15 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Okendo
Description de Okendo
Solution approuvée par plus de 1 500 marques DTC (Direct-to-Consumer) de Shopify pour saisir et présenter des indicateurs à fort impact sur les réseaux sociaux, notamment des notes et des avis des clients, des opinions, du CGU (Contenu Généré par l'Utilisateur) et des questions et réponses. Tirez le meilleur parti de chaque avis grâce à des intégrations transparentes dans vos stratégies marketing multicanaux, notamment Facebook, Google Ads, Google Search et Google Shopping. Suivez, mesurez, créez des rapports et optimisez tous les aspects de votre stratégie marketing client.
Qui utilise Okendo ?
Les commerces de détail Shopify à forte croissance, dont de nombreuses marques DTC à croissance très rapide telles que SKIMS, Knix et Born Primitive.
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Okendo
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Avis sur Okendo
Love Okendo for my reviews!
Commentaires : Service is top notch, integration is awesome, can't say enough good things!
Avantages :
It's a greatly automated email management tool that integrates with other platforms too.
Inconvénients :
I wish I could schedule reviews to be posted to social media accounts.
Alternatives envisagées précédemment :
Okendo Reviews
Commentaires : We had a great experience with Okendo and now that is it set up, the reviews are pouring in. Love that it doesn't take maintenance. It just works
Avantages :
Okendo was easy to install on our website & add to our Google Shopping feed. Customers respond to the review emails, we don't even have to offer them a discount. The review emails are easy for the customers to use & upload their own photos of the products. Love that set-up wasn't complicated - it just works
Inconvénients :
Okendo just added reporting, a feature we appreciate now, but wasn't available when we launched. We'd love if Okendo would incorporate directly with Freshdesk - our customer service app
Alternatives envisagées précédemment :
review
Avantages :
Ease of use and automatic review push feature.
Inconvénients :
limited features, can not connect reviews to google.
Love it
Commentaires : Overall very happy with Okendo.
Avantages :
I love how easy it was to implement, love the plethora of questions we can ask our customers to get super indepth reviews. I love the image upload option for customers. And I ESPECIALLY love that the price isn't based on how many reviews we get - we switched from Yotpo because we were getting punished for increased order volume.
Inconvénients :
I wish we were able to break down the reviews in an easily digestible report for our design team. As is, they have to really drill down into the app to see reviews. Wish there was an ability to toggle reporting options with images, SKU's, etc. so that I could present to our team.
I chose Okendo to replace Yotpo
Commentaires : Having qualitative reviews helps a lot to reassure our new customers since we are a young brand ! Okendo is the best app to do so.
Avantages :
Okendo was very easy to implement, and the Okendo team was super friendly and helped set up the reviews the way we wanted to. We were able to customize very much the reviews, and the team understood perfectly what we wanted from the start. The commercial offer was very good and the value for money is great. I also like the fact that you can group products to maximize the number of reviews under one item. For me it is the best app for reviews !
Inconvénients :
There are not many things that I don't like, maybe it would be nice to be able to customize a little bit more the emails but that is it !
