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SingleOps
Description de SingleOps
Un logiciel avancé de bout en bout pour l'industrie verte. CRM, estimations, planification, ordres de travail, feuilles de temps, facturation, inventaire, coût de revient, synchronisation QuickBooks, etc. Cette solution a été conçue en considérant que la technologie peut améliorer la vie de ses utilisateurs et constituer un puissant outil commercial. SingleOps est conçu pour simplifier votre journée de travail, tout en vous faisant gagner du temps et de l'argent.
Qui utilise SingleOps ?
SingleOps est fier d'offrir ses services à de nombreux marchés de services d'extérieur, comme l'entretien paysager, d'arbres ou de pelouse, ainsi que l'approvisionnement en matériaux paysagers/gazon.
SingleOps ne vous convainc pas tout à fait ?
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SingleOps
Alternatives à SingleOps
Avis sur SingleOps
Alternatives envisagées précédemment :
Searched and found the best fit for us...
Commentaires : Overall the experience has been GREAT! The onboarding process was absolutely amazing. We went through the entire process and the person I worked with from the team at SingleOps really listened to me when I explained what I needed the system to do and how I needed to see it on my end. They were thorough and when my onboarding was complete, I felt very confident in using the software and then teaching it to our team.
Avantages :
We like that we have one system that does it all. From preparing the proposal in the field, sending that to our customers as quickly as possible, the CRM that is built in and then taking the same information and our field crew using it to complete the job exactly as it was explained to the customer. We used to have to take information from one system into 2 others and we were making errors and not all the information was being passed. This system makes it seamless and everyone sees the same information from start to finish.
Inconvénients :
I would like it to have a few more calendar features such a recurring tasks and appointments. Also the text notifications are not automated like the emails. I do wish that capability was there and hope to see it in the future. I also would like to see a few more personalization features on the routing software that truly allow routing to take place, but overall, it works and we have found ways to make it do what we want.
Overall love of this software!
Avantages :
SingleOps has made things run smoothly on the day to day for my company. Before, we were using carbon copies for estimates and had STACKS of papers all around that needed to be tracked and entered into QB for accounting. Nightmare at the end of the year. I love that SingleOps makes it easy for all my employees to be on the same page and look at real time changes to work orders and schedules. I love the 'attachment' feature as well as mapping the location of each line item.
Inconvénients :
SingleOps sometimes is glitchy out in the field and that causes some frustration. Especially when you spend an hour on a proposal and then it doesn't save. There are a few kinks as well as some other options I have presented that I hope are being worked out in the pipeline...
Tree people - look elsewhere
Commentaires : The exciting promise quickly faded in lots of tedious work. I still spend many hours each week cleaning up data and manually creating the reports we need. If I don't have good internet signal in the field, sometimes I can't complete the sale. I email the client later and hope I can still land the sale.
Avantages :
It does the math for us when calculating pricing.
Inconvénients :
The product did not match what was sold and promised when we first talked to Singleops. It's one of the least functional pieces of software I've used. And the user interface has no intuitive design to help you delineate on screen what you are looking at. Custom reporting was promised, but that is a half-truth. You can add custom fields and maybe they will show on the report you want. For almost any data I need, I have to run 2 or more reports, then manually edit and cross-reference my own spreadsheets to get the actual data I need. Horrible credit card interface, I have to type in the address that is already saved to the client profile. I can't view the address though once the credit card screen pops up.
Alternatives envisagées précédemment :
Single Ops Review
Commentaires : Overall, our experience with Single Ops has been positive. They continue to build upon customer service and the addition of a dedicated Customer Success Mgr has been a great addition.
Avantages :
Single Ops provides the best customer & work management solution for our business.
Inconvénients :
The downside to Single Ops is the limited GL integration with financial accounting software is with QuickBooks only. When we initially started using Single Ops we used Sage accounting software. Since Single Ops is limited to Quickbooks GL integration we had to convert our financial software over and we learned the hard way that it is better to convert over to QB first, then implement Single Ops.
Alternatives envisagées précédemment :
Good experience
Commentaires : It's allowed us to be very productive and increase sales and operational efficiency
Avantages :
Usually a feature already built to handle our problems.
Inconvénients :
Hard to track future development and changes that put on their roadmap
