Pour qui ?

Une application Google mobile et web qui permet aux petites et grandes entreprises d'envoyer des messages et de passer des appels vocaux et vidéo entre collègues et partenaires commerciaux.

Notes moyennes

7 119 avis
  • Note globale 4.5/5
  • Facilité d'utilisation 4.6/5
  • Service client 4.3/5
  • Fonctionnalités 4.3/5
  • Rapport qualité-prix 4.6/5

Informations sur le produit

  • Version gratuite Oui
  • Essai gratuit Non
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)

Informations sur l'éditeur

  • Google
  • http://www.google.com

En savoir plus sur Google Hangouts

L'application se synchronise à Gmail et permet de communiquer par SMS, messages audio et appels vidéo.

Google Hangouts - Fonctionnalités

  • Accès mobile
  • Alertes/Notifications
  • Appels audio
  • Chat en temps réel
  • Conférences vidéo
  • Enquêtes et feedback
  • Fil d'activités et d'actualités
  • Fils de discussion
  • Gestion des tâches
  • Intégration de tiers
  • Partage des fichiers
  • Recherche

Avis les plus utiles sur Google Hangouts

Hangout with convenience and simplicity

Publié le 12/03/2019
Deba O.
IT Support executive
Pétrole et énergies, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Hangout has helped my organization reduce spending on a previous collaboration software we hitherto used. I personally prefer hangout for my instant messaging activities. Not only is the software smooth and lightweight, but it is also very easy to use as well as been quick and unproblematic. It is the epitome of messaging convenience for me.

Avantages: Hangout has over the years afforded me a simple and enjoyable messaging experience with the added advantage of been able to send multimedia as well as make calls at reasonable rates to phone numbers and contacts on your Gmail account that also use hangout. I must say that the quality of hangout voice calls (paid option) is just exceptionally great. The video call is free and also nice too. You can archive important conversations as well as easily send an invite to your contact within hangout to adopt the software if they are not using it yet. The ability to have one-to-one or group conversations within Google Hangouts is an advantage that has endured it to me as it has helped my organization reduce spending on a previous collaboration software we hitherto used. The installation is easy and the software is lightweight and as such, hardly cause hanging. I recently was able to install the chrome extension of hangout to my chrome browser and can now reply to my message while on my computer without reaching for my phone. this has furthered made this software more appealing to me. I like the fact that the software is free on Gmail account and yet there are no ads in it

Inconvénients: I miss the SMS functionality that was previously integrated into hangout and I still wonder why it was removed! For you to really enjoy Hangout, you require a very strong internet connection otherwise it becomes a real test of your patience. I also wish there was a way to reach your contact (maybe by assigning a hangout ID phone Number) so that you can call them when they are offline. You might want to avoid sharing very sensitive data with hangout as there is serious concern over the security of files shared with others within hangout. I also think the need to have a Gmail account in order to use hangout is not pleasant. It will be better if hangout can be designed to support a number of email service providers.

Best choice if you use Google ecosystem

Publié le 13/04/2019
Ernesto enrique F.
Web Operations Manager & Co-Founder
Logiciels, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Google Hangouts helped me and continues to help me with my business to connect with my clients and colleagues, although it has many things that can be improved, it has everything necessary to communicate in addition, free of charge, unlimited and without the need to use other applications, much less install anything . It is a very good solution especially if you are a user of the entire Google ecosystem since, as expected, its integration is excellent.

Avantages: I would never have known Hangouts without its integration with the Google mail system and since I am using it I can honestly say that it is the feature that I like the most: its perfect integration with email since it is not necessary to have an application installed on my computer to use it. It is a very simple application to use and it fulfills what it promises, fast, powerful messaging, video calls, ability to create groups of users and quite light if it is used from the web. Another feature that I use a lot and I really like is that the search bar that owns the mail system also finds the messages that you have sent or received through hangouts and it is very useful when you want to find very old messages that you need.

Inconvénients: Something I do not like about Hangouts is that while the competition advances adding more and more features, such as stickers, voice notes, among others, I get the impression that Google Hangouts is not investing time in the platform because it remains the same I also do not like that video calls are not as fluid as their competition and creating a room sometimes gives so many errors that I end up using platform. But when I manage to connect with my colleagues, it works wonders. Finally, I feel that the mobile application must be improved, it is very heavy and slow, today I have a very fast cell phone and it does not affect me but when I had a mid-range cell phone it was a nightmare to use Google Hangouts.

