17 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Flowroute
Description de Flowroute
Flowroute, l'opérateur cloud de liaison SIP axé sur les logiciels, fournit des services de communication et une technologie pour les plateformes basées sur le cloud. En donnant aux entreprises un accès programmatique aux services d'infrastructure de communication, cet outil simplifie l'introduction de nouvelles solutions de communication sur le marché. Le système national breveté Flowroute HyperNetwork offre aux principaux services d'appels et de messagerie de qualité opérateur une fiabilité, une portée et une simplicité inégalées.
Qui utilise Flowroute ?
Flowroute aide les organisations informatiques de tous types et de toutes tailles, y compris les grandes entreprises, les fournisseurs de services de communication, les organisations de développement de logiciels et les prestataires d'infogérance/revendeurs.
Flowroute ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
Flowroute
Alternatives à Flowroute
Avis sur Flowroute
Fantastic quality provider
Commentaires : I've setup my business with Flowroute being the provider and 3CX as my PBX. My overall experience has been great
Avantages :
The pay as you go idea Flowroute brings to the table is great. I love how easy it is to set up my account and get my Sip trunk live. Anytime I run into issues, the support team reports back on my tickets. Overall I've had little downtime with them
Inconvénients :
I think everything is great about the provider, the only thing I liked least is the lack of software to connect your texting API to.
Réponse de l'équipe de Flowroute
il y a 4 ans
Thanks very much for your balanced and fair review. I'm glad you felt positive and happy with our services.
Reliable service with great support
Commentaires : Flowroute helps me to offer enterprise grade sip trunking at a very affordable price. Their support team gives me confidence and allows me to focus on running my business. Having a great partner is not optional if success is your goal, and Flowroute delivers.
Avantages :
Flowroute has an extensive infrastructure. They are always investing in their environment and improving their offering. Sound quality and security are top-notch. I can confidently use the flowroute service to provide quality voice services to my clients.
Inconvénients :
There is currently one small issue with the management console where I am unable to move DIDs around between sub-accounts, but the support team is very responsive and helps me achieve this quickly, so this is minor. Additionally, Flowroute indicates this issue will be addressed shortly, and based on their track record, i'm confident it will be.
Réponse de l'équipe de Flowroute
il y a 3 ans
Thank you, Mr Ebbett, for taking the time to give us a generous rating as well as some thoughtful and fair feedback! Our aim is certainly to provide the highest quality products. We are diligently working on creating and implementing more features and we always appreciate when loyal customers like you are willing to let us know about issues you might have and features you'd like us to build. We respect your input and value your business!
Alternatives envisagées précédemment :
Flowroute is pretty good, but not the best
Commentaires : We like Flowroute, but their customer service throughout their acquisitions/mergers has suffered. They are a backup/tertiary option for our dialtone, and the service support is why they aren't primary.
Avantages :
Their web portal is great and very intuitive
Inconvénients :
Their customer service/support is lacking compared to competition.
Réponse de l'équipe de Flowroute
il y a 4 ans
Hi Brian, Thanks so much for sharing your experience with us. I'm so sorry that your customer service experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes.
One-stop pace for all our telephony needs
Commentaires : We have been using Flowroute for more than a decade. We have not faced any issue with voice quality or SMS delivery. They have a wonderful support team to help us. Thanks to [SENSITIVE CONTENT HIDDEN] from support who's very helpful.
Avantages :
Sip Trunking Voice DID's Messaging Open API
Inconvénients :
Just one issue. We purchase DID using API and the DID's are not SMS enabled by default. We have to send a request to support to enable SMS for the purchased DID's
Réponse de l'équipe de Flowroute
il y a 4 ans
Hi Kevin, thanks for leaving us such a wonderful review. We are glad that you loved your experience; our team is very happy to read what you wrote. We put customer experience and satisfaction as our priority. So thanks for your kind words and we look forward to seeing you again.
Flowroute for VOIP
Avantages :
The software allows numbers and dies to be easily integrated with user’s own software for PSTN services via voip. Our company uses services from flowroute to provide pstn services to our video collaboration customers. The support is very helpful and is willing to spend hours to help out with technical challenges.
Inconvénients :
There isn’t much to dislike about this software. It is priced economically as well. However better cnam and text messages support will be an additional benefit.
Réponse de l'équipe de Flowroute
il y a 4 ans
Thank you, Farhan, for your review!! It is a pleasure serving you on VOIP. We really appreciate you taking the time to share your feedback and being so open with us.
