Pour qui ?

ADP Comprehensive Services aide les clients de presque tous les secteurs d'activité qui cherchent à gérer leurs besoins en matière de gestion du capital humain dans l'administration des ressources humaines, des talents, de la paie et des avantages sociaux.

Notes moyennes

51 avis
  • Note globale 4 / 5
  • Facilité d'utilisation 4 / 5
  • Service client 4 / 5
  • Fonctionnalités 4 / 5
  • Rapport qualité-prix 4 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • ADP Comprehensive Services
  • https://www.adp.com/what-we-offer/products/adp-comprehensive-services.aspx
  • Fondé en 1949

En savoir plus sur ADP Comprehensive Services

Avec la plateforme Workforce Now, vous bénéficiez d'une équipe de spécialistes qui travaille en partenariat avec votre équipe des ressources humaines pour proposer des meilleures pratiques et des processus efficaces avec un service d'assistance.

ADP Comprehensive Services - Fonctionnalités

Information non fournie
  • Conformité fiscale
  • Formulaire W-2/ 1099
  • Gestion des avantages
  • Impression de chèques
  • Portail libre-service
  • Prise en charge de plusieurs pays
  • Prise en charge de plusieurs états
  • Rapports de paie
  • Saisie sur salaire
  • Suivi 401(k)
  • Suivi des vacances/congés
  • Versement direct
Information non fournie

Avis les plus utiles sur ADP Comprehensive Services

ADP Comprehensive Services Review

Publié le 26/09/2018
Nicholas L.
HR Analyst
Capital risque et capital-investissement, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It has been helpful to provide metrics for senior management regarding HR analytics, self service for our employees for a bunch of personal information, allow for I-9 management through E-verify, great custom reporting to be able to pull for our teams within our organization, and allow for online performance management for our employee population.

Avantages: There are plenty of great options such as faster customer service- being able to talk to a representative very quickly, super helpful with setup such as for open enrollment in setting up all the new plans and rates, setup with API's to vendors, help with total management, addition of HR analytics and dashboard for management and HR to make metrics that are very useful, help with custom reporting and very easy for employees being able to make changes such as their direct deposit, tax information , life events and benefit enrollment. It is also great to have the E-verify file feed built into ADP so we can send it directly to them.

Inconvénients: The on boarding for ADP is not great and does not allow for a true on boarding system as we cannot electronically sign for any documents and cannot transfer all data from our ATS. Sometimes, we have experienced a longer wait time for customer service and it makes it difficult to talk with someone but have had a good overall experience. The total management is not a true capture for management of leave as we do not have any ADP time sheets so it makes it impossible to track based on time sheets since we use Unanet.

Réponse de l'éditeur

envoyé par ADP Comprehensive Services le 09/01/2019

Hi Nicholas, thank you for taking the time to provide a review of ADP Comprehensive Services. We appreciate your business and loyalty to ADP!

The perfect addition to our HR team

Publié le 23/01/2019
Dana H.
HR Specialist
Vente au détail, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We are a growing business that used to do all payroll and HR management in house. As we began to grow, it became obvious that our old ways were not going to cut it in terms of volume of new hires and a forever lengthening payroll list. Adding ADP to our company has really streamlined how we handle every area of payroll and HR, that we are saving time and adding value to our outdated processes.

Avantages: What I like most about ADP Comprehensive Services is the ease of use. After completing a few training classes for the service, I felt very competent in using the software, and very confident that I could continue to gain more knowledge as time went on. ADP does an excellent job of providing you witht he tools needed to get your company up and running fast with their software.

Inconvénients: What I like the least about ADP Comprehensive Services is that certain modules work better with different browsers, and that can be very frustrating. Having to switch back and forth between chrome and IE to get the best experience from one situation to the next is not ideal.

Réponse de l'éditeur

envoyé par ADP Comprehensive Services le 24/01/2019

Hi Dana, thank you for providing a review of ADP Comprehensive Services. We're so happy that your payroll and HR areas have been streamlined, saving time and adding value!

Great product for the right type of customer

Publié le 16/05/2019
Utilisateur vérifié
HRIS Analyst
Produits chimiques, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: There are a lot of modules that are bundled within the system that we find useful.

Inconvénients: There are very limited options for customization.

Réponse de l'éditeur

envoyé par ADP Comprehensive Services le 17/05/2019

Thank you so much for the review! We appreciate your business and will continue to deliver market-leading features and functionality to our clients. Have a great day!

The system is a good but there are quirks and not even your staff knows how to resolve at time

Publié le 18/07/2018
Donna S.
Human Resources Director
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
1 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: All files are now uploaded electronically, appraisals are done online and is now paperless. They have great features if only the implementation and training were better. They provide you with videos that are completely outdated.

Avantages: Different features, good variety. It has tons of functions, if only the implementation team was adequate. I have worked on several implementations and the whole process is a mess.

Inconvénients: The training is not very good. I used Administaff several years ago and their implementation & training rocked

Réponse de l'éditeur

envoyé par ADP Comprehensive Services le 20/07/2018

Hi Donna, thank you for providing a review of ADP Comprehensive Services. We appreciate your business and loyalty to APP! I would love to connect with you more about our customer support. Please reach out to: will.blalock@adp.com

ADP Comprehensive Services- Review

Publié le 19/09/2019
Angelica M.
VP/Director of Human Resources
Banque, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I can be a one person HR department. Also, I can create reports that third parties are requesting in a matter of minutes since all the information is in one system.

Avantages: That it entails all HR aspects. Love that everything you need to know is a click or two away.

Inconvénients: The implementation falls short of the expectations. No true guidance is given. It is up to the implementer to make the decision, but what if we don't know how we want to set up the feature.

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