ADP Comprehensive Services

ADP Comprehensive Services

par ADP Comprehensive Services

Qui utilise ADP Comprehensive Services ?

ADP Comprehensive Services aide les clients de presque tous les secteurs d'activité qui cherchent à gérer leurs besoins en matière de gestion du capital humain dans l'administration des ressources humaines, des talents, de la paie et des avantages sociaux.

Description de ADP Comprehensive Services

Avec la plateforme Workforce Now, vous bénéficiez d'une équipe de spécialistes qui travaille en partenariat avec votre équipe des ressources humaines pour proposer des meilleures pratiques et des processus efficaces avec un service d'assistance.

Informations sur ADP Comprehensive Services

ADP Comprehensive Services

https://www.adp.com/what-we-offer/products/adp-comprehensive-services.aspx

Fondé en 1949

Prix de ADP Comprehensive Services

ADP Comprehensive Services n'est pas disponible en version gratuite mais propose un essai gratuit.

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

ADP Comprehensive Services - Fonctionnalités

Logiciels de gestion du personnel
Budgétisation et prévision
Gestion des sous-traitants
Gestion du cycle de vie des employés
Gestion du recrutement
Gestion du temps et des absences
Main-d'œuvre variable
Mesure des performances
Planification du personnel
Prévision du travail
Suivi des compétences
Conformité fiscale
Externalisation de la paie
Formulaire W-2/ 1099
Gestion des avantages
Impression de chèques
Portail libre-service
Prise en charge de plusieurs pays
Prise en charge de plusieurs états
Rapports de paie
Saisie sur salaire
Suivi 401(k)
Suivi des vacances/congés
Versement direct
Base de données des employés
Feedback à 360 degrés
Gestion de la paie
Gestion des avantages
Gestion des congés
Gestion des performances
Gestion des rémunérations
Gestion du recrutement
Gestion du temps et des absences
Intégration des employés
Portail libre-service
Profils des employés
Suivi des candidatures

Avis sur ADP Comprehensive Services

Afficher 5 avis sur 62

Note globale
4,2/5
Facilité d'utilisation
4,1/5
Service client
4,1/5
Fonctionnalités
4,1/5
Rapport qualité-prix
4/5
Alexandra S.
HR Payroll Manager
Construction, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 04/04/2019

"Reliable and User-Friendly"

Commentaires: Overall the product is amazing and Reliable! It has made managing Payroll and Hr a breeze.

Avantages: Easy to use and reliable. Plus the customer service group is amazing!

Inconvénients: Occasional system glitches but the service team is always quick to assist.

Réponse de l'éditeur

envoyé par ADP Comprehensive Services le 08/04/2019

Hi Alexandra,
Thank you so much for taking the time to provide a review! We are happy you enjoy the service experience so much. That's what we pride ourselves on.
Have a great day!

  • Provenance de l'utilisateur 
  • Publié le 04/04/2019
Dana H.
HR Specialist
Vente au détail, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 23/01/2019

"The perfect addition to our HR team"

Commentaires: We are a growing business that used to do all payroll and HR management in house. As we began to grow, it became obvious that our old ways were not going to cut it in terms of volume of new hires and a forever lengthening payroll list. Adding ADP to our company has really streamlined how we handle every area of payroll and HR, that we are saving time and adding value to our outdated processes.

Avantages: What I like most about ADP Comprehensive Services is the ease of use. After completing a few training classes for the service, I felt very competent in using the software, and very confident that I could continue to gain more knowledge as time went on. ADP does an excellent job of providing you witht he tools needed to get your company up and running fast with their software.

Inconvénients: What I like the least about ADP Comprehensive Services is that certain modules work better with different browsers, and that can be very frustrating. Having to switch back and forth between chrome and IE to get the best experience from one situation to the next is not ideal.

Réponse de l'éditeur

envoyé par ADP Comprehensive Services le 24/01/2019

Hi Dana, thank you for providing a review of ADP Comprehensive Services. We're so happy that your payroll and HR areas have been streamlined, saving time and adding value!

  • Provenance de l'utilisateur 
  • Publié le 23/01/2019
Utilisateur vérifié
Associate Director, Digital Investment
Marketing et publicité, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    2/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 19/05/2020

"Simple interface makes for an effective platform"

Commentaires: ADP makes it easy to review your pay stubs and any other historical tax documents you may need so that you don't have to worry about saving your old W2 in the mail for months until it comes time to file your taxes. It is easy to use and visually pleasing, especially in the pay stub section, which clearly shows your gross and net pay and the specific taxes that were taken out. I wish they had better customer service, but it often is not necessary since the website is so easy to use, so it isn't a huge con.

