils de sorte que tout le monde puisse exécuter ce type d'opérations. Le contrôle à distance complet, le verrouillage des applications, les alertes personnalisées, les déploiements sans contact, la planification des événements, les intégrations SDK et API (Application Programming Interface), etc., simplifient la gestion de tous vos appareils.

Qui utilise Moki Total Control ?

Sociétés de vente et/ou de marketing ou services informatiques.

Moki Total Control Logiciel - 1 Moki Total Control Logiciel - 2 Moki Total Control Logiciel - 3 Moki Total Control Logiciel - 4 Moki Total Control Logiciel - 5

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Avis sur Moki Total Control

Note moyenne

Note globale
4,6
Facilité d'utilisation
4,8
Service client
4,9
Fonctionnalités
4,6
Rapport qualité-prix
4,5

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
63%
4
33%
3
4%
Ryan
Ryan
Remote Connectivity & Mobility Engineer (É.-U.)
Utilisateur LinkedIn vérifié
Produits chimiques, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Perfect for Shared Devices in Manufacturing

5,0 il y a 4 ans

Commentaires : Our overall experience has been very positive. Moki has recently been more engaged with their customers as they look to expand their services, which is good to see after they went a few years without any new major feature releases. We plan to expand our use of Moki within our Manufacturing environment and look forward to their future updates!

Avantages :

The best features to have with Moki is the overall ease of use. We launched several hundred shared Android devices into our Manufacturing environment within a short amount of time, and it is now a breeze to deploy and support new devices. We have the ability to silently push app updates, and the option to schedule changes during turnarounds, which is key with a 24/7 operation. Also, we used this in conjunction with our MDM provider, which allows us to enroll devices as Shared, giving users the ability to login and get SSO into their apps. With our MDM and Moki combined, we have a complete package for Shared Android devices for shift workers. Every worker sees the same kiosk, the same apps, and has the same user experience, which makes it much easier for IT to support.

Inconvénients :

There are key functions that your average MDM vendors have that Moki does not. I would say that Moki is an enhanced add-on for your average MDM (for Android at least), in that where your MDM might fail to provide the features you need, Moki can fill that void. For us, the features we needed from Moki was Remote Support, with full capability to control the device, and the ability to schedule App or Firmware updates during non-business hours. But it could still use more MDM-like features such as more Restriction options, better Role Based Access Controls for IT administrators, and a few more IT Security controls. If you don't need your MDM, and just need a kiosk to an app or browser, then Moki is what you're looking for hands down.

Réponse de l'équipe de Moki Mobility

il y a 3 ans

Thank you, Ryan, for your continued business and support. We are glad that you find great value in using the service. Also, some of those missing gaps in terms of functionality should be resolved now that Moki fully supports Android Enterprise. You will find more of the traditional MDM features on that platform. Let us know if you have any questions or if there is anything that we can do to help.

Thomas
IT Manager (É.-U.)
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Moki Review

5,0 il y a 2 ans

Commentaires : We solved for everything with the help of [SENSITIVE CONTENT HIDDEN], our salesperson, and [SENSITIVE CONTENT HIDDEN], our support specialist. If I needed help [SENSITIVE CONTENT HIDDEN] was there in minutes. He would take things to the engineering team. We even found that the App Configuration for TeamViewer broke, and it was T[SENSITIVE CONTENT HIDDEN] team who realized it was a TeamViewer developer issue. I took the findings from [SENSITIVE CONTENT HIDDEN], and TeamViewer created an updated release to fix the problem. All in all, during the pandemic, we looked at all MDM platforms. Only Moki Total Control gave us everything we wanted and needed, was affordable, and by far, the BEST customer support I have experienced in my 20 years in this industry. The other vendors would get an email back to me within a day, or a phone call within 48 hours. I would click on the purple chatbox and [SENSITIVE CONTENT HIDDEN] would be there in a few minutes.

Avantages :

The most impactful feature is Kiosk mode. We sent these phones out to about $1,500 patients across Massachusetts so they could attend Telehealth meetings. We were able to lock down the phones, add all the apps needed for each particular Community Health Center, and could support the phones using the App Config for Teamviewer. Using the App Config with Tokens and APIs made it so we did no have to touch 1,500 phones, just give them to patients. When they needed support, they just opened the Teamviewer app.

Inconvénients :

I cannot find anything that is a "Con" for Moki Total Control.

Collin
Collin
Post Producer (Allemagne)
Utilisateur LinkedIn vérifié
Marketing et publicité, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Moki provides Total Control

3,0 l’année dernière

Avantages :

Moki helps me to get more customers to my business. Brings more connection between people and businesses

Inconvénients :

Its difficult to understand in the first moment, but they give good explenation on their website.

Gianna
Gianna
Social Manager (Israël)
Utilisateur LinkedIn vérifié
Marketing et publicité, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

The Master Data Management and Analytical Solution.

5,0 il y a 3 mois

Commentaires : Moki Total Control is the best big data management and the most protective tool with keeps the user updated and its overall services quality is productive and perfect product for project workflow management.

Avantages :

Moki Total Control was very reliable tool and its first deployment was also easy and on multiple projects data management the platform is effective.Providing real time data reports and the security provided for all project data is effective and the data sharing functionalities are excellent.To manipulate the Moki Total Control tools is very simple and through its good and stable performance i was able to save project time.

Inconvénients :

Moki Total Control initial stage setting and adjustment of various features was easy but the technical team responsive can be improved.

Patty
Accounting Manager (É.-U.)
Immobilier, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Moki is great when dealing with multiples site

4,0 il y a 4 ans

Avantages :

I really like that you can process updates from 1 place. I have 80 IPADs and 43 different sites and it was so difficult walk through everything with all of them. It makes it easier to process these things from here.

Inconvénients :

Moki sometimes has a long delay when I do updates and I don't see accurate information on my screen.

Réponse de l'équipe de Moki Mobility

il y a 3 ans

Thank you for your review, Patty. We have completely revamped the system over the past 18 months, and the issues that you saw should be 100% resolved. Overall, you should find that Moki is more responsive and supports more of the features that you need. If there is anything else that you need from us, please let us know.