netRivals

A must for a multinational e-commerce company

Commentaires : I helped to implement netRivals in a European multinational company, at the beginning I did not know this service but I was impressed with the usefulness and simplicity of the implementation.

Avantages :

offers great information regarding the prices of the products you have in your store. netRivals It is a very important tool if you do not want to be out of step with the market and have a competitive price to attract customers. Something very interesting is that you can define the rules that best suit your market and your profit margin. If your competitors have the same product at X price, you can implement netRivals to update your prices a % above or below your competition and thus devise better strategies.

Inconvénients :

I don't see any flaws in it. It fulfills its objective of keeping the price catalog competitive and it works well.

A must-have platform to reach optimal business performance and pricing efficiency.

Commentaires : Using this platform, we have been able to automate tots of manual processes that were part of our daily pricing management at the very beginning of our history as a company. Apart from the quality of the features of this tool, we'd also like to remark how valuable it has been to us the support provided by the Customer care team before, during and after the implementation of this software. Really remarkable!

Avantages :

One of our greatest concerns is increasing our catalog of products in order to keep offering our customers a wider assortment. This involves releasing more than 10,000 products in 25 markets on a weekly basis, which means that we have to deal with 250,000 new prices every week. To do so, we mainly worked with a system of pricing by categories, in which improving accuracy in terms of pricing was, to be honest, quite complicated and we lost so many opportunities to gain a bigger margin. With netRivals we have managed to get a higher percentage from all our catalog, connected to the prices of our competitors in all the markets. Something which helps us set a far more accurate pricing strategy. We have been able to get rid of lots of Excel files with prices along with the manual procedure. Therefore, we have gained time to be spent on strategy, analysis on market movements, as well as on the decision-making process. Now we can accurately tell in which products we are the cheapest and strongly invest in them, given the fact that conversions significantly increase at better prices. A remarkable improvement has also been made in the purchasing department because thanks to the real-time information on the pricing actions of our competitors we haven been able to negotiate in a more effective way. netRivals flexible and adaptable solution is critical for us to manage our pricing in such a competitive sector as Pet Food.

Inconvénients :

We've been working with netRivals from the very beginning (2016) and we cannot say we have any complaints about its service and features.

Good tool, bad setup

Avantages :

Useful to check all the price variation, the platform is easy to use

Inconvénients :

Setup was very complicated on our side, they have difficulties to setup with simple CSV.

The Best In The Market

Commentaires : We have always had a positive working relationship with Netrivals and they are always available and keen to help. An excellent company that has helped us mange, compare, analyse and grow our business through data management and pricing structure.

Avantages :

Integration was great and the ever evolving and expanding options on offer are excellent. To be able to easily compare thousands of products and to have control of our business data is crucial and Netrivals allows you to do this and much more. The support and communication is top rate. Our Customer Success Rep [SENSITIVE CONTENT HIDDEN] is always available to help, answer questions and has excelled at keeping us up to date with new features. He has looked at how we use Netrivals and has suggested great ways to improve our workflow and get the most out of the software. Overall I'm more than happy with every aspect and would highly recommend Netrivals to any business that wants a thorough view of the market through pricing analysis. It helps you make better-informed pricing decisions that boost your sales and revenue.

Inconvénients :

Netrivals are forever evolving and when you think there could be something to add or improve they are already working on it or already have a solution for you. They are keen to listen to your needs and work around ways for you the get there so there are no real negatives.

Great Software and Easy to Use

Commentaires : As mentioned, apart from the vast amount of information that this tool gives us, it's the mindset that sets these guys apart

Avantages :

It's one thing to have a great system in place, which Netrivals does very well. The key factor making this company great is the people that help us with our requests. They are always looking for a way to help. They take our feedback seriously and continue to improve the product in a way that makes complete sense to the end users.

Inconvénients :

There are no real Cons to mention. There is always room for improvements however that is the case across all similar products