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AlertMedia
Description de AlertMedia
Communiquez de manière bidirectionnelle, sécurisée et en temps réel avec des audiences de toutes envergures sur n'importe quel canal, vers n'importe quel appareil, n'importe où dans le monde, le tout en quelques secondes seulement. Cette interface facile d'utilisation vous permet de communiquer avec vos employés et audiences associées par SMS, appel, e-mail, notifications push d'applications, réseaux sociaux, appels de conférence et canaux personnalisés, tout en obtenant des renseignements et rapports en temps réel. C'est moderne, fiable et sécurisé. Obtenez vos devis et une assistance client exceptionnelle, le tout sans frais cachés.
Qui utilise AlertMedia ?
Soins de santé, fabrication, organismes à but non lucratif, services bancaires/financiers/juridiques, bâtiment, services publics, commerces de détail, établissements de transport/fret ou toute organisation disposant d'un groupe d'individus à notifier.
AlertMedia ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
AlertMedia
Alternatives à AlertMedia
Avis sur AlertMedia
Alternatives envisagées précédemment :
Great software and Support!
Commentaires : My experience from sale to implementation has been very good. The support team is as good as many have eluded to and both the sales and customer success teams have been very responsive and helpful. The product is heavily used in our Org and plays a critical role in communication to clients. Being able to use the product to quickly get out communication internally and externally has been a huge benefit for us. I am definitely an advocate of AlertMedia!
Avantages :
• Intuitive UI • Easy to implement • Great customer service! • Fast sending of notifications • Great feature set • Multi-purpose use cases
Inconvénients :
Aside from a few minor bugs and a few enhancement requests, I haven't had any significant negative experiences.
Réponse de l'équipe de AlertMedia
il y a 3 ans
Thank you for leaving us a review! We are so glad to hear that AlertMedia has helped you quickly communicate with your employees and customers. We are always releasing new features and product enhancementswe will have your Customer Success Manager reach out to share some of the exciting updates we have coming up.
Alternatives envisagées précédemment :
AlertMedia Is My Go To Solution
Commentaires : We have realized tremendous value in taking care of our employees and their families. They know we sincerely care and have invested in their safety. AlertMedia gives me and my team the ability to monitor, prepare, alert and account for our team during hurricanes, severe weather, active shooter events, wildfires and more. It's hard to put a price on that kind of peace of mind, but AlertMedia far and away makes this return on investment one of the best we have.
Avantages :
Our employees are the most important part of Fairway and it's our job to protect them. The ability to contact and alert employees all over the country for any emergency situation that may impact them has been the foundation for our Crisis and Emergency Management operations. It has also been a key business driver for us and allows less disruption and the the shifting of work if needed. With AlertMedia we are able to proactively monitor our 9700 employees across the US. Our employees have been in almost every major weather event of the last three years and I have received many emails and letters of thanks for looking out for them and their families.
Inconvénients :
I have used most if not all of the main Emergency Notifications Systems on the market in my 27 years in IT, mainly Everbridge, xMatters and others where cost outweigh the benefits. AlertMedia's innovation roadmap and customer input has made then stand out. With this close relationship AlertMedia has with its customers we see new features added to help provide us better situational awareness.
Réponse de l'équipe de AlertMedia
il y a 4 ans
Thank you so much for leaving us a review! We are dedicated to helping our customers keep their people safe and informed through any critical event that comes their way and it truly makes our day to hear that AlertMedia has helped you proactively protect your people through so many severe weather events.
AlertMedia Review
Commentaires : Overall, AlertMedia is a great product. We don't need to send notifications all the time, but being able to stay updated on anything happening near our offices or employees area of residence brings us a sense of calm, knowing we can quickly alert them when needed.
Avantages :
AlertMedia's website is easy to navigate. The real time notifications are great. Being able to communicate with our employees on multiple channels (text, email, voicemail, teams, app) is a major plus. The customer service is always responsive and is quick to resolve any issues.
Inconvénients :
Sometimes you can get over-alerted, but with the addition of Threat Intelligence, we have been able to get that under control. There is also some limited functionality on the mobile app vs the website.
Réponse de l'équipe de AlertMedia
il y a 3 semaines
We appreciate the feedback, Josh! Glad to hear you are having a positive experience using the platform.
AlertMedia review
Commentaires : We use it as a part of our BCP communication tool and it's effective
Avantages :
Can communicate with the group through various communication tools including email, sms and app message and get instant responses.
Inconvénients :
I sometimes see errors such as a message did not delivered to everyone
Réponse de l'équipe de AlertMedia
il y a 4 ans
Thank you for your feedback. Message delivery is critical to our platform. Oftentimes message errors indicate the need to update contact data or an issue with the cell carrier. We'll have your Customer Success Manager reach out to provide more details.
Alternatives envisagées précédemment :
Quality and Excellent Service
Commentaires :
Very satisfied with my experience, so far.
We have had a few issues come up and the responsiveness of the AlertMedia leadership jumping in and address the issues was a testament to their dedication to meeting the needs of their customers.
Avantages :
A key feature AlertMedia has that others don't, allows our production facility to check off individuals we see safely outside. Not all employees have their cell phone/ device with them while they are on the production floor. Those individuals that are unable to respond with their status, need to be located and checked off. We need to be able to respond on their behalf when we see that they have safely evacuated so we know who is and is not accounted for. App navigation is easy.
Inconvénients :
(no opt out option for employees) A profile has to be created for each employee and in order to do that an email or phone number has to be provided. An employee cannot exist in the system without email or phone number. Some employees don't want an email or phone call or text or alert from the app and would rather just follow their coworkers. We have to have them in the system for evacuation reasons, and we cant make up a number or email or use a supervisors email, the system catches that and wont proceed with creating the employee.
Réponse de l'équipe de AlertMedia
il y a 3 ans
Thank you for your review! It makes our day to hear that you've had a great experience with AlertMedia and our dedicated support teams. If you would like to offer your people a way to opt-in or out of AlertMedia, we offer a customizable registration page that you can circulate internally for employees to easily elect to receive notifications.
