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Any business or non-profit that needs to send out group texts or SMS marketing. Some examples include: churches, restaurants, corporations, real estate, and more.

Notes moyennes

17 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • À partir de 19,00 $US/mois
  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation en ligne en direct
  • Ressources d'aide Support en horaire de bureau

Informations sur l'éditeur

  • Seventh Compass
  • https://txtsignal.com

En savoir plus sur txtsignal

Simple and powerful text messaging solution that allows businesses to conduct bulk SMS campaigns and provide detailed insights.

txtsignal - Fonctionnalités

  • Codes courts
  • Coupons mobiles
  • Envoi de SMS en masse
  • Gestion des contacts
  • Jeux concours par SMS
  • MMS
  • Messagerie bidirectionnelle
  • Messagerie planifiée
  • Mots-clés mobiles
  • Personnalisation de messages
  • Rapports et analyses
  • Sondages et votes

Avis les plus utiles sur txtsignal

Solving a real problem

Publié le 05/08/2018
Pete T.
Acupuncturist and Owner
Organisme politique, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I have a small team of folks who need fairly regular updates about a shared project (the nature of it is readily identifiable and somewhat sensitive, I apologize for the lack of detail), and TXTsignal has made that communication much easier. We tried Slack but for some of the team that was too much overhead (not all team members are technical), and we tried a shared Signal group but there were a number of logistic reasons why that did not really pan out. TXTsignal allowed an administrator to really manage what messaging was going out, who was responding for whether they could be present or not, and provided exactly the right level of technological involvement for a variety of user proficiencies (simply receive and respond to texts is something any of our crew can handle).

Avantages: TXTsignal is extremely usable. Design matters, and no how good a piece of software might be underneath, if you can't understand quickly how to do common things, none of the rest matters. TXTsignal's design is clean and modern, and while there are a few things I'd like to see tweaked, it is very solid, and in all important aspects, very good. I have had occasion to reach out to the service team, and they are always prompt, courteous, and they clearly understand their product. They have helped me find what I needed quickly, within a matter of hours and never later than the same business day. My use of the software requires privacy for my users, and that includes not selling their data off to third parties or advertisers. As far as I can tell from my research, TXTsignal is one of the few companies that do not mishandle my user data or contact details. They have it in writing, and given the data environment we find ourselves in, that's something that matters to me.

Inconvénients: Perhaps it's unfair to have so few complaints, it seems forced. But the reality is that the only issues I've ever encountered with the service had more to do with how much it could do, and me not fully grasping the scope of what was on offer at times. I've had to contact support to explain a few things, and often it turned out that my use of the software was just a more simple case, and I was making it more complicated.

txtsignal is the best in the business

Publié le 23/08/2018
Bryan B.
Station Manager
Médias de diffusion, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: txtsignal helps us reach our audience in a way that's critical to our business. Everyone has a phone in their hands. This allows us to connect to everyone - instantly! The customer service is the best. I've always gotten an email or even a call back when I have questions. They're very quick to respond to any need I may have. I just don't feel like I could get this kind of service with anyone else!

Avantages: The software is very easy to use. Adding contacts is simple and the ease of self signups is wonderful. Sending messages which can also post to social media is a big plus for us.

Inconvénients: We have been a customer for MANY years and I have never had a complaint. When issues arise (and it's been just a time or two), they're quickly resolved.

txtsignal Review

Publié le 21/08/2018
Utilisateur vérifié
Media Operations Manager
Marketing et publicité, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: txtsignal has been a great tool. They don't have everything some of the bigger companies have, but for the price and the personal touch it's been more than worth it.

Avantages: Pros:
Quick setup and start
Cost efficient
UI is clean and easy to navigate
Built-in analytics
Rollover of unused credits
No contract - month to month subscription
Unlimited keywords
Customer support is awesome and helpful
Owner is invested in company

Inconvénients: Cons:
Can't export analytics (caveat - company was able to have customer support sends weekly reports instead)
Minor issues in beginning with compliance

SMS Marketing

Publié le 18/08/2018
Geoff M.
Owner
Produits alimentaires, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I've been with them for many years and have rarely had any problems. If I do, they are quick to respond and resolve the issue.

Avantages: I like the fact that I can post pictures to the text messages. We have a restaurant and food pictures are important.

Inconvénients: I have to select who I want to send messages to. Wish it would just be a default all unless you change it.

It’s great, but a little expensive

Publié le 18/07/2019
Utilisateur vérifié
Student Worship Pastor
Institutions religieuses, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
3 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: We love how easy to use it is, and we’ve had great success sending out messages to our customers and receiving responses.

Inconvénients: It would be nice if their website was a little more mobile friendly and if they are tiered pricing was structured differently, we usually have to bump into the higher tier, but we don’t use nearly all of the texts that That provides, so I feel like we’re paying for more than what we use.

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