Avantages: For me, there are two main pros of ADP. One, ADP is able to store your historical payroll information from past jobs alongside your current job's information (if both jobs used ADP as their payroll server). This is extremely helpful for younger millennials who switch jobs frequently and need online access to tax documents like pay stubs and W2s. Additionally, the visuals provided with each pay stub are colorful and easy to understand.

Inconvénients: Sometimes the ADP site would be down for maintenance and there wouldn't be an option to contact customer service via email or phone. The visual that ADP shows when the site is down looks very outdated and did not provide any information on when the site would be back up, so this was frustrating at times.

Réponse de l'éditeur

envoyé par ADP Comprehensive Services le 21/05/2020

Thank you so much for the review! We appreciate the kind words and hope you have a great day!

  • Provenance de l'utilisateur 
  • Publié le 19/05/2020
Utilisateur vérifié
Payroll Specialist
Hôpitaux et soins de santé, 5 001-10 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    1/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    1/5
  • Support client
    2/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 11/05/2019

"ADP WFN is good but you'll regret adding comprehensive services..."

Commentaires: I refuse to work for any company that uses comprehensive services.

Avantages: Absolutely nothing, it's extremely expensive and adds nothing to a company unless they don't want to pay for a in-house payroll specialist. However, an in-house payroll specialist with prior ADP experience will have more control without comprehensive services which should lead to less errors with thorough audits.

Inconvénients: I used ADP Comprehensive services tied in with ADP Workforce for approximately six
weeks . Week 2 I wanted to pull out my hair in frustration.
My prior company had ADP WFN where I had full control. My new company had comprehensive + WFN. My top three aggravations were: #1 losing the ability to cut manual checks (i.e. QuikCalc 1min-30 sec task w/o CS). The team would be responsible for this & if we were lucky we received the calculations before the end of the day. #2 losing the ability to preview & submit payroll. (Another 2-10 min process) The team sent us custom Excel files to enter retro pay, pto, missed hours etc. Once complete we sent it to them to create a batch. Hrs later they'd send preview reports for verifying. Each code required 1-2 correction plus waiting hours for updated reports. Our bi-weekly submission date was Wed but they submitted on Thu cutting it extremely close to the wire & leaving no room for a final look over. #3 our team was no more knowledgeable than the CSR's answering phones. For several weeks we requested a shift differential added to certain communities, they struggled to figure it out & we had to cut checks for shorted employees. However, the 4th pay period attempted they got the rate correct but that's the only rate employees were paid.

Réponse de l'éditeur

envoyé par ADP Comprehensive Services le 16/05/2019

We apologize for the experience you encountered and understand how frustrating the situation must have been. ADP let you down, which is something we never aspire to do. For that, we are also sorry. We have taken measures to immediately address the issues you have raised, including reducing the number of payroll previews for agile and accurate pay processing. We have also made investments in automated payroll processing to streamline the auditing and validation process, and enhance the client experience further. If there is anything else we can do, please let us know.

  • Provenance de l'utilisateur 
  • Publié le 11/05/2019
Samantha N.
Sales Manager
Immobilier, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 09/12/2019

"Easy Clock In/Out Functionality for Employee Time Tracking"

Commentaires: ADP works just fine for our company the pros outweigh the cons by a lot. It's easy to use, visually friendly, and there has been no down time or glitching within the program within the last year that I can remember.

Avantages: ADP is easy to access both via the computer webpage as well as the ADP app for your phone. Clocking in and out is very easy and user friendly. You can see your hours after each day and whether or not your supervisor has approved your time punches. You are able to view your paycheck each pay period and it shows you your exact paystub, which is easy to print and use for banking/loan purposes.

Inconvénients: The biggest issue with ADP is that with the phone app you have to be within a certain range of your work location to clock in and out. Depending on how large ADP thinks your workplace is, it can be a real pain. Our place of employment is a large 356 unit trailer park and you have to be within a certain range of the office because it doesn't consider being within the park as being "on-site" for clocking in and out. Our maintenance guys complain about this, even though it hasn't directly affected me since I work in the office.

Réponse de l'éditeur

envoyé par ADP Comprehensive Services le 18/12/2019

Hi Samantha,
Thank you so much for the review! We love hearing about the easy to use functionality. We appreciate your business! Have a great day!

  • Provenance de l'utilisateur 
  • Publié le 09/12/2019