Absolutely love this product.

Publié le 10/12/2019
Utilisateur vérifié
Personalization Consultant
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Super happy with this product, glad to have made the switch and have no intention of switching to anything else anytime. (Though I do wish I could record meetings...)

Avantages: - You can have a call (audio, video etc.) with one or many parties, share your screen if needed and make configurations. Super simple to set-up and also to combine with other tools you are using.
- Also like that when you are adding an event to your calendar. a Hangouts link is automatically created.

Inconvénients: - With other products, meetings used to automatically be recorded and made available to me which was great for going back and making notes, double-checking things etc. I just Googled and technically recording is also possible with Hangouts BUT "This feature is available with the G Suite Enterprise and G Suite Enterprise for Education editions."

Video Conferencing Made Super Easy!

Publié le 09/11/2019
Gaurav G.
Senior Business Intelligence Analyst
Hôpitaux et soins de santé, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
3/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I am using Google Hangout tool at work to conduct conferencing calls with web developers so I can explain tagging requirements and strategy for new web pages, sites or applications. I also use it to do vendor presentations on how a particular media campaign performed. Overall my experience has been smooth as long as I am running one conferencing session and have closed all previous sessions. If I am calling using the random conference number and have muted the Hangout session while sharing my screen, it works fine.

Avantages: Google Hangout is one of the most intuitive and versatile tools available for video conferencing. Since its integrated with the Google ecosystem, I can access it from my corporate Gmail account or Google Calendar or directly through the meeting link. When I schedule a new meeting with my office colleagues, I can easily add Google Hangout to it when creating the invite which automatically generates a conference number. So, if the video conference doesn't work due to internet issues, I can simply dial into the conference using that random number. My favorite feature is Google Hangout letting me share my screen so other participants can see my presentation or whatever I am sharing in my laptop. All these features are available for use without additional cost, as long as, one has a Google account.

Inconvénients: There are couple of issues which bother me when using Google Hangout. Firstly, I can't have multiple conferencing sessions open at the same time. Secondly, the steps to share my screen or presentation are not very intuitive and confusing to those who are first time users. I also believe active Google Hangout conferencing sessions consume high RAM resources and slows down Chrome browser or CPU. Finally, since Hangout is a Google product, it doesn't work smoothly using any non-Chrome browsers such as Internet Explorer. If I try opening it in Internet Explorer, Google Hangout may not start conference session. Google also needs to add new features and make Hangout more friendly experience when using mobile. Plus, I should be able to use Google Hangout with other meeting participants who don't have Hangout.

Google needs to make a decision

Publié le 27/03/2019
Zach I.
Agent
Divertissement, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
3/5
Facilité d'utilisation
3/5
Fonctionnalités
2/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I initially installed Hangouts because it was the only way I could receive text messages inside of my office, which has terrible reception due to all of the sound insulation (we do voice recordings in-house.) It was a SAVIOR when it first came out because Google was one of the only companies supporting Wifi calling and texting. I also liked that I was able to have Hangouts to route multiple numbers (I'm in NYC and LA.) When it first came out, Hangouts was completely innovative.

Inconvénients: Google has too many departments designing conflicting products instead of putting all hands on deck to work on one piece of software. Google Chat? Wave? Plus? Hangouts? It's insane. I pay for GoogleFi now with the express interest of using hangouts, so I can get texts on my computer. But when I try to load it on my Google Pixel, it's slow - like, "1997 loading a JPG-level" slow. I don't trust that many of my texts are going through and that I am receiving them. Sometimes a message that a friend sent a day before comes to me in the middle of the night. It feels like Google is phasing this out, but it is unclear what the replacement will be. I am so horrified that I might honestly just switch plans. Now that young people use texting as their exclusive method of communication, I have found that this is hurting my social and business-life. It's pretty pathetic that Facebook Messanger - a free service - is more reliable than Hangouts, a product that I now technically pay for as a GoogleFi subscriber. I am losing faith in the Google Brand because of this product. And because many users do not pay for Fi, they provide almost no customer service for Hangouts, because they are overwhelmed with complaints from their free users.

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