Refund Geeks

Refund Geeks

par Refund Geeks

Qui utilise Refund Geeks ?

Any business that ships more than 20 packages a day. E-commerce businesses or manufacturing / wholesale companies which use UPS and FedEx for parcel and freight.

Description de Refund Geeks

Save money and improve efficiency on UPS & FedEx accounts through Analytics, Automated Refunds and Cross-Carrier Reports. Leverage our AI exception notification platform to alert you of anomalies with your shipments and invoices.

Informations sur Refund Geeks

Refund Geeks

https://www.refundgeeks.com

Fondé en 2017

Prix de Refund Geeks

Refund Geeks est disponible en version gratuite et propose un essai gratuit. Voir plus d'informations concernant le prix de Refund Geeks ci-dessous.

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Refund Geeks - Fonctionnalités

Logiciels de livraison
Calcul du prix d'envoi
Connaissements
Gestion d'entrepôt
Import/Export
Intégration des services d'expédition
Livraison de colis
Livraison de conteneurs
Livraison par voie aérienne
Livraison par voie maritime
Livraison par voie terrestre
Suivi des expéditions
Transport maritime
Analyse de paquets
Analyse prédictive
Audit automatisé
Gestion de tiers
Gestion des exceptions
Importation de données
Optimisation de l'envoi
Rapport de recouvrement des coûts
Réclamations automatisées
Services d'audit et de réclamation
Suivi de l'expédition
Vérification des factures du transporteur

Avis sur Refund Geeks

Afficher 5 avis sur 41

Note globale
4.9/5
Facilité d'utilisation
4.8/5
Service client
4.8/5
Fonctionnalités
4.8/5
Rapport qualité-prix
4.9/5
Patrick B.
President and CEO
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Overall Rating
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Likelihood to Recommend
    10/10
  • Provenance de l'utilisateur 
  • Publié le 21/12/2018

"It's a No-Brainer"

Commentaires: The refunds I'm receiving are amazing and I don't have to lift a finger! Bravo!

Avantages: Refund Geeks gets money back for my shipments which were late according to the shippers' terms and conditions. These are refunds I would not normally have time to do the work to get, so this service is a no-brainer. I get money back for doing nothing!

Inconvénients: What's not to like? I get refunds for doing absolutely nothing!

  • Provenance de l'utilisateur 
  • Publié le 21/12/2018
Utilisateur vérifié
Business Owner
Articles de sport, 201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Overall Rating
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Likelihood to Recommend
    10/10
  • Provenance de l'utilisateur 
  • Publié le 21/12/2018

"Great Service "

Commentaires: We're happy with the service they provide, the only thing we would change is the percentage that they take for getting us the reimbursement.

Avantages: We've been using their services for a couple of months now and we are pleased with them. They are able to manage our shipments and make sure that we are reimbursed for late shipments. This saves us a lot of time and we are very happy with it!

Inconvénients: They take a pretty big cut of the reimbursement. Granted we don't have to do anything to get our money back, but they do take quite a bit of it.

  • Provenance de l'utilisateur 
  • Publié le 21/12/2018
Natalie H.
Director of Sales and Customer Service
Automobile, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Overall Rating
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Likelihood to Recommend
    10/10
  • Provenance de l'utilisateur 
  • Publié le 27/12/2018

"Set it and forget it!"

Commentaires: Prior to being referred to Refund Geeks we were only getting credits for missed deliveries that customers brought to our attention. Now we have a great monitoring system giving us a montly refund that we would have never gotten.

Avantages: The application is easy to use and straight forward. You get a weekly update on your refunds you receive as well as one place to look at your invoices from any shipping provider. Customer service is great with a quick response on email.

Inconvénients: Altho email is the quickest communciation, maybe a instant chat for any quick questions.

  • Provenance de l'utilisateur 
  • Publié le 27/12/2018
Maya E.
Owner
Vente au détail, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Overall Rating
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    Unrated
  • Rapport qualité-prix
    Unrated
  • Likelihood to Recommend
    8/10
  • Provenance de l'utilisateur 
  • Publié le 21/11/2019

"Worth it!"

Commentaires: Overall, I would definitely Refund Geeks to make sure you get what is owed to you in late shipments!

Avantages: I loved how easy Refund Geeks was to set up. I was able to get refunds from a few order that I wouldn't have noticed before!

Inconvénients: The thing I like least about Refund Geeks is that they are not available for chat (although their customer service does reply quickly).

  • Provenance de l'utilisateur 
  • Publié le 21/11/2019
Debra F.
IT-Marketing
Automobile, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Overall Rating
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Likelihood to Recommend
    6/10
  • Provenance de l'utilisateur 
  • Publié le 12/02/2019

"Well I have my doubts but I do like the concept"

Avantages: Since no monthly , my ROI was not bad, just harder to set up and implement, but the idea of this cost management was really a great idea!

Inconvénients: Like I said not as easy as I would have liked and thought it would do a little more

  • Provenance de l'utilisateur 
  • Publié le 12/02/2019