MyStudio

MyStudio - Great Tool for any any School

Commentaires : [SENSITIVE CONTENT HIDDEN] and his team have been fantastic. Like any other software or apps, there are bugs but they work with you each and every step.

Avantages :

I like that it allows my students to access curriculum, events etc. One of the biggest plusses is that [SENSITIVE CONTENT HIDDEN] and his team are always building and making it better.

Inconvénients :

That there is a little back-end work. There are some features that other CRM have that MyStudio does not have, but that's ok. For the price and the functionality of MyStudio, hands-down winner.

There will never be a perfect CRM.

Commentaires : In the beginning they moved very quickly in updating things that customers requested, adding features and developments, and making adjustments as needed. They seem to have slowed some since then.

Avantages :

I love the app, and the ease of use for families. Information for my staff is clear and accessible.

Inconvénients :

There is no way to mark orders from "Unfulfilled" to "Ordered" to "Fulfilled". We do a lot of special orders, it would be nice to have the option to mark items as "Ordered". I have requested several times. Also, we need the ability to track stripes as well as attendances. Our students are required to get stripes to graduate. Parents need to be able to see attendance and stripes in the app. Also, we need to be able to clear attendance after graduation for anyone who did not test or graduate.

Amazing Idea that falls short

Commentaires : MyStudio has not solved any of my problems. In the times that I have emailed or chatted with customer service, I have had to create my own "work around" to solve my issues. Unfortunately, the list of issues continues to grow and I find myself looking elsewhere for a better product.

Avantages :

I love the events and the ability to upload curriculum.

Inconvénients :

The features regarding the data base have much to be desired. Users are able to change their information, therefore making it difficult for my staff to contact them (the users frequently erase their own phone numbers when signing up for events). It's also time consuming to create customized reports/student lists... there are no customized templates for such things. The leadership seems to have their own agenda and not that of the customers. I have several friends who are moving on to similar apps which, in my opinion, "listen to the needs of the customer."

Amazing platform and wonderful to work with!

Avantages :

The user experience is simple which made the implementation/training process SO much easier than what was proposed by some of the other systems we looked at. All of the functionality we needed to support our 400+ locations is included and the MyStudio team has been wonderful to work with in customizing the platform to fit our needs to a T.

Inconvénients :

Better reporting capabilities are needed but this is something the MyStudio team is already working on and I have full confidence they will be able to deliver!

MyStudio Is AWESOME!

Avantages :

The customer service at MyStudio is second to none! They are always there to help whenever I need it. MyStudio is always improving too! They are constantly adding new features to stay ahead of their competition. They as us as users what we need and then they add that to the software. With my previous software, I never felt like they listened to my concerns. MyStudio is always asking us what we need and how they can improve their software to be the best in the industry!

Inconvénients :

There are a few features that my previous software had that MyStudio doesn't have. But as I said before, they are always adding to and improving their program to give us exactly what we need! The onboarding process was a little bit more tedious and difficult than I would have liked but once it was done, the software was so easy to use right away.