15 ans à aider les entreprises françaises
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MyStudio
Description de MyStudio
Les clients peuvent acheter des abonnements, des événements, des versions d'essais, des cours et des produits au détail par l'intermédiaire d'une application personnalisée pour les membres, d'un site web personnalisé, sur tous les canaux de réseaux sociaux et partout où il y a une connexion internet. Tout peut être mis en place et lancé en quelques minutes après la création d'un compte MyStudio.
MyStudio permet aux clients d'acheter auprès de votre entreprise, partout et à tout moment.
Qui utilise MyStudio ?
Les entreprises et clubs d'arts martiaux, de yoga, de danse, de gymnastique, de gestion d'événements et de gestion de camps.
MyStudio ne vous convainc pas tout à fait ?
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MyStudio
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MyStudio - Great Tool for any any School
Commentaires : [SENSITIVE CONTENT HIDDEN] and his team have been fantastic. Like any other software or apps, there are bugs but they work with you each and every step.
Avantages :
I like that it allows my students to access curriculum, events etc. One of the biggest plusses is that [SENSITIVE CONTENT HIDDEN] and his team are always building and making it better.
Inconvénients :
That there is a little back-end work. There are some features that other CRM have that MyStudio does not have, but that's ok. For the price and the functionality of MyStudio, hands-down winner.
Réponse de l'équipe de MyStudio
il y a 2 ans
Thanks for your review, Gary! We look forward to releasing more upgrades and updates to you!
Game Changer
Commentaires : My studio was a game changer for our 21-year-old business. We have tried many software programs over the years, and really enjoyed our last one and the simplicity of it, but it struggled in the bookkeeping department. I was spending too much time every weekend trying to get the proper numbers to our CPA. This company turned my emotionally stressed weekends into a FREE weekend to enjoy life as they have all the numbers done for you. It is now simple to give to my CPA. Bonus: The students really enjoy the simplicity of the app and access to all events for planning purposes. The simplicity has allowed us to grow with less effort on our part in filling our events. Overall, I am so grateful and blessed that I found this program.
Avantages :
I love the analytics, so I can see at all times where my company is at with ease. I also like the simple sign up process for members and non members. Our events fill up quicker and we are blessed with many non members that come to our events to try our program with my studio software.
Inconvénients :
There are some things that is not easy to adjust in the software, but I know the product is getting better each year. Sometimes learning some of the opportunities that it offers, can be challenging, but once you learn how to do them you have another growth opportunity.
Amazing Idea that falls short
Commentaires : MyStudio has not solved any of my problems. In the times that I have emailed or chatted with customer service, I have had to create my own "work around" to solve my issues. Unfortunately, the list of issues continues to grow and I find myself looking elsewhere for a better product.
Avantages :
I love the events and the ability to upload curriculum.
Inconvénients :
The features regarding the data base have much to be desired. Users are able to change their information, therefore making it difficult for my staff to contact them (the users frequently erase their own phone numbers when signing up for events). It's also time consuming to create customized reports/student lists... there are no customized templates for such things. The leadership seems to have their own agenda and not that of the customers. I have several friends who are moving on to similar apps which, in my opinion, "listen to the needs of the customer."
Réponse de l'équipe de MyStudio
il y a 2 ans
Hello Eric, Thank you for sharing your thoughts. A member of our team will be reaching out to learn more about your experience. We thank you for your previous recommendations to colleagues, and we hope to earn your business again.
Alternatives envisagées :
Switched to MyStudio and won't look back.
Commentaires : We have enjoyed having all of our business features consolidated into one program. It's easy to use and our members love it!
Avantages :
MyStudio provides an all in one solution for a member app, communication pathways, billing processing, membership management, event scheduling, member resources, attendance tracking, rank progression, and more.
Inconvénients :
The MyStudio website could be improved as we do not use it. We have a website built through Wix.
Alternatives envisagées :
MyStudio is a critical element in our business operations and success
Commentaires : Keeps client info safe and easy to access for staff. App has been great for having clients register for ongoing classes and programs. It has also helped with keeping accurate attendance which helps us with retention, we know exactly which students we need to reach out to and get them back in classes.
Avantages :
Software is easy and intuitive to use. Customer service is always available to support and answer questions. All of my staff can use which keeps things running smoothly.
Inconvénients :
It would be great if Apple or Google pay was an option. It would also be great if we could add clients in and charge a drop in rather than having them download app etc. We sometimes get out of town visitors and they just want to walk in and pay and not have to go through downloading app, setup etc.
Réponse de l'équipe de MyStudio
il y a 7 mois
Hi Anna, Thank you for your review and for the feedback! In regards to your desire to be able to have people pay without downloading an app -- you can absolutely do that now :) Everything you sell has a unique URL that you can just text/email to someone - no app needed! You can find those URLs in each respective module in your control panel. You can also charge drop ins, sign people up right at the Point of Sale. We'll reach out to you and share pointers on how to do all of this so you can use it. Thanks again!
