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ADP Comprehensive Services

ADP Comprehensive Services

Description de ADP Comprehensive Services

Avec la plateforme Workforce Now, vous bénéficiez d'une équipe de spécialistes qui travaille en partenariat avec votre équipe des ressources humaines pour proposer des meilleures pratiques et des processus efficaces avec un service d'assistance.

Qui utilise ADP Comprehensive Services ?

ADP Comprehensive Services aide les clients de presque tous les secteurs d'activité qui cherchent à gérer leurs besoins en matière de gestion du capital humain dans l'administration des ressources humaines, des talents, de la paie et des avantages sociaux.

ADP Comprehensive Services Logiciel - 1
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ADP Comprehensive Services Logiciel - 5

ADP Comprehensive Services ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

ADP Comprehensive Services

ADP Comprehensive Services

4,3 (165)
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VS.
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114
Intégrations introuvables
4,3 (901)
4,3 (901)
4,3 (901)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur ADP Comprehensive Services

Note moyenne

Note globale
4,3
Facilité d'utilisation
4,1
Service client
4,0
Fonctionnalités
4,2
Rapport qualité-prix
4,0

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
50%
4
33%
3
12%
2
4%
1
2%
JAIDA
CREDIT MANAGER (France)
Marketing et publicité, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

OUTIL PRATIQUE

5,0 il y a 8 mois

Commentaires : J'apprécie ADP pour toutes les fonctions proposées, mais ausii lorsque je déclare mes impôts plus besoin de reprendre les fiches de paie ou de renseigner un fichier excel car l'outil nous indique le nombre de jour travaillés

Avantages :

Cet outil est très pratique notamment pour saisir ses congés, les valider en instantanée, analyser les jours d'absence et ou de présence de chacun

Inconvénients :

je n'en vois pas, pour le moment j'apprécie tous les accès qu'offre ADP

Réponse de l'équipe de ADP

il y a 7 mois

HI Jaida, thank you for your positive review! We appreciate your thorough review and so glad to hear that you are finding the platform practical and easy to use! We look forward to continuing to work together.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services financiers, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Access for All Employees

5,0 il y a 6 ans

Avantages :

ADP works great for offices of any size. I've used it for years love the capability it has to access your pay-stubs and 401k information without having to contact HR for help. You can also check your weekly earnings and audit your work without any hassle.

Inconvénients :

It takes a little getting used to on your first couple of uses, but you get the hang of the features quickly.

Réponse de l'équipe de ADP

il y a 6 ans

Hi, thank you for providing a review of ADP Comprehensive Services. We appreciate your business and loyalty to APP!

Emily
HR Generalist (É.-U.)
Services financiers, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Comprehensive Services Changed the Game

4,0 il y a 7 mois

Commentaires : Overall, I am very grateful for having Comprehensive Services. I would not have been able to stay with the company I am currently at had they not made this switch.

Avantages :

We were with ADP Workforce Now in what they call Majors. This is the same technology platform but with significantly less support and modules than with Comprehensive Services. During our time with Majors, we went through several significant issues that required support and it was not a good user experience. By moving to Comprehensive Services, we gained access to modules that streamlined our processes, an HR Business [sensitive content hidden] who is your right-hand person and can support you strategically as well as advocate for you when issues arise, and gained access to a better service platform and team. The amount of stress that his been eliminated by moving to Comprehensive Services is significant.

Inconvénients :

I will say that I continue to be disappointed by Benefit Services and implementation. Implementation was a bit of a mess. It was clear there isn't a checklist to make sure clients are receiving access and education to everything included. We did not gain access to some modules until after I had inquired about what we were missing and pushed to gain access. Benefit services tends to be similar to implementation where it seems the teams don't know how to use the entire system. A lot of things are missed/dropped when working with them.

Réponse de l'équipe de ADP

il y a 7 mois

Hi Emily, we really appreciate the thorough and detailed review! The detailed feedback is so valuable as we continue to work towards improving the user experience where we can. We are so glad to hear that we've been able to meet your complex needs and that you're grateful for Comp Services. We're grateful for clients like you and look forward to a continued partnership. Please reach out if you need anything.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 5 001–10 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

ADP WFN is good but you'll regret adding comprehensive services...

1,0 il y a 5 ans

Commentaires : I refuse to work for any company that uses comprehensive services.

Avantages :

Absolutely nothing, it's extremely expensive and adds nothing to a company unless they don't want to pay for a in-house payroll specialist. However, an in-house payroll specialist with prior ADP experience will have more control without comprehensive services which should lead to less errors with thorough audits.

Inconvénients :

I used ADP Comprehensive services tied in with ADP Workforce for approximately six weeks . Week 2 I wanted to pull out my hair in frustration. My prior company had ADP WFN where I had full control. My new company had comprehensive + WFN. My top three aggravations were: #1 losing the ability to cut manual checks (i.e. QuikCalc 1min-30 sec task w/o CS). The team would be responsible for this & if we were lucky we received the calculations before the end of the day. #2 losing the ability to preview & submit payroll. (Another 2-10 min process) The team sent us custom Excel files to enter retro pay, pto, missed hours etc. Once complete we sent it to them to create a batch. Hrs later they'd send preview reports for verifying. Each code required 1-2 correction plus waiting hours for updated reports. Our bi-weekly submission date was Wed but they submitted on Thu cutting it extremely close to the wire & leaving no room for a final look over. #3 our team was no more knowledgeable than the CSR's answering phones. For several weeks we requested a shift differential added to certain communities, they struggled to figure it out & we had to cut checks for shorted employees. However, the 4th pay period attempted they got the rate correct but that's the only rate employees were paid.

Réponse de l'équipe de ADP

il y a 5 ans

We apologize for the experience you encountered and understand how frustrating the situation must have been. ADP let you down, which is something we never aspire to do. For that, we are also sorry. We have taken measures to immediately address the issues you have raised, including reducing the number of payroll previews for agile and accurate pay processing. We have also made investments in automated payroll processing to streamline the auditing and validation process, and enhance the client experience further. If there is anything else we can do, please let us know.

Charlotte
office manager (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

very easy on the back end of things

5,0 il y a 4 mois

Commentaires : very positive because it simplifies the payroll process

Avantages :

super easy to edit employees time, view time, manage when and where they can clock in.

Inconvénients :

employees are not able to go back and edit their time themselves after it has been 24 hours.