Subsplash

Amazing!

Avantages :

With a bit a creativity and some graphic knowledge, you can make an amazing app using Subsplash! the creative control I have over our app is great, and our possibilities are endless.

Inconvénients :

The only really "Con" I can think of is that there isn't just a simple way to add text to an app. Everything is graphic based so to work around this is to make a graphic of just text and insert it that way. That's really not a big deal, but would be a nice feature.

All-inclusive Media Delivery For Churches

Commentaires : Overall Subsplash has been a great tool for my church. We are very media focused (delivering videos each week to our home groups). And with our multiple media categories, Subsplash makes it easy to deliver on our app and on over-the-top TV boxes like Apple TV and roku.

Avantages :

The app is simple to set up and their team helps you follow all the steps to put it on the App Store. The app is easy to use and customizable enough for all church needs. Uploading media and information is simple, and it's seamlessly added throughout the platform, from the app to the website. The website, while simple, is still very powerful and gives your church a great online presence. When you have multiple sermons, sermon series, informational and educational media, the media player is second to none. Your videos are searchable, archived with great organization, and playable on any device. Giving is very straightforward and very easy for the donor, while giving enough administrative features to make the back-end useful. Lastly there are a suite of features that enhance your online presence. From fill-in-notes to event management to messaging, Subsplash delivers almost everything a church needs to be a relevant, media powerhouse.

Inconvénients :

Subsplash comes with a hefty price tag that is a large investment for churches. And while most of the features are what churches need, some will find limitations on the platform such as tweaking the app and website to look exactly like you want.

Customer Support Doesn't Really Care

Commentaires : I was introduced to Subsplash through the church I am working with to design their website and app. They had been trying for months to do it on their own with Subsplash but said they were having a hard time getting anything going. I learned the platform and setup the app to be submitted to Google and Apple according to Subsplash's checklist and once I submitted the app I had to follow up with Subsplash 2 weeks later to see if anything else needs to be done (Subsplash states it would only take up to 10 days to get a response if anything needed to be changed). They told me changes were needed so I fixed the issues and resubmitted. 2 more weeks went by and I called in to express my frustrations about how I have to follow up to find out if anything is going on and when I emailed was told by one agent that nothing needed to be done since they submitted it to Apple, then was told by another agent that same day that changes were needed and they hadn't submitted it to Apple yet. I was understandably over it all so after consulting with the church we decided that for the money we were paying monthly to have Subsplash's help we would end our contract with them. I have had many phone calls with agents and there has still been no resolution. Rep said she would follow up with me the day after our last phone call and that was 2 weeks ago. There is a lot more that has occurred with this company but due to the word limit I cannot detail it all. Horrible experience.

Avantages :

Once you learn the platform it looks good overall.

Inconvénients :

It took some time to learn the platform and you can't easily swap images or information out. Customer support doesn't really seem to care or know what's going on with your account. Have had multiple situations where customer support said they would follow up and then I'd never hear from them again.

Excellent Church Program

Avantages :

I most like that the Subsplash team is responsive and you can easily schedule a meeting to get assistance. Additionally, they've made critical feature improvements to save lots of time.

Inconvénients :

I have a growing list of features I feel need to be added. This include donor data fields, exporting capabilities and third party app integrations. There are also several features that are in the works, listed as "coming soon" that I must wait patiently for.

Subsplash for your Apps

Commentaires : Overall, Subsplash is a great product to help you and your organization keep up with the times, especially in this fast-paced world we currently live in. They have the ability to help you create and link a phone apps and websites together along with other third party sites and/or software to help you achieve your marketing goals for your organization.

Avantages :

Subsplash is pretty user-friendly and you have the ability to manage many features of your app, your website, even our church's giving platform all through Subsplash, and it integrates very well across devices.

Inconvénients :

There was a point in time where we struggled to get updates for our app but Subsplash was very good at handling our needs and helped us get everything moving again.