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Description de Easy Busy Pets

Easy Busy Pets est un logiciel cloud tout-en-un spécialement conçu pour les professionnels des soins aux animaux de compagnie. Il sert de créateur de site web et de planificateur de rendez-vous, tout en offrant des fonctionnalités qui permettent l'automatisation de la réputation, de la facturation, de la conformité et de la gestion des équipes. Entièrement personnalisable, il est idéal pour toutes les entreprises du secteur des soins pour animaux de compagnie, des gardiens d'animaux de compagnie aux toiletteurs.

-50 % sur votre premier mois, planifiez un appel dès maintenant : rendez-vous sur le site du logiciel.

Qui utilise Easy Busy Pets ?

Les entreprises de services pour animaux de compagnie. Gardiens d'animaux de compagnie Promeneurs de chiens Gardiens de chats Garderies de jour Centres d'accueil pour animaux et chenils (calendrier et disponibilité des boxes, fiches de chenil, etc.) Toiletteurs Dresseurs

Easy Busy Pets Logiciel - 1
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Avis sur Easy Busy Pets

Note moyenne

Note globale
4,6
Facilité d'utilisation
4,2
Service client
4,5
Fonctionnalités
4,2
Rapport qualité-prix
4,4

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
68%
4
26%
3
3%
2
3%
Cameron
Cameron
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Vétérinaire, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Search no more! Try Easy Busy Pets

5,0 il y a 2 ans

Commentaires : Very good, support is very responsive, and alwas accepting to new ideas.

Avantages :

Having a complete website that incompases all aspects of booking, billing, and review generation!

Inconvénients :

Ability to schedule more than one service per day in one booking. However that might be me not doing something correctly.

James
Owner (É.-U.)
Services aux consommateurs, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Great Features But Weak Implementation

4,0 il y a 4 ans

Commentaires : We're able to signup customers without back and forth emails or calls. It has made signing up new customers much easier. It can be made to look like an added page on our website which has been a huge help to us. The customer service is mostly fine but sometimes it takes a bit longer.

Avantages :

I really like that this software allows us to invoice weekly for multiple services rather than individually, offer all of our services: Daycare, Grooming, Boarding, Dog Walking, Pickup/Drop-off, & Cat Care seamlessly.

Inconvénients :

Packages are not automatically deducted and are quite tedious making our weekly invoicing take over 2 hours to complete. Other services we have used were automatic and much preferred. The is also no way for clients to cancel appointments or for us to automatically add surcharges such as a technology fee, last-minute booking fees, cancelation fees, etc. The website address is odd and many of our customers have reached out concerned it was spam. (DOMAIN.ezbz.ca - it does look odd). Clients also find the booking process to be a bit confusing and regularly select the current date instead of the future date they want for the appointment.

Réponse de l'équipe de Click Less Do More

il y a 6 mois

Thank you for your feedback from 2019. We appreciate your insights, and we're pleased to update you on the progress we've made in addressing your concerns. Automatic Package Deductions: We've enhanced our package system to automate deductions, streamlining your weekly invoicing process. This adjustment aims to significantly reduce the time spent on invoicing. Appointment Cancellations and Surcharges: Clients now have the ability to cancel their appointment requests. Additionally, we've introduced automatic surcharges, including a credit card processing fee. Please be aware of jurisdictional regulations on surcharging, and feel free to contact your representative to explore various surcharge feature options. Website Address Clarification: Regarding the unconventional domain (DOMAIN.ezbz.ca), our all-in-one solution allows you to establish any domain of your choice (e.g., DOMAIN.com). Your current address can be changed at any time through the Easy Busy Pets platform.

Melissa
Owner President (É.-U.)
Eau/gaz/électricité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Makes my life so much easier

5,0 il y a 4 semaines Nouveau

Commentaires : I have been with EBP for over 2 years now. [sensitive content hidden] is amazing and very helpful when i have questions, he is always there to answer and responds right away!

Avantages :

I love how it keeps track of my customers, i know when vaccines expire, i know who has paid, who hasn't. I especially like having my website linked to this now and booking customers for daycare and boarding is so easy

Inconvénients :

I really don't have anything bad to say about this product! It's very simple to use and helps me stay organized.

Joyce
Joyce
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Not User friendly or Customer Friendly

3,0 il y a 3 ans

Commentaires : It helped out in the beginning, but now with just 2 or 3 staff members it cost me too much money for what it does.

Avantages :

The updates sent out nightly of the schedule

Inconvénients :

It isn't user friendly and I often have to close it down and open it up again to "cycle" so I can see a current day. It is truncated on my phone because it isn't an "app" it is a short-cut to a website. It defaults to the wrong date sometimes when I open it up. Can't "rescheduled" or change a service, have to delete it and add it back in. Sometimes appointments default to the wrong person and I have to go in and delete them or change them, causing numerous emails to myself and to staff member. Strip is a money eater and it takes too long to receive funds. Plus clients having problems getting into the system to schedule appointments. Can't resend "invites" if it gets lost. Messages feed into appointments and get lost in my "in-box" . Multiple appointments from clients come in as one email or "thread" causing requests to get lost in my "in box".

Réponse de l'équipe de Click Less Do More

il y a 6 mois

Dear Reviewer, Thank you for your 2021 feedback. We've made significant progress: Improved User Experience: Addressed refreshing, default date, and rescheduling issues for a smoother interface. Mobile-Friendly: Our web-app is now more mobile-friendly, enhancing accessibility without a dedicated app. Appointment Assignments and Emails: Refining availability settings may resolve staff selection issues. We added a third metric using Google Calendar busy windows for accuracy. Financial Transactions and Client Access: Expedited fund transfers within 48 hours. To manage credit card fees, a feature allows passing fees to pet owners. Enhanced client access for smoother scheduling. Enhanced Communication: Improved messaging ensures accurate routing, preventing inbox clutter. For further feedback or issues, reach us at support@easybusypets.com. Thank you for aiding our improvement!

Anne
Founder (É.-U.)
Formation professionnelle et coaching, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy Busy Pets lives up to its name

5,0 il y a 3 mois

Commentaires : A plus, exceptional product and customer service. As I expand my company, Easy Busy pets has already anticipated any needs I might have as a customer.

Avantages :

It truly is easy. I’ve never used any other brand but, I don’t feel the need to look or switch. I’ve been using it since 2020 when I first started my business. I never fully used it to it’s abilities until this year. I’m very pleased with every aspect of my experience. If I have a question, I get a response lightning fast. It’s amazing!

Inconvénients :

I haven’t discovered anything that I don’t like.